Asus RS500A-E9 SERIES User Manual

Asus RS500A-E9 SERIES User Manual

1u rackmount server
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RS500A-E9 Series
RS500A-E9-PS4
RS500A-E9-RS4
RS500A-E9-RS4-U
1U Rackmount Server
User Guide

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Summary of Contents for Asus RS500A-E9 SERIES

  • Page 1 RS500A-E9 Series RS500A-E9-PS4 RS500A-E9-RS4 RS500A-E9-RS4-U 1U Rackmount Server User Guide...
  • Page 2 ASUSTeK COMPUTER INC. (“ASUS”). ASUS provides this manual “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties or conditions of merchantability or fitness for a particular purpose. In no...
  • Page 3: Table Of Contents

    Hard disk drives ..................2-9 Expansion slot ..................2-13 2.5.1 Installing an expansion card to the riser card bracket ....2-13 2.5.2 Installing an ASUS PIKE II card ..........2-14 2.5.3 Installing M.2 (NGFF) cards ............2-18 2.5.4 Installing Mezzanine cards ............2-20 2.5.5...
  • Page 4 Onboard LEDs .................... 4-8 Internal connectors .................. 4-11 Chapter 5: BIOS Setup Managing and updating your BIOS ............5-2 5.1.1 ASUS CrashFree BIOS 3 utility........... 5-2 5.1.2 ASUS EZ Flash Utility ..............5-3 5.1.3 BUPDATER utility ............... 5-4 BIOS setup program .................. 5-6 5.2.1...
  • Page 5 AMD chipset device software installation ..........6-5 ® Installing the Intel I350-AM2 Gigabit Adapters driver ......6-6 VGA driver installation ................6-8 Appendix KNPA-U16 block diagram ..................A-2 Q-Code table ......................A-3 Notices ........................A-6 REACH ....................A-7 Australia statement notice ................A-7 ASUS contact information ..................A-8...
  • Page 6: Safety Information

    Safety information Electrical Safety • Before installing or removing signal cables, ensure that the power cables for the system unit and all attached devices are unplugged. • To prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the system.
  • Page 7: About This Guide

    About this guide Audience This user guide is intended for system integrators, and experienced users with at least basic knowledge of configuring a server. Contents This guide contains the following parts: Chapter 1: Product Introduction This chapter describes the general features of the server, including sections on front panel and rear panel specifications.
  • Page 8 Refer to the following sources for additional information, and for product and software updates. ASUS Control Center (ACC) user guide This manual tells how to set up and use the proprietary ASUS server management utility. ASUS websites The ASUS websites worldwide provide updated information for all ASUS hardware and software products.
  • Page 9: Chapter 1: Product Introduction

    Chapter 1: Product Introduction Product Introduction This chapter describes the general features of the chassis kit. It includes sections on front panel and rear panel specifications.
  • Page 10: System Package Contents

    System package contents Check your system package for the following items. Model Name RS500A-E9-PS4, RS500A-E9-RS4, RS500A-E9-RS4-U Chassis ASUS R10E 1U Rackmount Chassis Motherboard ASUS KNPA-U16 Server Board 1 x 650W Single Power Supply (RS500A-E9-PS4) 1 x 770W Redundant Power Supply (RS500A-E9-RS4, RS500A-E9-RS4-U) 4 x Hot-swap 3.5-inch HDD Trays...
  • Page 11: Serial Number Label

    Serial number label Before requesting support from the ASUS Technical Support team, you must take note of the product’s serial number containing 12 characters such as xxS0xxxxxxxx shown as the figure below. With the correct serial number of the product, ASUS Technical Support team members can then offer a quicker and satisfying solution to your problems.
  • Page 12: System Specifications

    System specifications The ASUS RS500A-E9 Series is a 1U barebone server system featuring the ASUS KNPA-U16 Server Board. The server supports AMD EPYC™ 7000 Series processors plus other latest technologies through the chipsets onboard. RS500A-E9-PS4 RS500A-E9-RS4 RS500A-E9-RS4-U Model Name 1 x Socket SP3 (LGA 4094) Processor Support AMD EPYC™...
  • Page 13 Enterprise Linux ® SuSE Linux Enterprise Server CentOS OS Support Ubuntu VMware Citrix XenServer * Please find the latest OS support from http://www.asus.com/ ASUS Control Center Software Management Out of Band Solution Remote On-Board ASMB9-iKVM for KVM-over-IP Management Regulatory Compliance...
  • Page 14 RS500A-E9-PS4 RS500A-E9-RS4 RS500A-E9-RS4-U Model Name Single 650W 80 PLUS 1+1 Redundant 770W 80 PLUS Platinum Power Supply Platinum Power Supply Power Supply (following different Rating: Rating: 100~127/200~240 Vac, 10A/5A, 100~127/200~240Vac, configuration by region) 50~60Hz, Class I 9A/5A, 50~60Hz, Class I Operating temperature: 10°C –...
  • Page 15: Front Panel Features

    OCP 2.0 Mezzanine slot Power button RS500A-E9-PS4 Q-Code LED Power cord connector PCI-E slot Locate LED and power supply LAN port for iKVM* Message LED OCP 2.0 Mezzanine slot Power button *This port is for ASUS ASMB9-iKVM controller card only. ASUS RS500A-E9 Series...
  • Page 16: Internal Features

    Internal features The barebone server includes the basic components as shown. Power supply and power fan PCI Express slot Riser Card ASUS KNPA-U16 Server Board System fans SAS / SATA backplane (hidden) HDD tray 1 - Connects to backplane HDD tray 2 - Connects to...
  • Page 17: Led Information

    A hardware monitor event is indicated Normal status Location LED Location switch is pressed (Press the location switch again to turn off) No LAN connection Blinking LAN LEDs LAN is transmitting or receiving data LAN connection is present ASUS RS500A-E9 Series...
  • Page 18: Lan (Rj-45) Leds

