Tandberg Data RDX QuikStation 4 Product Manual
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Tandberg Data RDX QuikStation 4 Product Manual

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Product Manual
For QuikStation
4 and QuikStation 8 Appliances
®
November 2018
1021970 Rev. D

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Summary of Contents for Tandberg Data RDX QuikStation 4

  • Page 1 Product Manual For QuikStation 4 and QuikStation 8 Appliances ® November 2018 1021970 Rev. D...
  • Page 2 Tandberg Data GmbH. Tandberg Data GmbH. provides this manual as is, without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Tandberg Data GmbH. may make improvements or changes in the product(s) or programs described in this manual at any time.

  • Page 3: Preface

    This guide describes how to install and operate an RDX QuikStation appliance and is intended for use by anyone deploying the RDX QuikStation 4 or the RDX QuikStation 8 into their network environment. Familiarity with system and network configuration is highly recommended.

  • Page 4: Supplemental Information

    RDX QuikStation 4 and 8 Product Manual Preface Supplemental Information • Appendix A, “Troubleshooting,” provides basic troubleshooting information. • Appendix B, “Specifications,” provides product specifications. • Appendix C, “Safety Guidelines,” describes important safety precautions to observe when using the RDX QuikStation.
  • Page 5 RDX QuikStation 4 and 8 Product Manual Preface Convention Description & Usage Item_name Words in this special boldface font indicate the names of buttons or pages found in the Web Management Interface. Ctrl-Alt-r This type of format details the keys you press simultaneously. In this example, hold down the Ctrl and Alt keys and press the r key.

  • Page 6: Table Of Contents

    Supplemental Information .............................4 Conventions ..................................4 Chapter 1: Product Overview RDX QuikStation Features ............................11 Configuration Flexibility ............................11 Tandberg Data RDX Removable Disk Technology ...................11 High Performance and Capacity ........................11 Compatible with Major Backup Software ......................12 Integrated Web-based Management .......................12 Multi-Gigabit Ethernet ............................12 Compact Design ..............................12...
  • Page 7 Exporting the Protected Volume .........................77 Recovering a Degraded Protected Volume .....................78 Disk Autoloader ................................80 View Logical Properties for Autoloaders ......................81 View Active iSCSI Connections Autoloaders .....................81 Move a Media Cartridge .............................81 Set the Autoloader Option ..........................82  10400790-001104007nn-001104007nn-0011021970 Rev. D ©2016-18 Tandberg Data GmbH...
  • Page 8 Waste of Electronic and Electrical Equipment (WEEE) ...................108 Australia and New Zealand ..........................109 China RoHS ................................109 Japan ...................................109 Korea ..................................110 United States: FCC Declaration of Conformity ....................110 Appendix C: Safety Guidelines General Safety Precautions .............................112 Electrical Safety Precautions ...........................112  10400790-001104007nn-001104007nn-0011021970 Rev. D ©2016-18 Tandberg Data GmbH...
  • Page 9 SnapServerSnapScaleSnapCLOUDRDX QuikStation 4 and 8 Product Manual Contents ESD Precautions ................................113 Index  10400790-001104007nn-001104007nn-0011021970 Rev. D ©2016-18 Tandberg Data GmbH...

  • Page 10: Chapter 1: Product Overview

    Product Overview The RDX QuikStation 4 and RDX QuikStation 8 are multi-drive, network-attached, removable-disk arrays built on RDX technology. They combine the removability, durability, and economy of tape with the random accessibility and performance of disk. QuikStation 4 Rack Mount...

  • Page 11: Rdx Quikstation Features

    The RDX QuikStation 4 can offer as much as 20 TB of online capacity when used with 5 TB RDX media, while the QuikStation 8 can offer as much as 40 TB of online capacity when used with 5 TB RDX media.

  • Page 12: Compatible With Major Backup Software

    44). Compact Design The RDX QuikStation 4 uses only one unit (1U) of rack space and is also available as a desktop unit, while the RDX QuikStation 8 only uses two units (2U) of rack space, minimizing the impact on data center space requirements.

  • Page 13: Rear Components

    RDX QuikStation 4 and 8 Product Manual 1 - Product Overview Description RDX dock (four each) Emergency-eject keyhole (centered above each dock) NOTE: To use the emergency-eject function, use the Eject Key (included with the RDX QuikStation) and insert it into the keyhole. You can also straighten a paper clip and insert it into the keyhole.

