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CommBox Interactive Classic
USER MANUAL
Rev.15/03/2018
(changed I/O port's positions)

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Summary of Contents for CommBox Interactive Classic

  • Page 1 CommBox Interactive Classic USER MANUAL Rev.15/03/2018 (changed I/O port’s positions)
  • Page 2 NOTICES COPYRIGHT AND TRADEMARKS Copyright © 2016 CommBox Corporation. All rights reserved. All brand names and product names are trademarks, registered trademarks or trade names of their respective holders. General Every effort has been made to ensure accuracy, however in some cases changes in the products or availability could occur which may not be reflected in this document.
  • Page 3: Table Of Contents

    Table of Contents BEFORE USING THE PRODUCT ..........5 Safety Precautions ..............5 PREPARATIONS ............14 Parts List ................14 Control product ..............15 Remote Controller Button Description ........18 INSTALLATION GUIDE ............ 19 Caution before installation ............. 19 Unpacking Process ............... 20 Handling Guide ..............
  • Page 4 MENU CONTROL ............31 Input selection ..............31 User function ..............32 TROUBLE SHOOTING ............. 33 PRODUCT SPECIFICATION ..........36 REQUIRED INFORMATION ..........38 Prevent image sticking ............38...
  • Page 5: Before Using The Product

    Before using the product Before installing or using the product, to avoid damaging the product, read and follow the guidelines  of the user manual for your safety. The color, design and specification may change without notice to enhance the function. ...
  • Page 6 Do not pull or bend the power cable forcibly. Avoid placing heavy objects on the cables. ‐ If the cable is damaged, it may result in electric shock or a fire. Do not use the power cable near heating appliances and products. ‐...
  • Page 7 Do not install in places which dirt, moisture, smoke, much water or rain water can reach. Do not install under the air conditioner that could fall water drops. ‐ This may result in electric shock or fire. Avoid exposure to direct sunlight and do not place near hot objects such as a fire or heater heat.
  • Page 8 Do not place heavy object, toy or sweets that a child can play with on the product. ‐ If a child hangs the product and fall, it may cause personal injury or death. When the product is damaged or falls off, disconnect the power cable immediately and contact a service center.
  • Page 9 Do not put a steel rod, coin, hair pin etc. in the vent and input/output terminals of the product. Also, do not put a flammable object such as papers. ‐ When a strange substance enters into the product, turn off the power to the product.
  • Page 10 Caution Do not unplug the power cable while using the product. ‐ This may cause a fire or electric shock. Use only the power cable qualified for the standard. ‐ This may cause a fire or electric shock. Connect the power cable to the nearest outlet. ‐...
  • Page 11 Please do not shock when installing the product. ‐ This may cause a malfunction. When installing the product in a special place, contact a dealer or a service center because the peculiar environment can be affected to the event of a problem with the product ‐...
  • Page 12 Keep the accessories of the products out of reach of children. For products with a stand, be careful when adjusting the angle and height of the stand of the product. ‐ Tilting severely the product may cause the product to fall off and injury. ‐...
  • Page 13 Cleaning After disconnecting the power cable, wipe contaminated parts and each part of the product screen lightly with a dry and soft cloth. Do not clean the product directly with a wet cloth or wet spray water. ‐ There is a risk of fire or an electric shock. When washing by various cleaning agents, brighteners, abrasives, waxes, benzene, alcohol, solvent, surface active agent, the surface of the product may be damaged.
  • Page 14: Preparations

    Preparations Parts List If these items are missing, contact your dealer or service center. The following images may differ from the image shown. Other parts not packed in contents may cause performance degradation or problem during use. HDMI Cable Power Cable Remote AAA 1.5V (Option)
  • Page 15: Control Product

    Control product The following images may differ from the image shown. You can control the product by using the control buttons on the rear side of the product. • *Hotkey is optional Remote Sensor / Power indicator Power on Green Stand‐by Control buttons To move to the upper menu or select...
  • Page 16 Input/output connection The items may differ from the image shown. Connector name and description Connector Description ① Touch USB To connect Touch USB Speaker Out To connect External Speaker (WT passive spks) ② Audio Line out To connect External Speaker (WT Active spks) ③...
  • Page 17 Caution • When you connect the signal cables to the input / output terminals, check the above picture of the input / output terminal, and connect in the right direction. If connected incorrectly, it may cause damage or breakdown of the input / output terminals. •...
  • Page 18: Remote Controller Button Description

    Remote Controller Button Description Button Description images may differ from the actual items. The following Button not described does not work. POWER Power on/off button SOURCE Select input signal ASPECT Adjust the window’s ratio ▲ Move to the upper menu ▼...
  • Page 19: Installation Guide

    Installation Guide Caution before installation Caution Installation must be performed by a qualified custom video installation specialist under the conditional installation environment as below. Ambient Lighting When the sun or strong light shines on the front screen of the product, image contrast can •...
  • Page 20: Unpacking Process

    Unpacking Process The following images may differ from the actual items. Before unpacking the box, refer to the diagram below. Remove the outer packing box. Remove the top foam. Lower down or remove the wrapping. Three or more people, remove the packing from the product.
  • Page 21: Handling Guide

    Handling Guide The following images may differ from the actual items. Holding a product 1. Right way At least two persons are required to handle the product during transportation. Two persons should hold each left and right handle of the backside of the product with one hand of each person and with the other hand, grip the bottom portion of the rear side of the product to move.
  • Page 22 Putting a product on the floor 1. Right Way Before putting the product on the floor, prepare flat and soft cushions. Place the product horizontally and slowly on the floor. If the bezel part of the product is placed first, the screen panel of the product may be fragile or damaged.
  • Page 23: Product Installation