    1.7.2 LAN (RJ-45) LEDs LAN port LED indications ACT/LINK SPEED Activity/Link LED Speed LED Status Description Status Description No link GREEN Linked GREEN 1 Gbps connection BLINKING Data activity LAN port Dedicated Management LAN port (DM_LAN1) LED indications ACT/LINK SPEED Activity/Link LED Speed LED Status...
  • Page 19: Chapter 2: Hardware Information

    Chapter 2: Hardware Information Hardware Information This chapter lists the hardware setup procedures that you have to perform when installing or removing system components.
  • Page 20: Chassis Cover

    Chassis cover Removing the rear cover Locate and remove the front side screws. Front side screw Loosen the two thumbscrews on the rear panel to release the rear cover from the chassis. Thumbscrews Firmly hold the cover and slide it toward the rear panel for about half an inch until it is disengaged from the chassis.
  • Page 21: Central Processing Unit (Cpu)

    Contact your retailer immediately if the PnP cap is missing, or if you see any damage to the PnP cap/socket contacts/motherboard components. ASUS will shoulder the cost of repair only if the damage is shipment/ transit-related.
  • Page 22 Loosen each screw one by one in the sequence shown on the socket to open the load plate. Slightly lift open the rail frame. Load plate Rail frame External cap Slide the external cap out of the rail frame. External cap Rail frame PnP cap Chapter 2: Hardware Information...
  • Page 23 CPU, then secure each screw one by one in the sequence shown on the socket to completely secure the load plate. The load plate screws are T20 models. A torque value of 12 inch-lbf is recommended. ASUS RS500A-E9 Series...
  • Page 24 Twist each of the four screws with a screwdriver just enough to attach the heatsink to the motherboard. When the four screws are attached, tighten them one by one in a diagonal sequence to complete the installation. The heatsink screws are T20 models. A torque value of 12 inch-lbf is recommended. Chapter 2: Hardware Information...
  • Page 25: System Memory

    12 DIMMs 14 DIMMs 16 DIMMs • Always install DIMMs with the same CAS latency. For optimum compatibility, it is recommended that you obtain memory modules from the same vendor. • Start installing the DIMMs in slots A2. ASUS RS500A-E9 Series...
  • Page 26: Installing A Dimm On A Single Clip Dimm Socket

    2.3.3 Installing a DIMM on a single clip DIMM socket Ensure to unplug the power supply before adding or removing DIMMs or other system components. Failure to do so may cause severe damage to both the motherboard and the components. Unlock a DIMM socket by pressing the DIMM notch retaining clip outward.
  • Page 27: Hard Disk Drives

    Firmly hold the tray lever and pull the drive tray out of the bay. Place the drive tray on a flat and stable surface. Prepare the SATA/SAS HDD and the bundled set of screws. ASUS RS500A-E9 Series...
  • Page 28 Place the 3.5” SATA/SAS HDD into the tray then secure it with four screws. Insert the drive tray and HDD assembly all the way into the depth of the bay until just a small fraction of the tray edge protrudes. When installed, the SATA/SAS connector on the drive connects to the SATA/SAS interface on the backplane.
  • Page 29 Firmly hold the tray lever and pull the tray out of the bay. Place the tray on a flat and stable surface. Prepare the 2.5” storage device and the bundled set of screws. ASUS RS500A-E9 Series 2-11...
  • Page 30 Place the 2.5” storage device into the tray then secure it with four screws. Insert the tray and storage device assembly all the way into the depth of the bay until just a small fraction of the tray edge protrudes. When installed, the SATA/NVMe connector on the storage device connects to the SATA/ NVMe interface on the backplane.
  • Page 31: Expansion Slot

    Place the riser card bracket on a flat and stable surface, then remove the screw from the slot bay. Install a PCI Express x8 or x16 card to the bracket as shown. Secure the card with a screw. ASUS RS500A-E9 Series 2-13...
  • Page 32: Installing An Asus Pike Ii Card

    2.5.2 Installing an ASUS PIKE II card You can install an ASUS PIKE II card on the provided PCI-E slot onboard. To install an ASUS PIKE II card: Firmly hold the riser card bracket, then pull it up to detach it from the PCI Express x24 slot on the motherboard.
  • Page 33 Prepare your ASUS PIKE II card. Insert the expansion card into the PCI-E slot. Ensure that the golden fingers are totally inserted into the slot, then secure the ASUS PIKE II card with the screw removed before. ASUS RS500A-E9 Series...
  • Page 34 Remove the default mini-SAS HD cable from the motherboard. Connect the mini-SAS HD cable to connector 1 of the ASUS PIKE II card. Connect to PIKE II connector 1 2-16 Chapter 2: Hardware Information...
  • Page 35 Reinstall the riser card bracket into the PCI Express x24 slot on the motherboard. Ensure that the golden connectors of the riser card bracket is firmly seated in place. ASUS RS500A-E9 Series 2-17...
  • Page 36: Installing M.2 (Ngff) Cards

    2.5.3 Installing M.2 (NGFF) cards To install an M.2 (NGFF) card: Locate the M.2 (NGFF) connector on your motherboard. Remove the top screw and the stand from the motherboard. Top screw Stand screw Select an appropriate screw hole on the motherboard for your M.2 card, then secure the stand to the motherboard.
  • Page 37 M.2 card matches the stand screw on the motherboard. Secure the M.2 card with the top screw. Ensure that the M.2 card is positioned between the top screw and the stand screw before securing it. ASUS RS500A-E9 Series 2-19...
  • Page 38: Installing Mezzanine Cards

