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Alcatel ONYX

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Summary of Contents for Alcatel ONYX

  • Page 1 Alcatel ONYX ™...
  • Page 2 Cricket Wireless LLC. Other marks are the property of their respective owners. Alcatel is a trademark of Nokia used under license by TCL Communication LTD. VERSO is a trademark of TCL Communication LTD. © 2018 TCT Mobile Limited. All rights reserved.
  • Page 3: Table Of Contents

    Table of contents Getting started ......................5 Phone setup ........................5 Extending the battery life .................... 8 Powering your phone on/off ..................8 Getting around ......................11 Getting to know your phone ..................12 Key functions ....................... 14 Phone calls ......................25 Making calls ........................
  • Page 4 Changing message settings ..................38 Email ........................39 Setting up the first email account ................39 Checking your emails ....................39 Responding to an email .................... 40 Writing and sending an email ................... 41 Adding and editing email accounts ............... 41 Changing general email settings ................
  • Page 5 Connecting to another device via Wi-Fi Direct ............. 53 Sending data via Wi-Fi Direct ................... 53 Receiving data via Wi-Fi Direct ................54 Bluetooth .........................55 Turning Bluetooth on/off .................... 55 Changing the device name ..................55 Pairing with another Bluetooth device ..............56 Unpairing from a Bluetooth device ................
  • Page 6 Troubleshooting.......................80 For your safety ......................83 General safety ......................83 FCC RF Exposure Information (SAR) ................. 84 FCC compliance ......................85 Hearing Aid Compatibility (HAC) regulations for mobile phones ......87 CTIA ..........................89 Distraction ........................90 Product handling ......................90 Electrical safety ......................
  • Page 7: Getting Started

    Getting started Phone setup Installing the nano-SIM card You must insert your SIM card to make phone calls. You do not need to power off your phone before inserting or removing the SIM card since this phone supports hot swap. 1.
  • Page 8 2. Hold the nano-SIM card with the cut corner to the bottom right and insert into tray. If applicable, hold microSD card (not included) with ridge to the left and insert it into the tray. 3. Carefully close the SIM tray.
  • Page 9 Note: MicroSD card sold separately. WARNING: To avoid damage to the phone, only use a standard nano-SIM card provided by your service provider. Some applications may require a microSD card to work normally or to store data. Therefore, it is recommended that you keep a microSD card installed. Charging the battery Your phone’s battery should have enough power for the phone to power on, acquire a signal, and place several calls.
  • Page 10: Extending The Battery Life

    2. Plug the charger into a standard AC wall outlet. 3. When the battery is fully charged, unplug the charger and disconnect it from the phone. WARNING: Only use Alcatel-approved chargers and cables. The use of unapproved accessories could damage your phone. Extending the battery life Active applications, screen brightness levels, Bluetooth and Wi-Fi usage, and GPS functionality can drain your battery.
  • Page 11 Setting up your phone for the first time Follow the steps below to set up your phone for the first time or after a factory reset: 1. Tap the language field to select the language you want to use and then 2.
  • Page 12 Switching to Sleep Mode To save battery power, Sleep Mode suspends your phone in a low-power- consumption state while the display is off. Your phone also goes into Sleep Mode by itself when the display is automatically turned off after a certain period of time, which you can set by tapping Settings >...
  • Page 13: Getting Around

    Getting around Touch control Your phone’s touch screen allows you to control actions through a variety of touch gestures. • Tap: Tap the buttons, icons, or applications to select items or to open applications. • Press and hold: To open the available options for an item (such as a message or link in a web page), press and hold the item.
  • Page 14: Getting To Know Your Phone

    Getting to know your phone Headset port Speaker Sensor LED Indicator Camera Volume keys Power key Touch screen Recent apps key Back key Home key Microphone Speaker Charging Port...
  • Page 15 Camera Camera flash/Flashlight Fingerprint sensor Volume keys tray Power key...
  • Page 16: Key Functions