  • Page 14: Rdx Quikstation 8 Components

    RDX QuikStation 4 and 8 Product Manual 1 - Product Overview Model With Four 1 GbE Ports Description AC power plug USB 2.0 Ports (2) Ethernet port - IPMI remote management interface 1 GbE Ports (4) VGA connector RDX QuikStation 8 Components This section describes front panel and back panel components of the RDX QuikStation 8.
  • Page 15 RDX QuikStation 4 and 8 Product Manual 1 - Product Overview RDX Dock Media-Eject button Status LED The following table describes Eject Button Status LED functionality. Status Off (no color) The dock does not have power. Green Power is ON and the dock is working properly.

  • Page 16: Rear Components

    RDX QuikStation 4 and 8 Product Manual 1 - Product Overview Rear Components NOTE: Ports vary depending on the model of QuikStation 8. 8930-RDX & 8940-RDX Versions 8943-RDX Version Description AC Power plugs (2nd power supply optional) Power Supply Reset Mouse/keyboard connector (green/purple) USB 2.0 ports (2)

  • Page 17: Chapter 2: Initial Setup And Configuration

    Initial Setup and Configuration This section covers the initial setup and configuration of a RDX QuikStation 4 or RDX QuikStation 8. NOTE: For information concerning the installation and wiring of your RDX QuikStation hardware, either desktop or rack-mount appliance, refer to either the RDX QuikStation 4 Quick Start Guide or the RDX QuikStation 8 Quick Start Guide.

  • Page 18: Assign A Static Ip Address

    RDX QuikStation 4 and 8 Product Manual 2 - Initial Setup and Configuration Assign a Static IP Address If DHCP support is not enabled, set a static IP address for the unit: 1. Create a network.conf file on a USB stick that contains the following entries:...

  • Page 19: Configuring The Rdx Quikstation

    RDX QuikStation 4 and 8 Product Manual 2 - Initial Setup and Configuration 3. Sign in to the Remote Management Console. The default user name/password (Admin/Admin!). NOTE: Passwords are case-sensitive. Configuring the RDX QuikStation You need to configure your RDX QuikStation with a few basic settings to prepare it for use.

  • Page 20: Logical Device Type

    RDX QuikStation 4 and 8 Product Manual 2 - Initial Setup and Configuration Logical Device Type You can configure your RDX QuikStation as multiple RDX drives (four or eight) or one RDX Logical Volume. The unit is shipped in the multiple RDX drive configuration.
  • Page 21 RDX QuikStation 4 and 8 Product Manual 2 - Initial Setup and Configuration Setting Purpose Where to find Email Notification A valid email address is needed for From the main menu bar in the logging, error reporting, and password Remote Management Console, go to recovery.

  • Page 22: Chapter 3: Iscsi Configuration

    (using host authentication). • Single iSCSI storage targets (RDX drives, tape drives, logical volumes, and protected volumes) can only have one initiator user (using CHAP) or host computer (using host authentication). 1021970 Rev. D ©2016-18 Tandberg Data GmbH ...

  • Page 23: Connecting To Iscsi Targets Without Authentication

    RDX QuikStation 4 and 8 Product Manual 3 - iSCSI Configuration • If the System > Allow multiple host connections option has been set (see “Options for RDX QuikStation” on page 55) then up to 10 initiator users (using CHAP) or host computers (using host authentication) can be set for each iSCSI storage target including RDX drives, tape drives, logical volumes, and protected volumes.
  • Page 24 RDX QuikStation 4 and 8 Product Manual 3 - iSCSI Configuration Your version of iSCSI initiator may use Add depending on your Windows OS.) 3. In the Discover Target Portal dialog window that opens, type the IP address for the RDX QuikStation, and click OK .
  • Page 25 RDX QuikStation 4 and 8 Product Manual 3 - iSCSI Configuration 4. Click the Targets tab. Depending on how you configured the logical device type for the RDX QuikStation you have, you will see up to four or eight iSCSI targets.

  • Page 26: Connecting Iscsi Targets For Linux

    RDX QuikStation 4 and 8 Product Manual 3 - iSCSI Configuration The RDX QuikStation’s iSCSI target should display as Connected in the Discovered targets list. CAUTION: Before you shut down or restart the RDX QuikStation for any reason, it is recommended that you disconnect all iSCSI targets.

