Warranty - Vornado VMH10 Owner's Manual

Personal heater

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WARRANTY

We expect this product to be perfect. If you're not satisfied

with this product, let us know.

Vornado Air LLC ("Vornado") warrants to the original consumer or purchaser this Vornado

Personal Heater ("Product") is free from defects in material or workmanship for a period of five

(5) years from the date of purchase. If any such defect is discovered within the warranty period,

Vornado, at its discretion, will repair or replace the Product at no cost.

For warranty or repair service:

Call 1-800-234-0604 or email help@vornado.com to obtain a Return Authorization ("RA") form.

Please have or include your Product's model number and serial number, as well as your name,

address, city, state, Zip code and phone number when contacting Vornado for warranty service.

After receiving the RA form, ship your Product to:

Vornado Air LLC Attn: Warranty & Repair 415 East 13th Street, Andover, KS 67002. For your

convenience, please have your model number and serial number when contacting Vornado

with service inquiries. To ensure proper handling, packages must be clearly marked with the RA

number. Packages not clearly marked with the RA number may be refused at the receiving dock.

Please allow 1–2 weeks for repair and return of your Product after the Product is received.

Repairs not covered by the warranty or outside the warranty period will require a fee to cover the

cost of materials, labor, handling and shipping.

This warranty does not apply to defects resulting from abuse of the Product, modification,

alteration, mishandling, improper maintenance, commercial use or repair or service of the Product

Designed, engineered and supported in USA.

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