    2.5.4 Installing Mezzanine cards To install a Mezzanine card: Locate the Mezzanine card connector on your motherboard. Firmly hold the riser card bracket, then pull it up to detach it from the PCI Express x24 slot on the motherboard. 2-20 Chapter 2: Hardware Information...
  • Page 39 Mezzanine card into the MEZZPCIE1 (OCP) connector on the motherboard. Ensure that the stand screws on the motherboard is aligned and matched to the screw holes of the Mezzanine card. LAN ports Screw holes LAN port slots Stand screws ASUS RS500A-E9 Series 2-21...
  • Page 40 Secure the Mezzanine card with the four (4) bundled screws. Connect the signal end (black) to the OCP_LED1 header on the motherboard. The two ends of the signal cable are different in size and color for easy recognition. Please refer to your exact cable. Reinstall the riser card bracket into the PCI Express x24 slot on the motherboard.
  • Page 41: Configuring An Expansion Card

    ACPI Mode when used IRQ Holder for PCI Steering IRQ Holder for PCI Steering PS/2 Compatible Mouse Port Numeric Data Processor Primary IDE Channel Secondary IDE Channel * These IRQs are usually available for ISA or PCI devices. ASUS RS500A-E9 Series 2-23...
  • Page 42: Cable Connections

    Cable connections • The bundled system cables are pre-connected before shipment. You do not need to disconnect these cables unless you will remove pre-installed components to install additional devices. • Refer to Chapter 4 for detailed information on the connectors. DM_LAN1_USB3_12 PSUSMB1 EATXPWR1...
  • Page 43: Sata/Sas Backplane Cabling

    Connect the SATA/SAS storage device RS500A-E9-RS4-U Connects the data cables connected to the motherboard BP4LE12G-35-RIDE Connects an 8-pin plug Connects the data cables connected to the motherboard from power supply Connects to the SATA/SAS/NMVE storage device ASUS RS500A-E9 Series 2-25...
  • Page 44: Removable/Optional Components

    Removable/optional components You may need to remove previously installed system components when installing or removing system devices. Or you may need to install the optional components into the system. This section tells how to remove/install the system fans: Ensure that the system is turned off before removing any components from your system. 2.8.1 System fans To uninstall the system fans:...
  • Page 45: Chapter 3: Installation Options

    Chapter 3: Installation Options Installation Options This chapter describes how to install the optional components and devices into the barebone server.
  • Page 46: Rail Kit Installation

    Rail kit installation 3.1.1 Tool-less Friction Rail Kit The tool less design of the rail kit allows you to easily install the rack rails into the server rack without the need for additional tools. The kit also comes with a metal stopping bracket that can be installed to provide additional support and stability to the server.
  • Page 47 Select a desired space and place the appropriate rack rail (left and right) on opposite positions on the rack. A 1U space consists of three square mounting holes with two thin lips on the top and the bottom. ASUS RS500A-E9 Series...
  • Page 48 Secure the rail components to the rail using the bundled screws. Press the spring lock ( ) then insert the studs into the selected square mounting holes on the rack post. Press the spring lock on the other end of rail then insert the stud into the mounting hole on the rack post.
  • Page 49: Rail Kit Dimensions

    Rail kit dimensions 43.6mm 900mm 43.6mm 589mm ASUS RS500A-E9 Series...
  • Page 50 Chapter 3: Installation Options...
  • Page 51: Chapter 4: Motherboard Information

    Chapter 4: Motherboard Information Motherboard Information This chapter includes the motherboard layout and brief descriptions of the jumpers and internal connectors.
  • Page 52: Motherboard Layout

    Motherboard layout Chapter 4: Motherboard Information...
  • Page 53 BMC Setting (3-pin BMC_EN1) VGA connector (10-1 pin VGA_HDR1) 4-17 Trusted Platform Module connector (20-1 pin TPM1) 4-14 VPP_I2C1 connector (10-1 pin VPP_I2C1) 4-21 DMLAN setting (3-pin DM_IP_EN1) OCP LAN Activity LED connector (4-1 pin OCP_LED1) 4-20 ASUS RS500A-E9 Series...
  • Page 54: Jumpers

    Jumpers Clear RTC RAM (3-pin CLRTC1) This jumper allows you to clear the Real Time Clock (RTC) RAM in CMOS. You can clear the CMOS memory of date, time, and system setup parameters by erasing the CMOS RTC RAM data. The onboard button cell battery powers the RAM data in CMOS which include system setup information such as system passwords.
  • Page 55 This jumper allows you to enable or disable the onboard VGA controller. Set to pins 1–2 to activate the VGA feature. LAN controller settings (3-pin LAN_SW1-2) These jumpers allow you to enable or disable the onboard LAN_SW1 or LAN_SW2. Set to pins 1-2 to activate the Gigabit LAN feature. ASUS RS500A-E9 Series...
  • Page 56 BMC Setting (3-pin BMC_EN1) This jumper allows you to enable or disable the Baseboard Management Controller (ASMB9). DMLAN setting (3-pin DM_IP_EN1) This jumper allows you to select the DMLAN setting. Set to pins 2-3 to force the DMLAN IP to static mode (IP=10.10.10.10, submask=255.255.255.0). Chapter 4: Motherboard Information...
  • Page 57 This jumper allows you to enable or disable the Smart Ride Through (SmaRT) function. This feature is enabled by default. Set to pins 2-3 to disable it. When enabled, SmaRT allows uninterrupted operation of the system during an AC loss event. ASUS RS500A-E9 Series...
  • Page 58: Onboard Leds

    The illustration below shows the location of the onboard LED. BMC LED (BMCLED1) The BMC LED lights up to indicate that the on-board BMC is functional. This LED functions only when you enable ASUS ASMB9. Chapter 4: Motherboard Information...
  • Page 59 The Location LED helps visually locate and quickly identify the server in error on a server rack. Message LED (MESLED1) This onboard LED lights up to red when there is a BMC event log is generated. ASUS RS500A-E9 Series...
  • Page 60 Hard disk activity LED (HDDLED1) This LED is for the storage devices connected to the onboard SATA, or SATA/SAS add-on card. The read or write activities of any device connected to the onboard SATA, or SATA/SAS add-on card causes the rear panel LED to light up. Chapter 4: Motherboard Information 4-10...
  • Page 61: Internal Connectors