  • Page 27: Connecting Iscsi Targets For Mac Os X

    RDX QuikStation 4 and 8 Product Manual 3 - iSCSI Configuration 2. Discover iSCSI targets. To discover the RDX QuikStation iSCSI targets, enter the following command, replacing the variable < RDX_IP_address > with the actual IP address for your RDX QuikStation: # iscsiadm -m discovery -t sendtargets -p <...
  • Page 28 RDX QuikStation 4 and 8 Product Manual 3 - iSCSI Configuration The following dialog window opens. 2. In the Address field, type the IP address for the RDX QuikStation. If you are using a port number other than the default, type the number in the Port field.
  • Page 29 RDX QuikStation 4 and 8 Product Manual 3 - iSCSI Configuration 4. Highlight all the discovered targets and click Add . The targets are displayed in the left pane with a red icon, signifying that they are not yet connected.

  • Page 30: Set Iscsi Security

    RDX QuikStation 4 and 8 Product Manual 3 - iSCSI Configuration d. Select the Network Node listed and click Login . The iSCSI targets are displayed with a green icon when they are connected to the RDX QuikStation. Before you shut down or restart the RDX QuikStation for any reason, it is CAUTION: recommended that you disconnect all iSCSI targets.

  • Page 31: Setting Iscsi Security In The Remote Management Console

    RDX QuikStation 4 and 8 Product Manual 3 - iSCSI Configuration Setting iSCSI Security in the Remote Management Console To set iSCSI security: 1. Sign in to the Remote Management Console (see “Connect to Remote Management Console” on page 18).
  • Page 32 RDX QuikStation 4 and 8 Product Manual 3 - iSCSI Configuration The Add iSCSI User dialog box opens. 3. In the User Name field, enter the host initiator name. By default, this is the host IQN name, which you can find from your iSCSI host initiator software application.

  • Page 33: Connecting Iscsi Targets With Chap For Windows

    RDX QuikStation 4 and 8 Product Manual 3 - iSCSI Configuration Connecting iSCSI Targets with CHAP for Windows The following instructions describe how to connect your network host computers in Windows Server 2012R2. Your iSCSI initiator interface may differ slightly depending on your Windows operating system.

  • Page 34: Connecting Iscsi Targets With Chap For Linux

    RDX QuikStation 4 and 8 Product Manual 3 - iSCSI Configuration b. Enter the CHAP Name . The name must match the name that was set in the Remote Management Console for this particular target. c. Enter the Target secret .

  • Page 35: Connecting Iscsi Targets With Chap For Mac Os X

    RDX QuikStation 4 and 8 Product Manual 3 - iSCSI Configuration c. Set the host initiator user name and CHAP password. Uncomment the following lines and replace the variables with the actual host initiator name and password needed to connect to the iSCSI target: #node.session.auth.username = <host_initiator_name>...
  • Page 36 RDX QuikStation 4 and 8 Product Manual 3 - iSCSI Configuration 2. For each iSCSI target, complete the following steps to connect the target: a. Select an iSCSI qualified name (IQN) from the left pane. The target’s port information opens.
  • Page 37 RDX QuikStation 4 and 8 Product Manual 3 - iSCSI Configuration g. Select the Network Node that is shown, and click Login . When connected to the RDX QuikStation, the iSCSI targets are displayed with a green icon. CAUTION: Before you shut down or restart the RDX QuikStation for any reason, it is recommended that you disconnect all iSCSI targets.

  • Page 38: Chapter 4: System Configuration

    “Notification Configuration” on page 45). User Management Allows an administrator to add, remove, and edit users that are allowed access to the RDX QuikStation Remote Management Console (see “User Management” on page 47). 1021970 Rev. D ©2016-18 Tandberg Data GmbH ...

  • Page 39: Date And Time Configuration

    RDX QuikStation 4 and 8 Product Manual 4 - System Configuration System Setting Menu Name Description Convert Device Type Lets you to change the logical device type for the RDX QuikStation. For more information about logical device types, see “Convert Device Type”...

  • Page 40: Network Configuration

    RDX QuikStation 4 and 8 Product Manual 4 - System Configuration NOTE: The RDX QuikStation hardware clock is set to use UTC (Coordinated Universal Time). When changing the time zone, click Update before changing the date and/or time. At least one city from every time zone region is listed. If your city is not listed in the drop-down menu, select a city in the same time zone.
  • Page 41 RDX QuikStation 4 and 8 Product Manual 4 - System Configuration The Modify Bonding dialog opens. (RDX QuikStation 4, two 1 GbE ports) (RDX QuikStation 8, four 1 GbE ports) 1021970 Rev. D ©2016-18 Tandberg Data GmbH ...
  • Page 42 RDX QuikStation 4 and 8 Product Manual 4 - System Configuration NOTE: For QuikStation 8 10 GbE models, the 10 GbE interface cannot be bonded with the 1 GbE interfaces if available. 10 GbE (RDX QuikStation 8 Single 10 GbE Model) 4.
  • Page 43 RDX QuikStation 4 and 8 Product Manual 4 - System Configuration 7. Set the MTU size used for the rest of the network (1500 to 9000 bytes). The default value is 1500 bytes. All devices sharing a network should have the same MTU setting.