    Key functions Function Recent apps Touch to switch between individual app activities and documents. Home key From any application or screen, touch to return to the Home screen. Long press to activate Google Assistant. You can get help such as getting directions and restaurant information based on the content detected on the screen.
  • Page 17 Volume In call mode, these keys adjust the earpiece or headset Keys volume. In Music/Video/Streaming mode, adjusts the media volume. In general mode, these keys adjust the ringtone volume. Mutes the ringtone of an incoming call. In camera preview mode, press Volume up or down key to take a photo or press and hold to take burst shoot.
  • Page 18 Customize your Home screen by adding application shortcuts, widgets, folders, and using wallpapers. Status and notifications bar Voice search Shortcuts Favorite shortcuts Extended home screen In addition to the main home screen, your phone has extended home screens to provide more space for adding icons, widgets, and more. Simply swipe your finger to the left or right to access the extended home screen panels.
  • Page 19 2. Tap a wallpaper and tap Set wallpaper. You can also tap My photos to use photos as your wallpaper. Adding items to your home screen • To add an app to your home screen, press and hold the desired app, and drag it to the home screen.
  • Page 20 Viewing your apps Swipe up on the home screen to access all the applications on the phone. You can add apps to your home screen and uninstall or disable them. Uninstall or Disable an application 1. Swipe up on the home screen. 2.
  • Page 21 Status icons GPRS connected Alarm is set GPRS in use Bluetooth is on Connected to a Bluetooth EDGE connected device EDGE in use Speakerphone is on 4G connected Phone microphone is mute 4G in use No SIM card installed LTE connected Vibrate mode LTE in use Battery is very low...
  • Page 22 Notification icons New Gmail message Missed call New Email message Call forwarding is on New text or multimedia Connected to VPN message Problem with SMS or MMS Uploading data delivery Carrier data use threshold Download finished approaching or exceeded New voicemail Select input method An open Wi-Fi network is Upcoming event...
  • Page 23 Using the Notifications panel Touch and drag the Status bar down to open the Notifications panel. Drag down once again to enter the Quick settings panel. When there are notifications, you can touch them to access notifications directly. Notifications panel When there are notifications, touch and drag down the Status bar to open the Notifications panel to read more detailed information.
  • Page 24 Quick settings panel Touch and drag the Notifications panel down or touch to open the Quick settings panel. This will allow you to access to frequently used settings like Wi-Fi, screen brightness, airplane mode, and others. You can open this panel from anywhere on your device, including your lock screen.
  • Page 25 Protecting your phone with a screen lock, pin, pattern, or Fingerprint You can protect your phone by creating a screen lock. When enabled, you can swipe the screen, draw a pattern, enter a numeric PIN or password, or use fingerprint to unlock the phone. 1.
  • Page 26 Before turning on encryption, prepare as follows: • Set a lock screen PIN or password. • Charge the battery. • Keep the phone connected to the charger. • Schedule an hour or more for the encryption process: you must not interrupt it or you will lose some or all of your data.
  • Page 27: Phone Calls

    Phone calls Making calls Calling from the dialer 1. From the home screen, tap 2. Tap to open the dialer. 3. Enter the phone number with the on-screen keypad. Tap to delete incorrect digits.
  • Page 28 Note: As you enter digits, your phone searches for contacts that match. If you see the number you want to dial, touch it to place the call immediately without entering the rest of the number. 4. Tap to place the call. Tip: To make an international call, press and hold the 0 key to enter the plus (+) symbol.
  • Page 29: Receiving Calls

    Dial from text message If a text message contains a phone number that you want to call, you can make the call while viewing the text message. 1. From the home screen, tap 2. Tap the conversation, and then tap Receiving calls Answering a call When you receive a phone call, tap...
  • Page 30 Using options during a call During a call, you will see a number of on-screen options. Tap an option to select it. • Tap to turn the speaker on or off. • Tap to mute or unmute your microphone. • Tap to switch to the dialer.
  • Page 31 To respond to an incoming call while you’re on a call: to answer the call. This puts the first caller on hold and answers the second call. Tap to reject the second call. Note: Tap to reject the second call and select a preset text message to the caller.
  • Page 32: Adjusting Your Call Settings