    This connector allows you to connect SMBus (System Management Bus) to the PSU (power supply unit) to read PSU information. Devices communicate with an SMBus host and/or other SMBus devices using the SMBus interface. This connector functions only when you enable ASUS ASMB9. ASUS RS500A-E9 Series 4-11...
  • Page 62 USB 3.0 connector (20-1 pin USB3_34; 4-pin Type-A USB3_4) The 20-1 pin connector allows you to connect a USB 3.0 module for additional USB 3.0 front or rear panel ports. The 4-pin USB (Universal Serial Bus) Type-A port is available for connecting USB 3.0 devices.
  • Page 63 • These are not jumpers! DO NOT place jumper caps on the fan connectors! • All fans feature the ASUS Smart Fan technology. LAN Activity LED connector (5-1 pin LAN34_LED1) These leads are for 10G LAN activity LEDs on the front panel. Connect the LAN LED cable to the backplane for LAN activity indication. ASUS RS500A-E9 Series 4-13...
  • Page 64 Trusted Platform Module connector (20-1 pin TPM1) This connector supports a Trusted Platform Module (TPM) system, which can securely store keys, digital certificates, passwords, and data. A TPM system also helps enhance network security, protects digital identities, and ensures platform integrity. ATX power connectors (24-pin EATXPWR1, 8-pin EATX12V1) These connectors are for the ATX power supply plugs. The power supply plugs are designed to fit these connectors in only one orientation. Find the proper orientation and push down firmly until the connectors completely fit.
  • Page 65 Pressing the power switch for more than four seconds while the system is ON turns the system OFF. Reset button (2-pin RESET) This 2-pin connector is for the chassis-mounted reset button for system reboot without turning off the system power. ASUS RS500A-E9 Series 4-15...
  • Page 66 Auxiliary panel connector (20-2 pin AUX_PANEL1, 20-pin AUX_PANEL2) This connector is for additional front panel features including front panel SMB, locator LED and switch, chassis intrusion, and LAN LEDs. Front panel SMB (6-1 pin FPSMB) These leads connect the front panel SMBus cable. LAN activity LED (2-pin LAN1_LED, LAN2_LED) These leads are for the Gigabit LAN activity LEDs on the front panel.
  • Page 67 This LED connector is for the storage add-on card cable connected to the SATA or SAS add-on card. The read or write activities of any device connected to the SATA or SAS add-on card causes the front panel LED to light up. ASUS RS500A-E9 Series 4-17...
  • Page 68 Chassis Intrusion connectors (2-pin INTRUSION) This lead is for the intrusion detection feature for chassis with intrusion sensor or microswitch. When you remove any chassis component, the sensor triggers and sends a high level signal to these leads to record a chassis intrusion event. The default setting is short CASEOPEN and GND pin by jumper cap to disable the function.
  • Page 69 This connector allows you to install M.2 devices. This connector supports type 2242/2260/2280/22110 devices on both PCI-E and SATA interface. The M.2 (NGFF) device is purchased separately. Mezzanine PCIE card connectors (MEZZPCIE1) The MEZZPCIE1 connector supports Open Compute Project (OCP) cards. ASUS RS500A-E9 Series 4-19...
  • Page 70 Disconnect all power (including redundant PSUs) from the existing system before you add or remove a Memory Card, then reboot the system to access the Memory Card. • This Micro SD card slot functions only when you enable ASUS ASMB9. • Some memory cards may not be compatible with your motherboard. Ensure that you use only compatible memory cards to prevent loss of data, damage to your device, or memory card, or both.
  • Page 71 This motherboard comes with mini Serial Attached SCSI (SAS) HD connectors, the storage technology that supports Serial ATA. Each connector supports up to four devices. VPP_I2C1 connector (10-1 pin VPP_I2C1) This connector is used for the Intel VMD function and sensor readings. ASUS RS500A-E9 Series 4-21...
  • Page 72 Chapter 4: Motherboard Information 4-22...
  • Page 73: Chapter 5: Bios Setup

    Chapter 5: BIOS Setup BIOS Setup This chapter tells how to change the system settings through the BIOS Setup menus. Detailed descriptions of the BIOS parameters are also provided.
  • Page 74: Managing And Updating Your Bios

    BIOS in the future. Copy the original motherboard BIOS using the BUPDATER utility. 5.1.1 ASUS CrashFree BIOS 3 utility The ASUS CrashFree BIOS 3 is an auto recovery tool that allows you to restore the BIOS file when it fails or gets corrupted during the updating process. You can update a corrupted BIOS file using a USB flash drive that contains the updated BIOS file.
  • Page 75: Asus Ez Flash Utility

    5.1.2 ASUS EZ Flash Utility The ASUS EZ Flash Utility feature allows you to update the BIOS without having to use a DOS-based utility. Before you start using this utility, download the latest BIOS from the ASUS website at www.asus.com. To update the BIOS using EZ Flash Utility: Insert the USB flash disk that contains the latest BIOS file into the USB port. Enter the BIOS setup program. Go to the Tool menu then select ASUS EZ Flash Utility.
  • Page 76: Bupdater Utility

    The BUPDATER utility allows you to update the BIOS file in the DOS environment using a bootable USB flash disk drive with the updated BIOS file. Updating the BIOS file To update the BIOS file using the BUPDATER utility: Visit the ASUS website at www.asus.com and download the latest BIOS file for the motherboard. Save the BIOS file to a bootable USB flash disk drive. Copy the BUPDATER utility (BUPDATER.exe) from the ASUS support website at https://www.asus.com/support to the bootable USB flash disk drive you created earlier. Boot the system in DOS mode, then at the prompt, type: BUPDATER /i[filename].CAP where [filename] is the latest or the original BIOS file on the bootable USB flash disk drive, then press <Enter>. A:\>BUPDATER /i[file name].CAP...
  • Page 77 The utility verifies the file, then starts updating the BIOS file. ASUS Tek. EzFlash Utility Current Platform New Platform Platform : KNPA-U16 Platform : KNPA-U16 Version : 0201 Version : 0207 Build date: 12/04/2018 Build date: 01/05/2018 Start Programming Flash. DO NOT SHUTDOWN THE SYSTEM!!! Write DO NOT shut down or reset the system while updating the BIOS to prevent system boot failure! The utility returns to the DOS prompt after the BIOS update process is completed.
  • Page 78: Bios Setup Program

