Care And Maintenance; Troubleshooting - DELLA 050-HA-50099 User Manual

User Instruction

Care and Maintenance

Cleaning the unit:
Always turn off the and unplug the unit from power outlet before cleaning.
Allow the unit to cool down completely before performing any maintenance or cleaning.
Use a vacuum cleaner or duster to regularly remove any accumulated dust on the unit
Use a damp soft cloth to clean the surface and buff with a dry cloth.
Do not use abrasive cleansers, liquid sprays or any cleaner that could scratch the surface.

Troubleshooting

Problem
The unit does not turn on
Flame effect is on, but there is no flame effect
The heater does not blow warm air
The heater does not work
Error Code 88 shown on the indicator
Remote control does not work
Solution
Make sure the unit is plugged into a standard 120V
grounded power source. Press the power button on
the control panel.
Open the top and back panel to check if the flame
spindle has fallen off from the spindle motor.
Make sure the set temperature is higher than the
room temperature.
Turn all switches to OFF and unplug the unit for 5
minutes.
Plug the unit back to power and operate as normal.
Reset the unit by unplug the unit from power source
for 5 minutes and then plug it back.
Use it closer to the unit / change battery / remove
insulating plastic sheet.
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