    Adjusting your call settings From the home screen, tap > > Settings to configure the call options. PHONE SETTINGS Quick responses: Touch to edit quick responses which will be used when you reject a call with messages. Dial pad tones: Turn on the switch to enable playing tones when using the dial pad.
  • Page 33 Voicemail - Notifications Touch to select notification sound and so on. Advanced Settings - Service Touch to select the carrier. - Setup Touch to set voicemail number for listening to and managing your voicemail. Accessibility - Real Time Text Real Time Text (RTT) assists callers who are deaf, hard of hearing, have a speech disability, or need more than voice alone.
  • Page 34 CONTACTS SETTINGS Import/Export: Import or export contacts between phone, SIM card, microSD card and phone storage. Merge contacts: Select duplicate contacts to merge. Manage account: Manage the synchronization settings for different accounts. Display options - Sort by Set the contacts display by First name or Last name. - Name format Set the name format by First name first or Last name first.
  • Page 35: Contacts

    Contacts Add contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing. To see your contacts, swipe up on the home screen, tap Importing and exporting contacts Import/export contacts from/to your nano-SIM card, phone storage, Gmail account, or microSD card.
  • Page 36: Creating A Contact

    > 1. From the Contacts screen, tap the contact you want to share, tap Share. 2. This menu allows you to choose how you would like to share the contacts. Available options will depend on the applications and services installed. Creating a contact 1.
  • Page 37: Linking Contacts

    Linking contacts As your phone synchronizes with multiple online accounts, you may see duplicate entries for the same contact. You can merge all the separate information of a contact into one entry in the Contacts list. 1. Swipe up on the home screen, tap 2.
  • Page 38: Messaging

    Messaging Use Messaging to exchange text messages (SMS) and multimedia messages (MMS). Opening the messaging screen From the home screen, tap The Messaging screen opens, where you can create a new message, search for messages, or open an ongoing message thread. • Tap to write a new text or multimedia message.
  • Page 39: Replying To A Message

    5. Tap to send your message. Note: You can also include email addresses as recipients for multimedia messages. Replying to a message Messages you receive are added to existing threads of the same number. If the new message comes from a new number, a new thread is created. 1.
  • Page 40: Changing Message Settings

    Changing message settings The phone’s message settings are pre-configured for you to use immediately. > Settings from the Messaging screen. To change them, tap...
  • Page 41: Email

    Email Email. Receive and send emails Swipe up on the home screen, tap from your webmail or other accounts using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs. Setting up the first email account 1.
  • Page 42: Responding To An Email

    Responding to an email Reply to or forward a message that you recieve. You can also delete messages and manage them in other ways. Replying to or forwarding an email 1. Open the email you want to reply to or forward. 2.
  • Page 43: Writing And Sending An Email

    Writing and sending an email 1. Open your email Inbox and tap Note: If you have more than one email account added on the phone, tap the sender line to select the account you want to use for sending the message.
  • Page 44: Changing General Email Settings

    Editing an email account Change a number of settings for an account, including how often you check for email, how you’re notified of new emails, your email signature, and details about the servers the account uses to send and receive email. 1.
  • Page 45: Connecting To The Internet

    Connecting to the Internet Your phone’s impressive networking capabilities allow you to access the Internet or your corporate network with ease. You can use default connection settings to connect to the Web via your mobile network or Wi-Fi. The mobile data connection can be enabled/disabled manually. Swipe up on the home screen, tap Settings >...
  • Page 46: Connecting To A Wi-Fi Network

    1. Swipe up on the home screen, tap Settings > Network & internet > Wi-Fi. 2. Slide the Wi-Fi switch to the position to turn on Wi-Fi. Connecting to a Wi-Fi network 1. Swipe up on the home screen, tap Settings > Network & internet > Wi-Fi. The Wi-Fi access points, or “hotspots,”...
  • Page 47: Checking The Wi-Fi Network Status

    Checking the Wi-Fi network status Check the Wi-Fi network by looking at the icon in the status bar. Or tap the access point that the phone is currently connected to in the Wi-Fi screen. You can then check the network status from the pop-up window. Connecting to a WPS network Wi-Fi Protected Setup (WPS) is a feature that makes it easy to add your phone to the access points which supply WPS.
  • Page 48: Connecting To Virtual Private Networks