  • Page 44: Port Configuration Options

    11. Press OK to close. Port Configuration Options The RDX QuikStation 4 has two 1Gb Ethernet ports to provide failover protection and high availability network connectivity. The RDX QuikStation 8, depending on the model, has either four 1 GbE ports, four 1 GbE and one 10 GbE ports, or two 10 GbE ports. In network...

  • Page 45: Notification Configuration

    RDX QuikStation 4 and 8 Product Manual 4 - System Configuration Port bonding mode Description Adaptive load balancing Adaptive Load Balancing provides load balancing of transmit (balance-alb) and receive traffic. It also provides automatic failover if one cable fails. This option works with any switch and is best used in a multi-disk environment that has multiple iSCSI host connections.

  • Page 46: Setting Basic Email Notification

    RDX QuikStation 4 and 8 Product Manual 4 - System Configuration NOTE: If the network is set to a static IP address, the Default Gateway, Search Domain, and primary DNS server may have to be set to access the email server.

  • Page 47: Customizing Email Subject And From Address

    RDX QuikStation 4 and 8 Product Manual 4 - System Configuration 3. From the drop-down menu, select the authentication method – either Plain or CRAM-MD5 . 4. Click Change . Customizing Email Subject and From Address 1. From the Notification Settings dialog, click the Customization tab.

  • Page 48: Adding Users To A Group

    RDX QuikStation 4 and 8 Product Manual 4 - System Configuration User Manager Administrator Users have permission to do the Managers have permission to do the Administrators have access to all following: following: functionality. This includes permission to: • change their log-in password.

  • Page 49: Removing Users From A Group

    RDX QuikStation 4 and 8 Product Manual 4 - System Configuration 4. From the drop-down menu, select the group to which you want to assign the user. For a description of the permissions available to each group, see “Group Permissions Overview”...

  • Page 50: Recovering The Built-In Administrator Password

    RDX QuikStation 4 and 8 Product Manual 4 - System Configuration The field becomes editable. 3. Make your desired changes, and press Enter . NOTE: User names can only contain letters, numbers, and the underscore (_) character. Names are limited to 80 characters in length.
  • Page 51 RDX QuikStation 4 and 8 Product Manual 4 - System Configuration The Password Reset dialog is shown. 2. Select the Administrator option. 3. Click Continue . The Administrator Password Reset dialog opens. 4. Select Request Key . The RDX QuikStation sends an email message to the address that was specified in the Remote Management Console (see “Notification Configuration”...
  • Page 52 RDX QuikStation 4 and 8 Product Manual 4 - System Configuration 6. Copy the request key from the email message and paste it into the Reset Key field. 7. Type a new password, type the password again to verify, and click OK .
  • Page 53 RDX QuikStation 4 and 8 Product Manual 4 - System Configuration 3. Rename the text file to password.reset. (In Windows, click Yes to confirm the file name change.) 4. Remove the USB flash drive from your computer and insert it into the RDX QuikStation USB slot located on the center-front panel.

  • Page 54: Convert Device Type

    RDX QuikStation 4 and 8 Product Manual 4 - System Configuration 9. In the Reset Administrator Password via USB section, click Reset Password . 10. Type a new password, type the password again to verify, click Reset , and click OK .

  • Page 55: Options For Rdx Quikstation

    Allows you to change the log level from Normal to Detail or Extend. Tandberg Data recommends you only change the log level if you are instructed to do so by Tandberg Data Technical Support. NOTE: If you change the log level, the system will default to “normal”...

  • Page 56: Setting Removable Disk Options

    RDX QuikStation 4 and 8 Product Manual 4 - System Configuration The Options dialog window opens with the System tab selected. The default setting for Check firmware update automatically is selected. This setting is recommended to receive notifications about new firmware releases on Internet-accessible networks.

  • Page 57: Setting The Auto-Insert Option

    RDX QuikStation 4 and 8 Product Manual 4 - System Configuration To enable Unsafe Eject Button Option : 1. From the Options dialog window, click the Removable Disk tab. 2. Check the Enable Unsafe Eject box. 3. Click OK .
  • Page 58 RDX QuikStation 4 and 8 Product Manual 4 - System Configuration This is a logical view of a tape library with the Auto-Insert option turned ON. Note that cartridges automatically mount to logical slots that correspond with their physical dock locations.
  • Page 59 RDX QuikStation 4 and 8 Product Manual 4 - System Configuration This is a logical view of a tape library with the Auto-Insert option turned OFF. Note that only the IE Port displays as populated until you import the other cartridges one at a time with your backup software.

