An applications engineer will help you diagnose and resolve your
problem over the telephone. Please make sure that you have the following
information available before you call:
ERB-24
Board
Digital I/O Board
Computer
Operating system
Software package
(if applicable)
Compiler
(if applicable)
Serial #
Revision code
VAC line voltage
Type
Serial #
Base address
Interrupt selection
Manufacturer
CPU type
Clock speed (MHz)
Math coprocessor
Amount of RAM
Video system
BIOS type
DOS version
Windows version
Windows mode
Name
Version
Invoice/order #
Language
Manufacturer
Version
_____________________
_____________________
_____________________
_____________________
_____________________
_____________________
_____________________
_____________________
8088, 286, 386, 486,
Pentium, ____________
8 12 20 25 33 ____
Yes No
_____________________
CGA Hercules EGA VGA
_____________________
_____________________
3.0 3.1 _____________
Standard Enhanced
_____________________
_____________________
_____________________
_____________________
_____________________
_____________________
6-3