    Method two: PIN 1. Swipe up on the home screen, tap Settings > Network & internet > Wi-Fi. 2. Slide the Wi-Fi switch to the position. 3. Tap Wi-Fi preferences > Advanced > WPS Pin entry. 4. The WPS PIN displays on the screen. Enter the PIN into the access point’s setup page.
  • Page 49 Adding a VPN 1. Swipe up on the home screen, tap Settings > Network & internet > VPN. 2. Tap and fill in the information provided by your network administrator. Note: You need to set a lock screen pattern, PIN, or password before you can use credential storage.
  • Page 50: Browsing The Internet

    Browsing the Internet Use Chrome to view web pages and search for information. Opening a webpage or searching the web 1. Open the Chrome app. 2. Tap the address box at the top of the web page. If the address box isn’t visible, scroll to the top of the webpage.
  • Page 51: Using Multiple Browser Tabs

    Using multiple browser tabs Open several web pages at the same time (one page in each tab) and switch between them freely. Opening a new browser tab > . A new browser window opens and the homepage is loaded. Switching between tabs >...
  • Page 52: Downloading Files

    Downloading files 1. Long press an image or a link to a file or to another web page. 2. In the menu that opens, tap Download image or Download link. The downloaded files are saved to your phone or the microSD card. You can view or open the downloaded files by swiping up on the home screen >...
  • Page 53: Mobile Hotspot & Tethering

    Mobile Hotspot & Tethering Share your phone's mobile data connection with a single computer via a USB cable (USB tethering) or with up to eight devices at once by turning your phone into a portable Wi-Fi hotspot. Warning: The functions below may incur additional network charges from your network operator.
  • Page 54: To Rename Or Secure Your Portable Hotspot

    To rename or secure your portable hotspot When Mobile Hotspot is activated, you can change the name of your phone's Wi-Fi network (SSID) and secure its Wi-Fi network. • Tap Settings > Network & internet > Mobile Hotspot and Tethering > Mobile hotspot >...
  • Page 55: Using Wi-Fi Direct

    Using Wi-Fi Direct Wi-Fi Direct allows two devices to establish a direct, peer-to-peer Wi-Fi connection without requiring a wireless router. Connecting to another device via Wi-Fi Direct 1. Swipe up on the home screen, tap Settings > Network & internet > Wi-Fi. 2.
  • Page 56: Receiving Data Via Wi-Fi Direct

    Receiving data via Wi-Fi Direct When an attempt to transfer data via Wi-Fi Direct is received, you can see a notification in the status bar. Tap Accept to start receiving the data. Received files are stored automatically in a dedicated folder (WiFiShare, for instance) in the phone storage or microSD directory.
  • Page 57: Bluetooth

    Bluetooth Bluetooth is a short-range wireless communication technology. Phones or other devices with Bluetooth capabilities can exchange information wirelessly within a distance of about 32 feet (10 meters). The Bluetooth devices must be paired before the communication is performed. Turning Bluetooth on/off 1.
  • Page 58: Pairing With Another Bluetooth Device

    Pairing with another Bluetooth device 1. Swipe up on the home screen, tap Settings > Connected devices > Bluetooth. 2. Slide the Bluetooth switch to the position if Bluetooth is off. 3. Tap + Pair new device. 4. Tap a Bluetooth device you want to pair your phone with in the list, then tap PAIR to confirm in the dialog that pops up.
  • Page 59: Sending Data Via Bluetooth

    Sending data via Bluetooth 1. Open the appropriate application and select the file or item you want to share. 2. Select the option for sharing via Bluetooth. The method may vary by application and data type. 3. Tap a Bluetooth device the phone has paired with or wait for it to search for new devices and tap one of them.
  • Page 60: Entertainment