    If the system becomes unstable after changing any BIOS settings, load the default settings to ensure system compatibility and stability. Press <F5> and select Yes to load the BIOS default settings. • The BIOS setup screens shown in this section are for reference purposes only, and may not exactly match what you see on your screen. • Visit the ASUS website (www.asus.com) to download the latest BIOS file for this motherboard. Chapter 5: BIOS Setup...
  • Page 79: Bios Menu Screen

    For changing the security settings Boot For changing the system boot configuration Tool For configuring options for special functions Save & Exit For selecting the exit options AMD CBS For configuring AMD CBS settings For changing the event log settings Event Logs Server Mgmt For changing the Server Mgmt settings To select an item on the menu bar, press the right or left arrow key on the keyboard until the desired item is highlighted. ASUS RS500A-E9 Series...
  • Page 80: Menu Items

    5.2.3 Menu items The highlighted item on the menu bar displays the specific items for that menu. For example, selecting Main shows the Main menu items. The other items (such as Advanced) on the menu bar have their respective menu items. 5.2.4 Submenu items A solid triangle before each item on any menu screen means that the item has a submenu. To display the submenu, select the item then press <Enter>.
  • Page 81: Main Menu

    Main menu When you enter the BIOS Setup program, the Main menu screen appears. The Main menu provides you an overview of the basic system information, and allows you to set the system date, time, language, and security settings. 5.3.1 System Date [Day xx/xx/xxxx] Allows you to set the system date. 5.3.2 System Time [xx:xx:xx] Allows you to set the system time. ASUS RS500A-E9 Series...
  • Page 82: Advanced Menu

    Advanced menu The Advanced menu items allow you to change the settings for the CPU and other system devices. Take caution when changing the settings of the Advanced menu items. Incorrect field values can cause the system to malfunction. NVMe Hotplug [Disabled] [Disabled] Disables NVMe Hotplug. [Enabled] Enables NVMe Hotplug. Chapter 5: BIOS Setup 5-10...
  • Page 83: Trusted Computing

    5.4.1 Trusted Computing Configuration Security Device Support [Enabled] Allows you to enable or disable the BIOS support for security device. Configuration options: [Disabled] [Enabled] 5.4.2 PSP Firmware Versions This page displays the PSP firmware versions. ASUS RS500A-E9 Series 5-11...
  • Page 84: Apm

    5.4.3 Allows you to configure the Advance Power Management (APM) settings. Restore AC Power Loss [Last State] When set to [Power Off], the system goes into off state after an AC power loss. When set to [Power On], the system will reboot after an AC power loss. When set to [Last State], the system goes into either off or on state, whatever the system state was before the AC power loss. Configuration options: [Power Off] [Power On] [Last State] Power On By PCIE [Disabled] [Disabled] Disables the PCIE devices to generate a wake event. [Enabled] Enables the PCIE devices to generate a wake event. Power On By RTC [Disabled] [Disabled] Disables RTC to generate a wake event. [Enabled] W hen set to [Enabled], the items RTC Alarm Date (Days) and Hour/Minute/Second will become user-configurable with set values. Chapter 5: BIOS Setup 5-12...
  • Page 85: Smart Settings

    SMART Self Test [Enabled] Allows you to run SMART Self Test on all HDDs during POST. Configuration options: [Disabled] [Enabled] 5.4.5 NCT6793D Super IO Configuration Serial Port 1 Configuration Allows you to set the parameters of Serial Port 1. Serial Port [Enabled] Allows you to enable or disable Serial Port. Configuration options: [Disabled] [Enabled] ASUS RS500A-E9 Series 5-13...
  • Page 86: Onboard Lan Configuration

    5.4.6 Onboard LAN Configuration Intel LAN1 Enable [Enabled] Allows you to enable or disable the Intel LAN. Configuration options: [Disabled] [Enabled] The following items appear only when Intel LAN1 Enable is set to [Enabled]. Intel LAN 1 ROM Type [PXE] Allows you to select the Intel LAN ROM type. Configuration options: [PXE] [iSCSI] [Disabled] Intel LAN2 Enable [Enabled] Allows you to enable or disable the Intel LAN. Configuration options: [Disabled] [Enabled] The following items appear only when Intel LAN2 Enable is set to [Enabled]. Intel LAN 2 ROM Type [Disabled] Allows you to select the Intel LAN ROM type.
  • Page 87: Serial Port Console Redirection

    Allows you to set the terminal type. [VT100] ASCII char set. [VT100+] Extends VT100 to support color, function keys, etc. [VT-UTF8] Uses UTF8 encoding to map Unicode chars onto 1 or more bytes. [ANSI] Extended ASCII char set. Bits per second [57600] Selects serial port transmission speed. The speed must be matched on the other side. Long or noisy lines may require lower speeds. Configuration options: [9600] [19200] [38400] [57600] [115200] Data Bits [8] Configuration options: [7] [8] ASUS RS500A-E9 Series 5-15...
  • Page 88 Parity [None] A parity bit can be sent with the data bits to detect some transmission errors. [Mark] and [Space] parity do not allow for error detection. [None] None [Even] parity bit is 0 if the num of 1’s in the data bits is even [Odd] parity bit is 0 if num of 1’s in the data bits is odd [Mark] parity bit is always 1 [Space] parity bit is always 0 Stop Bits [1] Stop bits indicate the end of a serial data packet. (A start bit indicates the beginning.) The standard setting is 1 stop bit. Communication with slow devices may require more than 1 stop bit. Configuration options: [1] [2] Flow Control [Hardware RTS/CTS] Flow control can prevent data loss from buffer overflow. When sending data, if the receiving buffers are full, a “stop” signal can be sent to stop the data flow. Once the buffers are empty, a “start” signal can be sent to re-start the flow. Hardware flow control...
  • Page 89: Cpu Configuration