    Product Installation When installing the product with wall mount, have the product installed by a well‐trained technician. Please refer to the User Guide of Wall Mounting. The product has VESA standard of 400X400 MM for wall mounting, and of M8 (Maximum length 35mm) of the screws by size.
  • Page 24: Remote Controller

    Remote Controller Inserting batteries in the remote controller Press the tab on the battery case and open it. • • Insert the battery (1.5V AAA) into the battery case. • Insert the battery case until clack sounds. Notice on battery When loading the battery, check if the polarity of the batteries is correct.
  • Page 25: Remote Control

    Remote Control RS‐232C connection Physical Connector Connector on the display: DB9 Male, configured as DTE .Male pinout will be revised to RXD2,TXD‐3,G‐5) in advanced Type (Version) Female (1) Male (2) Male (3) Male (4) 1(5) ※ Please check the RS‐232pinout type in your serial number. Communication Parameter Baud Rate 9600...
  • Page 26 SOURCE_VGA 21 31 49 4E 50 54 20 31 31 31 0D !1INPT(SP)111(CR) SOURCE_COMPOSITE 21 31 49 4E 50 54 20 31 33 31 0D !1INPT(SP)131(CR) SOURCE_COMPONENT 21 31 49 4E 50 54 20 31 35 31 0D !1INPT(SP)151(CR) SOURCE_USB 21 31 49 4E 50 54 20 33 31 31 0D !1INPT(SP)311(CR) INPUT STATUS Query...
  • Page 27: Connect The External Device

    Remote_FREEZE 21 31 52 45 4D 4F 20 32 33 0D !1REMO(SP)23(CR) Remote_MUTE 21 31 52 45 4D 4F 20 33 34 0D !1REMO(SP)34(CR) Remote_EXIT 21 31 52 45 4D 4F 20 33 31 0D !1REMO(SP)31(CR) Response of Aspect 21 31 52 45 4D 4F 3D 39 0D !1REMO=9(CR) Response of MENU 21 31 52 45 4D 4F 3D 33 30 0D...
  • Page 28: Vga Connection

    In order to operate the 'plug and play' after connecting the product, connect the video cable of the PC to the product before turning on your PC, and turn on the power of this product first and then turn on the power of the PC. •...
  • Page 29: Touch Requirements

    Touch Requirements Touch Requirements Computer Configuration (Recommended): • 3.0 GHz quad‐core processor • 8 GB RAM • 10 GB available hard disk space • 1 GB NVidia GTX330 graphics card OS Compatibility Operating Touch T3kCfg Release Name Version Misc System Sensor program Linux...
  • Page 30 Home Multi‐touch Digitizer Premium or support higher Mouse Only Multi‐touch Digitizer support Multi‐touch Digitizer support Android under Honeycomb Ice Cream Kernel Driver needed Sandwich (Kernel 3.0.5 or above) Jelly Bean Kernel Driver needed (Kernel 3.0.5 or above) KitKat kernel 3.8 or above, Driver is not needed...
  • Page 31: Menu Control

    Menu Control Input selection Press the Input button and then select ▲ or ▼, or the input you want to select, and then press the ▶ (+) button. Input Description AV input Component Component input HDMI1 HDMI1 input HDMI2 HDMI2 input HDMI3 HDMI3 input HDMI4...
  • Page 32: User Function

    User function Upper Lower Value Note Picture mode Standard, Movie, Soft, User (Default: Standard) Color Mode Normal, Warm, Cool (Default: Normal) VIDEO Screen size Full, Normal, Zoom, Cinema, Wide (Default: Full) Noise Reduction Strong, Off, Weak, Middle (Default: Strong) Dynamic Contrast On, Off (Default: Off) Standard, Music, Movie, Sports,...
  • Page 33: Trouble Shooting

    Trouble Shooting The table below provides some general guidelines for trouble shooting problems you may encounter with your product. If the suggested solutions fail to resolve the problem or if you encounter an issue not described here, please contact your dealer or service centre. Symptom Checklist &...
  • Page 34 • When mirroring or duplicate displays can only be as high as the device screen will go. Hold Windows key and press P to Display only 'No Signal' message is displayed. • Check to see if the external signal device is turned on. •...
  • Page 35 • Install into the “Sound” socket or check the Audio setting in the computer No Sound on internal speaker • Increase the volume level on both the CommBox interactive display, Media Player and Device e.g laptop or PC No Sound on External Speakers •...
  • Page 36: Product Specification

    Product Specification Product specifications are subject to change without notice. Product 60” (55” LED) 70” (65” LED)‐1) 80” (75” LED) 90” (84” LED) 103” (98” LED) Dimensions 1413(W) X 1634(W) x 960(H) x 1840(W) x 1085(H) 2065(W) x 1223(H) 2368(W) x 838(H) X 95(D) 132(D) x 127(D)
  • Page 37 Supported Resolutions Video system PAL/NTSC CVBS Video Level 1.0Vp‐p±5% Video Input Component 480i, 480p, 576i, 576p, 720p, 1080i, 1080p HDMI 480i, 480p, 576i, 576p, 720p, 1080i, 1080p, 4K 30Hz, 4K 60Hz CVBS & Audio component L/R RCA input 0.2 ~ 2.0 V RMS Input Audio...
  • Page 38: Required Information

    Required information Prevent image sticking The fixed image (title, menu image, picture, motionless movie etc.) on the screen is maintained for a long time, image sticking may occur. Image sticking may be subject to operating time of still picture. Since the image sticking is not defect but a characteristic of the product, it is restricted from the product warranty.

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