    Entertainment You can use your phone to take photos and record videos. Photos and videos are stored to the phone’s microSD card or the phone’s internal storage. You can copy them to your computer or access them in the Gallery. Capturing a photo 1.
  • Page 61 Number Function Tap to select a picture size. Tap to enable/disable HDR mode. Tap to select time lapse capture. Tap to turn camera flash on/off. Tap to open Gallery. Tap to take a photo. Tap to switch between front/back camera. Tip: You can pinch or spread on the screen to zoom in or zoom out.
  • Page 62: Adjusting Camera Settings

    Adjusting camera settings • VIDEO: Tap to start recording a video. • PHOTO: Enable Auto mode. Tap the MORE > icon to access Camera settings: Photo • Picture size: Set the phone size. Video • Video quality: Tap to choose video quality. • Video stabilization (EIS): Switch the toggle to enable the Electronic Image Stabilization (EIS) feature.
  • Page 63: Recording A Video

    • One hand mode: Switch the toggle to activate/deactivate the function of swiping from either left or right screen edge to awake one hand mode. • Reset settings: Tap and confirm to reset the camera settings. to switch to the front camera. 1.
  • Page 64 Google Play Music Tap a song in the music library to listen to it. The following playback screen appears.        ...
  • Page 65: Using Your Gallery

    Number Function Tap to enter Search Google Play Music. Tap to access the song list where you can change the play sequence.  T ap to access more options. Tap the thumbs up key to like a song. Tap to play the previous song. Tap to play or pause.
  • Page 66       Number Function Return to the album. Tap to delete. Add the photo to favorite. Edit the photo. Share the photo. Tap to access more options.
  • Page 67: Applications

    Applications Google Apps Enjoy these apps from Google. Note: Certain apps require a Google Account. Visit google.com to learn more. Chrome Use Google Chrome to browse the Internet and bring your open tabs, bookmarks and address bar data from your computer to your tablet. Visit google.com/chrome/browser/mobile to learn more.
  • Page 68 Maps Use Google Maps to find your current location, get directions, and other location-based information. Note: You must enable location services to use Maps. For more information, see Location Services. Visit google.com/maps to learn more. Photos This application automatically backs up your photos and videos to your Google+ account.
  • Page 69: Calculator

    YouTube View and upload YouTube videos right from your device. Visit youtube.com to learn more. Calculator Swipe up on the home screen, tap Calculator to use the phone’s convenient built-in calculator for some basic as well as advanced mathematical equations. Clock Swipe up on the home screen, tap Clock to use a series of timing tools.
  • Page 70: Downloads

    Using the Stopwatch and Timer in the Clock app to use the stopwatch or the timer. Stopwatch allows you to record lap times, while Timer allows you to set a time and count down to zero. Downloads The Downloads app keeps a record of the files you have downloaded using the apps such as Browser or Gmail.
  • Page 71: Phone Settings

    Phone settings Settings. The Settings app contains Swipe up on the home screen, tap most of the tools for customizing and configuring your phone. Network & internet Wi-Fi Turn Wi-Fi on or off and configure your Wi-Fi connections. When Wi-Fi is on, tap Wi-Fi preferences > Advanced > Wi-Fi Direct in the Wi-Fi menu to share data between two devices via Wi-Fi Direct.
  • Page 72: Connected Devices

    Mobile Hotspot& Tethering: Enable to share your phone's mobile data connection with a single computer via a USB cable (USB tethering) or with up to eight devices at once by turning your phone into a portable Wi-Fi hotspot. VPN: Set up and connect to virtual private networks. Airplane mode: Swipe the On/Off switch to turn airplane mode on or off.
  • Page 73 In the App permissions menu of an application, you can grant permissions for the app, such as allowing the app to access your Camera, Contacts, Location, etc. Battery Check how much power remains for the battery and what has been using the battery.
  • Page 74 Sound Use the Sound settings to configure many aspects of call and notification ringtones, music, and other audio settings. • Media volume: Slide to adjust the volume of music, video, games, etc. • Alarm volume: Slide to adjust the volume of your alarms. • Ring volume: Slide to adjust the volume of your ringtones.
  • Page 75: Security & Location