  • Page 60: Chapter 5: Logical Device Management

    -OR- Two volumes with up to four RDX cartridges presented as two fixed disks targets each with one-disk fault tolerance 1021970 Rev. D ©2016-18 Tandberg Data GmbH ...

  • Page 61: Select The Logical Device Type

    RDX QuikStation 4 and 8 Product Manual 5 - Logical Device Management Logical Device Reported Inquiry Type QuikStation 4 QuikStation 8 iSCSI Targets String Protected Up to four RDX cartridges One volume with up to eight RDX Each volume is...

  • Page 62: Rdx Targets

    RDX QuikStation 4 and 8 Product Manual 5 - Logical Device Management (QuikStation 8) 2. Click Change . RDX Targets This configuration presents each QuikStation RDX dock to the computer host as a individual iSCSI RDX dock. RDX Individual Dock Drives By default the target acts like a normal RDX removable disk.

  • Page 63: Rdx Logical Volume

    RDX QuikStation 4 and 8 Product Manual 5 - Logical Device Management 2. Check the Present the disk as a fixed disk on the network box, and click OK . RDX Logical Volume The RDX Logical Volume combines up to either 4 RDX media (for the QuikStation 4) or 8 RDX media (for the QuikStation 8) into a single logical volume target.
  • Page 64 RDX QuikStation 4 and 8 Product Manual 5 - Logical Device Management (QuikStation 8) RDX Removable Logical Volume The Removable Disk RDX Logical Volume is presented as an RDX removable disk to the host computer. This means that the host computer expects that the disk may be removed. The host operating system may allow ejection of the device from the host.

  • Page 65: Logical Volumes

    RDX QuikStation 4 and 8 Product Manual 5 - Logical Device Management (QuikStation 4) (QuikStation 8) Logical Volumes RDX drives can be configured as logical volumes that combine the capacity of the RDX media available. Creating a Logical Volume If no logical volume is currently present, you can create a logical volume.

  • Page 66: Importing A Logical Volume

    RDX QuikStation 4 and 8 Product Manual 5 - Logical Device Management 1. From the Logical Device tab, select an available disk. 2. Click Create to open the Create a Logical Volume dialog. The Create a Logical Volume dialog allows you to select which available disks to use to create the logical volume.

  • Page 67: Expanding A Logical Volume

    RDX QuikStation 4 and 8 Product Manual 5 - Logical Device Management 2. From the Logical Device page, select one of the available disks that has a Logical Volume UUID, and click Import . 3. At the Import Logical Volume dialog, click Import to accept the import operation.

  • Page 68: Erasing A Logical Volume

    RDX QuikStation 4 and 8 Product Manual 5 - Logical Device Management 2. Select the disks to be added by checking the Add boxes. 3. Click Add Disks to complete the process. Once the logical volume has been expanded, the iSCSI host is responsible for expanding the file system on the volume to take advantage of the extra space.

  • Page 69: Exporting The Logical Volume

    RDX QuikStation 4 and 8 Product Manual 5 - Logical Device Management NOTE: If you need a secure data erase, please use tools designated for that purpose. Actual data is not erased on the RDX Media, only the partition table on the disk and LVM metadata.

  • Page 70: Protected Volumes

    RDX QuikStation 4 and 8 Product Manual 5 - Logical Device Management Protected Volumes RDX drives can be configured as protected volumes that combine the capacity of the RDX media available and will continue to function even if one of the RDX cartridges fails.
  • Page 71 RDX QuikStation 4 and 8 Product Manual 5 - Logical Device Management In the QuikStation 8, you can configure two Fixed Disk RDX Protected Volumes with one-disk fault tolerances. Each volume consists of up to four RDX cartridges either on the top or the bottom row.

  • Page 72: Creating A Protected Volume

    RDX QuikStation 4 and 8 Product Manual 5 - Logical Device Management Creating a Protected Volume If no protected volume is currently present, you can create a protected volume: 1. From the Logical Device tab, select an available disk 2. Click Create to open the Create a Protected Volume Array dialog.

