Siemens M55 User Manual page 64

13 - reference
Suspension
the temporary disconnection of Services.
Suspend has a corresponding meaning.
User
you, or another person named by you, who
is authorised to incur Charges to your
Account.
2 your Contract and the Minimum Term
your Contract runs for at least 12
months
For each Phone you own, your
2.1
Contract starts on the date of
Registration and has a Minimum Term
of 12 months.
what happens when the minimum
term ends
After the Minimum Term ends, we
2.2
will continue to supply you with
Services as normal until your Contract
is terminated in any of the ways
described in Section 4.
3 provision of Services
what we aim to provide in the UK
We will take all reasonable steps to
3.1
make all Services available to you at all
times. The Services are only available
within the range of the base stations
that make up our Network. However,
please note that:
the quality and availability of
3.1.2
Services may sometimes be
affected by factors outside our
control - such as local physical
obstructions, atmospheric
conditions, other causes of radio
interference, and faults in other
telecommunication networks to
which the Network is connected.
the quality of our Services may not
3.2.2
be at its best inside buildings or
below ground.
Services may sometimes be affected
by maintenance and upgrading
The Network and the Services may
3.2
from time to time require upgrading,
modification, maintenance or other
13.25
works. These may result in some or all
of the Services becoming temporarily
unavailable. In such cases, we'll do
everything we can to provide alternative
Services and to keep the period of non-
availability to a minimum. However,
some interruption may be inevitable.
suspension of Services if you break
your Contract
We may suspend some or all of the
3.3
Services you use, without giving you
notice, if we have good reason to
believe that you haven't complied with
one or more of the terms of your
Contract.
If you don't pay your bill within the
3.3.1
time stipulated in Condition 6.2,
we reserve the right to place a Bar
on all outgoing calls from your
Phone (with the exception of calls
to the emergency services). This
Bar will remain in force until you've
paid everything you owe us. At
our discretion, we may charge
you for Re-connection and
removal of the Bar.
We also reserve the right to
3.3.2
Suspend Services if a complaint
has been made against you.
The complaint will be thoroughly
investigated, and Services will
remain suspended until we know
the results of that investigation.
Any complaint you make will
similarly be thoroughly
investigated.
suspension of Orange Additional
Services
We reserve the right to suspend, either
3.4
temporarily or permanently, part or all of
any Orange Additional Service on giving
reasonable notice.
monitoring the Services you use
For the purposes of good management
3.5
and security, we may need to monitor
the contents of any text message you
send from time to time. We may also
tape conversations between you and
our customer services for training
purposes.
13.26