    Flow Control [None] Microsoft Windows Emergency Management Services (EMS) allow for remote management of a Windows Server OS through a serial port. Configuration options: [None] [Hardware RTS/CTS] [Software Xon/Xoff] 5.4.8 CPU Configuration This page displays the CPU node information. SVM Mode [Enabled] Allows you to enable or disable SVM Mode. Configuration options: [Disabled] [Enabled] SMEE [Enabled] Allows you to enable or disable SMEE. Configuration options: [Disabled] [Enabled] ASUS RS500A-E9 Series 5-17...
  • Page 90: Pci Subsystem Settings

    5.4.9 PCI Subsystem Settings Allows you to configure PCI, PCI-X, and PCI Express Settings. VGA Palette Snoop [Disabled] This option enables or disables VGA Palette Registers Snooping. Configuration options: [Disabled] [Enabled] VGA Priority [Offboard Device] This option allows you to select the priority of the VGA. Configuration options: [Offboard Device] [Onboard Device] Load RT32 Image [Disabled] This option enables or disables RT32 Image Loading. Configuration options: [Disabled] [Enabled] Above 4G Decoding [Disabled] Allows you to enable or disable 64-bit capable devices to be decoded in above 4G address...
  • Page 91: Network Stack Configuration

    Ipv6 PXE Support [Disabled] Enables or disables the Ipv6 PXE Boot Support. If disabled, Ipv6 PXE boot option will not be created. Configuration options: [Disabled] [Enabled] Ipv6 HTTP Support [Disabled] Enables or disables the Ipv6 HTTP Boot Support. If disabled, Ipv6 HTTP boot option will not be created. Configuration options: [Disabled] [Enabled] IP6 Configuration Policy [Automatic] This item allows you to st the IP6 Configuration policy. Configuration options: [Automatic] [Manual] PXE boot wait time [0] Wait time to press ESC key to abort the PXE boot. Media detect time [1] Wait time (in seconds) to detect media. ASUS RS500A-E9 Series 5-19...
  • Page 92: Csm Configuration

    5.4.11 CSM Configuration CSM Support [Enabled] This option allows you to enable or disable CSM Support. Configuration options: [Disabled] [Enabled] The following item appears only when CSM Support is set to [Enabled]. GateA20 Active [Upon Request] This allows you to set the GA20 option. Configuration options: [Upon Request] [Always] Option ROM Messages [Force BIOS] This allows you to set the display mode for option ROM.
  • Page 93: Nvme Configuration

    5.4.12 NVMe Configuration This page will display the NVMe controller and drive information. 5.4.13 SATA Configuration This page will display the SATA controller and drive information. ASUS RS500A-E9 Series 5-21...
  • Page 94: Usb Configuration

    5.4.14 USB Configuration Legacy USB Support [Enabled] Allows you to enable or disable Legacy USB device support. Configuration options: [Enabled] [Disabled] [Auto] XHCI Hand-off [Enabled] Allows you to enable or disable workaround for OSes without XHCI hand-off support. The XHCI ownership change should be claimed by XHCI driver. Configuration options: [Enabled] [Disabled] USB Mass Storage Driver Support [Enabled] Allows you to enable or disable the USB Mass Storage driver support. Configuration options: [Disabled] [Enabled] Port 60/64 Emulation [Enabled] Allows you to enable or disable I/O port 60h/64h emulation support. This should be enabled for the complete keyboard legacy support for non-USB aware OSes.
  • Page 95: Iscsi Configuration

    Allows you to select time-out value for USB mass storage device Start Unit command. Configuration options: [10 sec] [20 sec] [30 sec] [40 sec] Device power-up delay [Auto] Allows you to select maximum time the device will take before it properly reports itself to the Host Controller. Configuration options: [Auto] [Manual] Mass Storage Devices AMI Virtual CDROM0-2 / Floppy / HDisk0 1.00 [Auto] Allows you to select the mass storage device emulation type. Configuration options: [Auto] [Floppy] [Forced FDD] [Hard Disk] [CD-ROM] 5.4.15 iSCSI Configuration Allows you to configure the iSCSi parameters. ASUS RS500A-E9 Series 5-23...
  • Page 96: Chipset Menu

    Chipset menu The Chipset menu items allow you to change the Chipset settings. SMT Mode [Auto] Allows you to select the simultaneous multithreading mode. Configuration options: [Auto] [Off] PCIe Link Training Type [1 Step] Allows you to select the PCIe training in 1 or 2 steps. Configuration options: [1 Step] [2 Step] North Bridge Memory Configuration...
  • Page 97: Security Menu

    Administrator Password To set an administrator password: Select the Administrator Password item and press <Enter>. From the Create New Password box, key in a password, then press <Enter>. Confirm the password when prompted. To change an administrator password: Select the Administrator Password item and press <Enter>. From the Enter Current Password box, key in the current password, then press <Enter>. From the Create New Password box, key in a new password, then press <Enter>. Confirm the password when prompted. To clear the administrator password, follow the same steps as in changing an administrator password, but press <Enter> when prompted to create/confirm the password. ASUS RS500A-E9 Series 5-25...
  • Page 98 User Password To set a user password: Select the User Password item and press <Enter>. From the Create New Password box, key in a password, then press <Enter>. Confirm the password when prompted. To change a user password: Select the User Password item and press <Enter>. From the Enter Current Password box, key in the current password, then press <Enter>. From the Create New Password box, key in a new password, then press <Enter>. Confirm the password when prompted. To clear a user password: Select the Clear User Password item and press <Enter>. Select Yes from the Warning message window then press <Enter>.
  • Page 99 This item will allow the image to run in Secure Boot mode. Save All Secure Boot Variables This item will ask you if you want to save all secure boot variables. Select Yes if you want to save all secure boot variables, otherwise select No. Platform Key (PK) / Key Exchange Key (KEK) / Authorized Signatures (DB) / Forbidden Signatures (DBX) / Authorized TimeStamps (DBT) / OsRecovery Signatures Configuration options: [Erase] [Set New] [Save to File] ASUS RS500A-E9 Series 5-27...
  • Page 100: Boot Menu