  • Page 73: Expanding A Protected Volume

    RDX QuikStation 4 and 8 Product Manual 5 - Logical Device Management 2. From the Logical Device page, select one of the available disks that has a Protected Volume UUID, and click Import . 3. At the Import Protected Volume Array dialog, click Import to accept the import operation.

  • Page 74: Expanding A Fixed Logical Volume File System For A Window Host

    RDX QuikStation 4 and 8 Product Manual 5 - Logical Device Management 2. Select the disks to be added by checking the Add boxes. 3. Click Add Disks to complete the process. Once the protected volume has been expanded, the iSCSI host is responsible for expanding the file system on the volume to take advantage of the extra space.
  • Page 75 RDX QuikStation 4 and 8 Product Manual 5 - Logical Device Management 2. Open the Disk Management tool. 3. Right-click the logical volume and select Extend Volume . 4. In the Extend Volume Wizard , use the defaults to fully extend the file system by clicking Next .

  • Page 76: Expanding A Removable Logical Volume File For A Windows Host

    RDX QuikStation 4 and 8 Product Manual 5 - Logical Device Management The extension is completed. Expanding a Removable Logical Volume File for a Windows Host When one or more disks are added to an existing RDX Logical Volume, the file system on that logical volume is not enlarged.

  • Page 77: Erasing A Protected Volume

    RDX QuikStation 4 and 8 Product Manual 5 - Logical Device Management 9. Use Convert Device Type to convert the RDX QuikStation to Removable Disk RDX Logical Volume. 10. Import the RDX Logical Volume in the Logical Device pane of the User Interface.

  • Page 78: Recovering A Degraded Protected Volume

    RDX QuikStation 4 and 8 Product Manual 5 - Logical Device Management 1. From the Protected Device interface, select the protected volume to export and select Eject . The Eject Protected Volume Array dialog is shown. 2. To create a copy of the Eject Protected Volume Array dialog information to keep with the protected volume disk set after it is ejected, click Print .
  • Page 79 RDX QuikStation 4 and 8 Product Manual 5 - Logical Device Management 3. From the Protected Device interface, select the new disk, and click Add . NOTE: Write-protected and damaged media are not allowed in this operation. 4. At the Add disk to repair a degraded Protected Volume array dialog, select the disk being added.

  • Page 80: Disk Autoloader

    RDX QuikStation 4 and 8 Product Manual 5 - Logical Device Management Disk Autoloader When the QuikStation is configured as a Disk Autoloader , the host will primarily see an iSCSI removable disk target. When the host software ejects an RDX medium from the disk target, the autoloader will virtually “move”...

  • Page 81: View Logical Properties For Autoloaders

    RDX QuikStation 4 and 8 Product Manual 5 - Logical Device Management View Logical Properties for Autoloaders The following properties are displayed for virtual autoloaders: Property Name Description For the autoloader and its tape drives Element address The element address associated with the virtual location of the autoloader and drives.

  • Page 82: Set The Autoloader Option

    RDX QuikStation 4 and 8 Product Manual 5 - Logical Device Management In most cases, you should rely on your backup program and autoloader to logically move media within the autoloader. This functionality is built into the RDX QuikStation mainly for testing and diagnostic purposes.

  • Page 83: Chapter 6: Manage Tape Library Configurations

    The emulated library will contain eight slots. However, the slots are virtual and, while they normally correspond to the equivalent dock on the QuikStation, there are situations in which this will not be true. (QuikStation 8) 1021970 Rev. D ©2016-18 Tandberg Data GmbH ...
  • Page 84 RDX QuikStation 4 and 8 Product Manual 6 - Manage Tape Library Configurations The RDX QuikStation 8 may also be configured as a “hybrid” device. In this case, four docks are used for tape library slots and four are used as RDX drives.

  • Page 85: View Active Iscsi Connections For Tape Libraries

    RDX QuikStation 4 and 8 Product Manual 6 - Manage Tape Library Configurations View Active iSCSI Connections for Tape Libraries 1. From the Logical Device interface, select the library or drive target from the tree view in the left pane.

  • Page 86: Set The Unique Inquiry Option

    RDX QuikStation 4 and 8 Product Manual 6 - Manage Tape Library Configurations In most cases, you should use your backup software application to logically move media within the virtual library or autoloader. This functionality is built into the RDX QuikStation mainly for testing and diagnostic purposes.

  • Page 87: Iscsi Device General Information

    (Default) string. This is the inquiry string that a physical version of the tape library reports. For example, the device inquiry string for a Tandberg Data StorageLibrary T24 is “ Magnum 224 ” (derived from the library’s former name).
  • Page 88 RDX QuikStation 4 and 8 Product Manual 6 - Manage Tape Library Configurations By default, the iSCSI Devices Properties window displays information such as the volume name, serial number (UUID), and iSCSI name for the logical device’s iSCSI targets. RDX QuikStation RDX Logical Volume logical device properties:...