    Security & location Security status • Google Play Project: Check apps and your phone for harmful behaviour. • Find My Device: Touch the switch to enable to locate your phone. • Security update: Touch to check current system version and check for updating your system.
  • Page 76 Privacy • Location: Touch the switch to enable the use of information from Wi-Fi and cellular networks to determine your approximate location, for use in Google Maps, when you search, and so on. When you select this option, you’re asked whether you consent to share your location anonymously with Google’s location service.
  • Page 77 • Screen pinning: When this function is enabled, you can always keep a window in view by touching the Recent apps key and then the pin icon. In this case, the user cannot go to any other window or open any other app. To stop pinning a window in view, long press both the Back and Recent apps key together, then entering your screen unlock password or drawing your unlock pattern.
  • Page 78: System

    System Language & input • Language: Touch to select the language and the region you want. • Virtual keyboard - Gboard: The Google keyboard settings apply to the onscreen keyboard that is included with your phone. The correction and capitalization features affect only the English version of the keyboard.
  • Page 79 • Pointer speed: Touch to select how fast the pointer/mouse should scroll when you connect the phone to a trackpad or mouse accessory. • Text-to-speech settings - Preferred engine: Choose a preferred text-to-speech engine, Touch the settings icon to show more choices for each engine. - Language: This will show status of your default language.
  • Page 80 Backup Turn on the switch to back up your device’s settings and other application data to Google Servers, with your Google account. If you replace your device, the settings and data you’ve backed up are restored onto the new device for the first time you sign in with your Google account. If you mark this option, a wide variety of settings and data are backed up, including your Wi-Fi passwords, bookmarks, a list of the applications you’ve installed, the words you’ve added to the dictionary used by the onscreen keyboard,...
  • Page 81: Updating Software

    Updating software FOTA Update Settings. 1. Swipe up on the home screen, tap 2. Tap Cricket Software Update > Check for Updates, and the phone will search for the latest software. Your phone will automatically download the update package. You can choose to install or ignore the updates. Note: All personal information will be saved following the update process.
  • Page 82: Troubleshooting

    Troubleshooting If you encounter problems while using the phone, or if it performs abnormally, you can refer to the chart below. If your particular problem cannot be resolved using the information in the chart, contact the dealer where you purchased the phone. Problem Possible causes Possible solution...
  • Page 83 Problem Possible causes Possible solution Battery not The battery or battery charger is Contact the dealer. charging damaged. The phone’s temperature is below Adjust the environment to avoid 32°F or higher than 104°F. extremes of temperature. Poor contact between the battery Check all connectors to make and charger.
  • Page 84 Problem Possible causes Possible solution Unable to The nano-SIM card is invalid. Contact your service provider. connect to the You are not within the network’s Check the service area with your network service area. service provider. Poor signal. Move to an open space, or if you are inside a building, move closer to a window.
  • Page 85: For Your Safety

    For your safety General safety Don’t make or receive handheld calls while driving. And never text Don’t use at gas stations. while driving. Keep your phone at least half an Your phone may produce inch (15 mm) away from your ear a bright or flashing light.
  • Page 86: Fcc Rf Exposure Information (Sar)

    FCC RF Exposure Information (SAR) This phone is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the United States. During SAR testing, this device was set to transmit at its highest certified power level in all tested frequency bands and placed in positions that simulate RF exposure in usage against the head with no separation, and near the body with the separation of 15 mm.
  • Page 87: Fcc Compliance

    While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirements. SAR compliance for body-worn operation is based on a separation distance of 15 mm between the unit and the human body. Carry this device at least 15 mm away from your body to ensure RF exposure level compliant or lower to the reported level.
  • Page 88 This mobile phone has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 89: Hearing Aid Compatibility (Hac) Regulations For Mobile Phones

    Hearing Aid Compatibility (HAC) regulations for mobile phones In 2003, the FCC adopted rules to make digital wireless telephones compatible with hearing aids and cochlear implants. Although analog wireless phones do not usually cause interference with hearing aids or cochlear implants, digital wireless phones sometimes do because of electromagnetic energy emitted by the phone’s antenna, backlight, or other components.
  • Page 90 This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids.
  • Page 91: Ctia