    These items specify the boot device priority sequence from the available devices. The number of device items that appears on the screen depends on the number of devices installed in the system. • To select the boot device during system startup, press <F8> when ASUS Logo appears. • To access Windows OS in Safe Mode, please press <F8> after POST. Chapter 5: BIOS Setup...
  • Page 101: Tool Menu

    IPMI HWM Allows you to run the IPMI hardware monitor. Start EZ Flash Allows you to run ASUS EZ Flash BIOS ROM Utility when you press <Enter>. Refer to the ASUS EZ Flash Utility section for details. Save & Exit menu The Exit menu items allow you to save or discard your changes to the BIOS items.
  • Page 102 Pressing <Esc> does not immediately exit this menu. Select one of the options from this menu or <F10> from the legend bar to exit. Save Changes and Exit Exit system setup after saving the changes. Discard Changes and Exit Exit system setup without saving any changes. Save Changes and Reset Rest system setup after saving the changes.
  • Page 103: Amd Cbs Menu

    This option allows you to control IO based C-state generation and DF c-states. Configuration options: [Disabled] [Enabled] [Auto] Streaming Stores Control [Auto] This option allows you to enable or disable the streaming stores functionality. Configuration options: [Disabled] [Enabled] [Auto] Prefetcher settings L1 Stream HW Prefetcher [Auto] This option allows you to enable or disable L1 Stream HW Prefetcher. Configuration options: [Disabled] [Enabled] [Auto] L2 Stream HW Prefetcher [Auto] This option allows you to enable or disable L2 Stream HW Prefetcher. Configuration options: [Disabled] [Enabled] [Auto] ASUS RS500A-E9 Series 5-31...
  • Page 104: Df Common Options

    5.10.2 DF Common Options Memory interleaving [Auto] This option allows you to control fabric level memory interleaving. Configuration options: [None] [Channel] [Die] [Socket] [Auto] Memory interleaving size [Auto] This option allows you to control the memory interleaving size. Configuration options: [256 Bytes] [512 Bytes] [1 KB] [2 KB] [Auto] 5.10.3 UMC Common Option DDR4 Common Options DRAM Timing Configuration This option allows you to set memory overclock settings. Read the disclaimer and select I Accept to continue.
  • Page 105 This option allows you to set the DRAM ECC Symbol Size. Configuration options: [Auto] [x4] [x8] DRAM ECC Enable [Auto] This option allows you to enable or disable DRAM ECC. Configuration options: [Disabled] [Enabled] [Auto] DRAM Memory Mapping Chipselect Interleaving [Auto] This option allows you to interleave memory blocks across DRAM chip selects for node 0. Configuration options: [Disabled] [Auto] BankGroupSwap [Auto] This option allows you to enable or disable BankGroupSwap. Configuration options: [Disabled] [Enabled] [Auto] ASUS RS500A-E9 Series 5-33...
  • Page 106: Nbio Common Options

    5.10.4 NBIO Common Options NB Configuration IOMMU [Enabled] This option allows you to enable or disable IOMMU. Configuration options: [Disabled] [Enabled] [Auto] Concurrent Training [Auto] This option allows you to enable or disable Concurrent Training. Configuration options: [False] [True] [Auto] NBIO Internal Poison Consumption [Auto] This option allows you to enable or disable NBIO Internal Poison Consumption. Configuration options: [Disabled] [Enabled] [Auto] NBIO RAS Control [Auto] This option allows you to enable or disable NBIO RAS Control.
  • Page 107 Disable BridgeDis [Disabled] This option allows you to enable or disable BridgeDis update based on sideband. Configuration options: [Disabled] [Enabled] [Auto] Disable irq polling [Disabled] This option allows you to enable or disable irq polling. Configuration options: [Disabled] [Enabled] [Auto] IRQ sets BridgeDis [Disabled] This option allows you to enable or disable IRQ sets BridgeDis. Configuration options: [Disabled] [Enabled] [Auto] ASUS RS500A-E9 Series 5-35...
  • Page 108: Event Logs Menu

    5.11 Event Logs menu The Event Logs menu items allow you to change the event log settings and view the system event logs. 5.11.1 Change Smbios Event Log Settings Press <Enter> to change the Smbios Event Log configuration. All values changed here do not take effect until computer is restarted. Enabling/Disabling Options Smbios Event Log [Enabled] Change this to enable or disable all features of Smbios Event Logging during boot. Configuration options: [Disabled] [Enabled] Erasing Settings Erase Event Log [No] Choose options for erasing Smbios Event Log. Erasing is done prior to any logging activation during reset. Configuration options: [No] [Yes, Next reset] [Yes, Every reset] When Log is Full [Do Nothing] Choose options for reacting to a full Smbios Event Log. Configuration options: [Do Nothing] [Erase Immediately] Smbios Event Log Standard Settings Log System Boot Event [Disabled]...
  • Page 109: Server Mgmt Menu

    OS Wtd Timer Policy [Reset] This item allows you to configure the how the system should respond if the OS Boot Watch Timer expires. Configuration options: [Do Nothing] [Reset] [Power Down] System Event Log Allows you to change the SEL event log configuration. SEL Components [Enabled] This option allows you to enable or disable SEL Components. Configuration options: [Disabled] [Enabled] The following items is configurable only when the SEL Components is set to [Enabled]. Erase SEL [No] Allows you to choose options for erasing SEL. Configuration options: [No] [Yes, On next reset] [Yes, On every reset] When SEL is Full [Do Nothing] Allows you to choose options for reactions to a full SEL. Configuration options: [Do Nothing] [Erase Immediately] ASUS RS500A-E9 Series 5-37...
  • Page 110 BMC network configuration The sub-items in this configuration allow you to configure the BMC network parameters. View System Event Log This item allows you to view the system event log records. Chapter 5: BIOS Setup 5-38...
  • Page 111: Chapter 6: Driver Installation