  • Page 89: Customize The Iscsi Devices View

    RDX QuikStation 4 and 8 Product Manual 6 - Manage Tape Library Configurations Property Name Description Target ID/LUN Shows “ 1/0 .” Displays the operating status for the device of either good , Status offline , or an error state.
  • Page 90 RDX QuikStation 4 and 8 Product Manual 6 - Manage Tape Library Configurations If there is a host connected to the target, the host’s initiator node name is displayed in the Connection window. NOTE: You can also set iSCSI security for each iSCSI target. See “Set iSCSI Security”...

  • Page 91: Chapter 7: Physical Device Management

    The RDX dock firmware version. Cartridge Status The operating system status for the RDX QuikStation media. The status can either display good or an error state. Cartridge Serial Number Serial number of the RDX media. 1021970 Rev. D ©2016-18 Tandberg Data GmbH ...

  • Page 92: Ejecting Rdx Media

    RDX QuikStation 4 and 8 Product Manual 7 - Physical Device Management Property Name Description Cartridge Label By default, the text is derived from the RDX media serial number. Cartridge Capacity Storage size of the RDX media (used and unused).

  • Page 93: Reformatting Rdx Media

    7 - Physical Device Management If the RDX media selected is part of an active logical volume, the following Warning appears: Tandberg Data does not recommend ejecting RDX media that is part of an active CAUTION: logical volume. Reformatting RDX Media You can reformat RDX media as a single NTFS partition from the Remote Management Console.
  • Page 94 RDX QuikStation 4 and 8 Product Manual 7 - Physical Device Management Cloning a 3 TB disk or larger using code that is earlier than v01.002.00 may CAUTION: cause corruption of the destination disk and render it Not Authorized and unusable.
  • Page 95 RDX QuikStation 4 and 8 Product Manual 7 - Physical Device Management 5. Click Start . The RDX QuikStation begins the cloning process. You can monitor the progress of the cloning job in the bottom-right corner of the Physical Device interface.

  • Page 96: Chapter 8: System Maintenance

    Menu Name Description System Log Allows you to download system log files to a host computer. These files are encrypted and are meant for Tandberg Data technical support only. System Restart Allows you to restart the RDX QuikStation. Important: Before you restart the system for any reason, make sure there are no active host connections to the iSCSI targets.

  • Page 97: Generate System Logs

    “Options for RDX QuikStation” on page 55). System logs are encrypted and only intended for use by Tandberg Data technical support. You do not need to generate a system log unless you are instructed to do so by Overland-Tandberg technical support. Logs may also be generated automatically if some issue is detected by firmware.

  • Page 98: Rdx Quikstation Restart And Shutdown

    IMPORTANT: Overland-Tandberg recommends that you change the log level only if you are instructed to do so by Overland-Tandberg Technical Support. 3. If directed to do so by Tandberg Data Technical Support, use the drop-down menu to change the log level from Normal to either Detail or Extend .

  • Page 99: System Restart

    Export RDX QuikStation System Configuration Files As a best practice, Tandberg Data recommends that you export your system configuration files as a backup in case you ever need to replace your current unit. The system exports all configuration settings, including network information, email notification settings, time zone setting, user names and passwords, logical device type settings, and iSCSI security settings.

  • Page 100: Import Rdx Quikstation System Configuration Files

    RDX QuikStation 4 and 8 Product Manual 8 - System Maintenance To export RDX QuikStation system configuration files: 1. From the Remote Management Console main menu, select System Maintenance > Export Configuration . The Export Configuration dialog window opens. 2. Click Export to generate the configuration file.

  • Page 101: Manually Update Rdx Quikstation Firmware

    RDX QuikStation 4 and 8 Product Manual 8 - System Maintenance The Import Configuration dialog window opens. 2. Select the network settings you want to import. By default, all configuration settings are selected. 3. Click the plus ( + ) icon to select the RDX QuikStation configuration file.

  • Page 102: Use A Usb Flash Drive For System Tasks

    2. Select Update the RDX QuikStation n firmware manually . 3. Click the Tandberg Data Support website link to access the most current firmware file. After you download the file from the website, make sure you extract the zipped file before uploading it to the RDX QuikStation.

