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16
ST3390N, ST3655N Installation Guide, Rev. A
During the DOS high-level format, the drive keeps retrying
hard errors and reporting the following message. "Attempt-
ing to recover allocation units. . ."
This is normal with DOS Version 4.0 or later.
DOS messages, "Disk Boot Failure," "Non-System Disk," or
"No ROM Basic - SYSTEM HALTED," appear.
Open the floppy door.
Check all cables.
Use the same version of DOS throughout your system.
Reinstall the DOS system files using the DOS SYS utility.
Make sure the primary partition is active in FDISK.
Check for viruses.
Technical support services
Always consult your system dealer first for technical support.
Dealers are generally more familiar with unique system configu-
rations.
Technical support is available for all Seagate products by calling
the SeaFAX , Seagate Technical Support FAX, SeaFONE ,
SeaBOARD and SeaTDD services.
SeaFAX. 408/438-2620
You can use a touch-tone telephone to access Seagate's
automated FAX system to receive technical support informa-
tion by return FAX. This service is available 24 hours daily.
Seagate Technical Support FAX. 408/438-8137
You can FAX questions or comments to technical support
specialists 24 hours daily. Responses are sent between
8:00
and 5:00
(Pacific time), Monday through Friday.
A.M.
P.M.
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