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Frequently Asked Questions
Q
There are white substances on the bottom of my Alkaline Ionized water storage container.
What are these?
A
This phenomenon is caused by the calcium mineral substances in Alkaline Ionized water. Particularly, if the
carboxyl group (CO3) is present, it will bind to the calcium carbonate (Ca CO3), creating such substances.
This is apparent evidence of electrolysis.
Although it is safe to drink, wash the container - add one spoon of edible vinegar and water to the container, leave
the container for approximately 1 hour, and wash the container.
Q
What do I do if the filters are leaking?
A
It is important to note where on the filter it is leaking.
Most leaking comes from fittings that are not seated properly. Reseat the tubing into the filter by pushing in
firmly and then pulling back. It may be necessary to re-trim the end of the tubing to get a fresh surface.
Make sure to shut off the water before working with the water supply lines.
Q
Where is the serial number located?
A
On the back of the ionizer, you will see a bar code sticker.
The serial number is located below the bar code.
26
MEMO
27
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