Troubleshooting - Voxx Electronics SB10MD1 Owner's Manual

TROUBLESHOOTING

Symptom Remedy
Verify the vehicle is in the ON/RUN or ACC position.
Monitor does not power on If the Power and Home buttons on each monitor are not illuminated, verify the cable connection to each monitor and/or the power and ground
connections to the vehicle.
Monitor frozen - will not Soft reset each monitor by turning each monitor off, then back on again.
respond Hard reset the system by turning the ignition off, then back on, or by activating the reset button on the side of each monitor.
Check to make sure the disc is inserted with the label side facing towards the user.
Check if the disc is defective by trying another disc. Check the type of disc being played.
Disc will not play (SB10MD1)
This unit only plays DVD (Single, Dual Layer), DVD-R/+R, DVD+R Dual layer, DVD-RW/+RW, CD, CD-R, and CD-RW.
The unit and the disc are coded by region. If the region codes don't match, the DVD can't be played.
The disc may be dirty and need cleaning.
Disc plays, but stops
Condensation may have formed inside the unit. Remove the disc and allow unit to dry out.
intermittently (SB10MD1)
The disc may be scratched too badly to play.
DVD playback -
Check the disc for fingerprints and clean with a soft cloth, wiping from center to edge.
distorted picture (SB10MD1)
You cannot advance through the opening credits and warning information that appears at the beginning of DVDs because the disc is programmed to
Cannot advance through a
prohibit these actions.
DVD movie (SB10MD1)
Some discs may not allow this function. Try another disc.
Make sure that the external media device is connected properly, and all cables are securely inserted into the appropriate jacks.
Verify that the batteries in the wireless headphones are fresh.
If you are using the wireless headphones, make sure you turn on the power and select the correct monitor (A or B).
No sound or distorted sound Verify the volume is turned up on wireless headphones or the system volume is turned up for wired headphones.
Verify nothing is blocking the path between the monitor IR sensor and wireless headphones.
When placing the wireless headphones on your head, make sure to observe the Left and Right orientation. The wireless headphones must be oriented
correctly (facing forward) to receive the audio signal.
Monitor feels warm When the monitor is in use for a long period of time, the surface will be warm. This is normal.
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