    Chapter 6: Driver Installation Driver Installation This chapter provides the instructions for installing the necessary drivers for different system components in the ® Windows Operating System.
  • Page 112: Management Applications And Utilities Installation

    The contents of the support DVD are subject to change at any time without notice. Visit the ASUS website (www.asus.com) for the latest updates on software and utilities.
  • Page 113 The Drivers Menu shows the available device drivers if the system detects installed devices. Install the necessary drivers to activate the devices. 6.2.2 Utilities menu tab The Utilities menu displays the software applications and utilities that the motherboard supports. ASUS RS500A-E9 Series...
  • Page 114 You need an internet browser installed in your OS to view the User Guide. 6.2.4 Contact information menu The Contact menu displays the ASUS contact information, e-mail addresses, and useful links if you need more information or technical support for your motherboard. Chapter 6: Driver Installation...
  • Page 115: Amd Chipset Device Software Installation

    ASSETUP.EXE from the BIN folder. Double-click the ASSETUP.EXE to run the support DVD. Click the item AMD Software from the menu. The AMD Software window appears. Click Accept and Install to start the installation, and follow the onscreen instructions to complete the setup process. ASUS RS500A-E9 Series...
  • Page 116: Installing The Intel ® I350-Am2 Gigabit Adapters Driver

    ® Installing the Intel I350-AM2 Gigabit Adapters driver ® This section provides the instructions on how to install the Intel I350-AM2 Gigabits Adapter Driver on the system. ® ® To install the Intel I350-AM2 Gigabit Adapters Driver on the Windows operating system: Restart the computer.
  • Page 117 Click Install to start the installation. When the installation is done, press Finish to complete the installation. ASUS RS500A-E9 Series...
  • Page 118: Vga Driver Installation

    VGA driver installation This section provides the instructions on how to install the ASPEED Video Graphics Adapter (VGA) driver. ® You need to manually install the ASPEED VGA driver on a Windows operating system. To install the ASPEED VGA driver: Restart the computer, and then log on with Administrator privileges.
  • Page 119 Click Install to start the installation process. Click Finish to complete the installation. ASUS RS500A-E9 Series...
  • Page 120 Chapter 6: Driver Installation 6-10...
  • Page 121: Appendix

    Appendix Appendix...
  • Page 122: Knpa-U16 Block Diagram

    KNPA-U16 block diagram...
  • Page 123: Q-Code Table

    Q-Code table Code Description Not used microcode CACHE_ENABLED PCH initialization CPU_EARLY_INIT PEI Core is started 11 – 14 Pre-memory CPU initialization is started Pre-memory System Agent initialization is started 15 – 18 19 – 1C Pre-memory PCH initialization is started 2B –...
  • Page 124 Code Description Invalid recovery capsule FB – FF Reserved for future AMI error codes DXE Core is started NVRAM initialization Installation of the PCH Runtime Services 63 – 67 CPU DXE initialization is started PCI host bridge initialization System Agent DXE initialization is started System Agent DXE SMM initialization is started 6B –...
  • Page 125 Code Description Reserved for ASL (see ASL Status Codes section below) Ready To Boot event Legacy Boot event Exit Boot Services event Runtime Set Virtual Address MAP Begin Runtime Set Virtual Address MAP End Legacy Option ROM Initialization System Reset USB hot plug PCI bus hot plug Clean-up of NVRAM...
  • Page 126: Notices

    Notices Federal Communications Commission Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interference received including interference that may cause undesired operation.
  • Page 127: Reach

    If you require assistance please call ASUS Customer Service 1300 2787 88 or visit us at https://www.asus.com/support/.
  • Page 128: Asus Contact Information

    ASUS contact information ASUSTeK COMPUTER INC. Address 4F, No. 150, Li-Te Rd., Peitou, Taipei 112, Taiwan Telephone +886-2-2894-3447 +886-2-2890-7798 Web site https://www.asus.com Technical Support Telephone +86-21-38429911 +86-21-58668722 ext: 9101 Online Support https://www.asus.com/support/Product/ContactUs/Services/ questionform/?lang=en ASUSTeK COMPUTER INC. (Taiwan) Address 4F, No. 150, Li-Te Rd., Peitou, Taipei 112, Taiwan...
  • Page 129 +1-510-608-4555 Web site https://www.asus.com/us/ Technical Support Support fax +1-812-284-0883 General support +1-812-282-2787 Online support https://www.asus.com/support/Product/ContactUs/Services/ questionform/?lang=en-us ASUS COMPUTER GmbH (Germany and Austria) Address Harkort Str. 21-23, 40880 Ratingen, Germany +49-2102-959911 Web site https://www.asus.com/de/ Technical Support Telephone +49-1805-010923 Support Fax +49-2102-959911 Online support https://www.asus.com/support/Product/ContactUs/Services/...
  • Page 130 Web site https://www.asus.com/nl/ Technical Support Telephone +31-(0)591-5-70292 +31-(0)591-666853 E-mail advance.rma.eu@asus.com Online Support https://www.asus.com/support/Product/ContactUs/Services/ questionform/?lang=nl-nl ASUS Polska Sp. z o.o. (Poland) Address Ul. Postępu 6, 02-676 Warszawa, Poland Web site https://www.asus.com/pl/ Technical Support Telephone +48-225718033 Online Support https://www.asus.com/support/Product/ContactUs/Services/ questionform/?lang=pl-pl ASK-Service (Russia and CIS) Address г.Москва, ул.

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