  • Page 103: Use The Ipmi Remote Management Interface

    RDX QuikStation 4 and 8 Product Manual 8 - System Maintenance The following table describes the system tasks you can complete using a USB flash drive. System Task Description Network information You can get current active network settings by creating an empty file named network.info on USB stick.

  • Page 104: Appendix A: Troubleshooting

    Troubleshooting This appendix provides information on error codes and some basic troubleshooting questions and solutions. For more detailed troubleshooting help, visit the Support section of the Tandberg Data website (www.tandbergdata.com), or contact Tandberg Data technical support. Basic Troubleshooting Information The following table describes some basic troubleshooting information. If you have a problem that is not addressed in the table below, contact Tandberg Data technical support.

  • Page 105: Appendix B: Specifications

    RDX cartridge available. Please refer to TandbergData.com for current maximum capacity cartridges. † The data transfer rate is up to 200 MB/second when port configuration is configured for adaptive load balancing or dynamic link aggregation. 1021970 Rev. D ©2016-18 Tandberg Data GmbH ...

  • Page 106: Quikstation 4 Rackmount Appliance

    RDX QuikStation 4 and 8 Product Manual B - Specifications QuikStation 4 Rackmount Appliance Part Number 8920-RDX Dimensions (D x W x H) 47.8cm x 44.0cm x 4.3cm / 18.8in. x 17.3in. x 1.7in. Weight 6.02 kilograms / 13.3 pounds...

  • Page 107: Power Specifications

    QuikStation 8 is a Class A device and both comply with the safety and regulatory agency standards listed below when installed in accordance with this manual. For regulatory purposes, the RDX QuikStation 4 regulatory model number is filed as RMN-A- 01-14 and the QuikStation 8 regulatory model number is filed as RMN-A-01-16.

  • Page 108: European Community

    RDX QuikStation 4 and 8 Product Manual B - Specifications European Community This Information Technology Equipment has been tested and found to comply with the following European directives: RDX QuikStation 4: EN 55032:2012, Class B EN 61000-3-2:2006 +A1:2009 +A2:2009 EN 61000-3-3:2008...

  • Page 109: Australia And New Zealand

    RDX QuikStation 4 and 8 Product Manual B - Specifications Australia and New Zealand RDX QuikStation 4: This device has been tested and found to comply with the limits for a Class B digital device, pursuant to the Australian/New Zealand standard AS/NZS CISPR22 : 2009...

  • Page 110: Korea

    United States: FCC Declaration of Conformity RDX QuikStation 4: We declare under our sole responsibility that: Product Name: RDX QuikStation 4, regulatory model RMN-A-01-14. To which this declaration relates, is in conformity with the following standards or other normative documents: •...
  • Page 111 RDX QuikStation 4 and 8 Product Manual B - Specifications RDX QuikStation 8: We declare under our sole responsibility that: Product Name: RDX QuikStation 8, regulatory model RMN-A-01-16 To which this declaration relates, is in conformity with the following standards or other normative documents: •...

  • Page 112: Appendix C: Safety Guidelines

    If an electrical accident occurs, quickly remove power to the system by removing the plugs from the outlets. Some models may have multiple power cords which connect to more than one outlet. 1021970 Rev. D ©2016-18 Tandberg Data GmbH ...

  • Page 113: Esd Precautions

    RDX QuikStation 4 and 8 Product Manual C - Safety Guidelines • The power cord must include a grounded plug and must be plugged into a grounded electrical outlet. • Use only one hand when working with powered-on electrical equipment. This is to avoid making a complete circuit, which will cause electrical shock.
  • Page 114 Xtend SAN initiator for Mac OS X adding users cloning data editing user information configuration files permissions exporting removing users from importing configuring network settings conventions, typographical host authentication enabling in the Remote Management Console 1021970 Rev. D ©2016-18 Tandberg Data GmbH ...
  • Page 115 RDX QuikStation 4 and 8 Product Manual Index overview permissions removing users from menu flow indicator Microsoft iSCSI initiator importing system configuration files connecting with CHAP initiator connecting without CHAP Intelligent Platform Management Interface (IPMI) IP address obtaining static network...
  • Page 116 RDX QuikStation 4 and 8 Product Manual Index physical specifications restarting the RDX QuikStation power ratings shutting down the RDX QuikStation restarting updating firmware safety guidelines System Settings shutting down adding users to a group system components date/time system maintenance overview...
  • Page 117 RDX QuikStation 4 and 8 Product Manual Index Xtend SAN iSCSI initiator for Mac OS X connecting with CHAP connecting without authentication 1021970 Rev. D ©2016-18 Tandberg Data GmbH ...

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