    CTIA a) Do not disassemble or open crush, bend or deform, puncture or shred. b) Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard. c) Only use the battery for the system for which it is specified.
  • Page 92: Distraction

    Distraction Driving Full attention must be given to driving at all times in order to reduce the risk of an accident. Using a phone while driving (even with a hands-free kit) can cause distraction and lead to an accident. You must comply with local laws and regulations restricting the use of wireless devices while driving.
  • Page 93 • Do not drop, throw, or try to bend your phone or its accessories. • Do not use harsh chemicals, cleaning solvents, or aerosols to clean the device or its accessories. • Do not paint your phone or its accessories. • Do not attempt to disassemble your phone or its accessories.
  • Page 94 Antenna Do not touch the antenna unnecessarily. Normal use position When placing or receiving a phone call, hold your phone to your ear, with the bottom toward your mouth. Air bags Do not place a phone in the area over an air bag or in the air bag deployment area as an airbag inflates with great force and serious injury could result.
  • Page 95: Electrical Safety

    • Use the special features that are designed to minimize the times of pressing buttons, such as Message Templates and Predictive Text. • Take lots of breaks to stretch and relax. Emergency calls This phone, like any wireless phone, operates using radio signals, which cannot guarantee connection in all conditions.
  • Page 96: Interference

    Connection to a car Seek professional advice when connecting a phone interface to the vehicle electrical system. Faulty and damaged products Do not attempt to disassemble the phone or its accessories. Only qualified personnel can service or repair the phone or its accessories. If your phone (or its accessories) has been submerged in water, punctured, or subjected to a severe fall, do not use it until you have taken it to be checked at an authorized service center.
  • Page 97 Hearing aids People with hearing aids or other cochlear implants may experience interference noise when using wireless devices or when one is nearby. The level of interference will depend on the type of hearing device and the distance from the interference source, increasing the separation between them may reduce the interference.
  • Page 98: Explosive Environments

    Interference in cars Please note that because of possible interference to electronic equipment, some vehicle manufacturers forbid the use of mobile phones in their vehicles unless a hands-free kit with an external antenna is included in the installation. Explosive environments Gas stations and explosive atmospheres In locations with potentially explosive atmospheres, obey all posted signs to turn off wireless devices such as your phone or other radio equipment.
  • Page 99: Specifications

    Specifications Handset specifications are shown in the following table. Network frequency GSM: 850/900/1800/1900 UMTS: B/2/4/5 LTE: 2/4/5/12/14 (band12 by MFBI) Operating system Android O Display 5.5'' 2.5D 720x1440 resolution Processor MT6739ww Memory 2 GB RAM, up to 32 GB ROM microSD support up to max 32GB Wi-Fi 802.11b/g/n...
  • Page 100: 12 Month Limited Warranty

    12 month limited warranty TCL Communications Ltd. warrants to the original retail purchaser of this wireless device that should this product or part thereof during normal consumer usage and condition be proven to be defective in material or workmanship that results in product failure within the first twelve (12) months from the date of purchase as shown on your original sales receipt from an authorized sales agent.
  • Page 101 • Acts of god such as inclement weather, lightning, power surges, fire, humidity, infiltration of liquids or foods, chemical products, download of files, crash, high voltage, corrosion, oxidation; • Removal or altering of the wireless device’s event labels or serial numbers (IMEI);...
  • Page 102 How to obtain Hardware Service within the terms of this warranty: Create a user profile (alcatel.finetw.com) and then create an RMA for the defective device. Ship the device with a copy of the original proof of purchase (e.g.original copy of the dated bill of sale, invoice) with the owner's return address (No PO Boxes accepted), wireless carrier’s name, alternate daytime...
  • Page 103: Electronic Recycling

    Electronic Recycling For more information on Electronic Recycling, please: 1) Visit Alcatel Electronic Recycling Program website at https://us.alcatelmobile.com/electronic-recycling-program, or 2) Call Alcatel US Customer Support at 1-855-368-0829. Battery Recycling (USA & Canada) Alcatel partners with Call2Recycle to offer a safe and convenient battery ®...

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