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501 SE Columbia Shores Boulevard, Suite 500
Vancouver, Washington 98661 USA
+1 360 859 1780 / smartrg.com
/ Gateway User Manual
Model: SR506n
Release 1.0
December 2016

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Summary of Contents for SMART/RG SR506n

  • Page 1 501 SE Columbia Shores Boulevard, Suite 500 Vancouver, Washington 98661 USA +1 360 859 1780 / smartrg.com / Gateway User Manual Model: SR506n Release 1.0 December 2016...
  • Page 2: Table Of Contents

    Buttons Static DNS On/Off Button Reset Button UPnP WPS Button DNS Proxy WiFi Button Storage Service Installing your SR506n Gateway Storage Device Info Logging in to your Gateway's UI User Accounts Device Info Interface Grouping Summary IP Tunnel IPv6inIPv4 Statistics...
  • Page 3 Table of Contents Access Control Accounts Add an Account Modify or Delete an Account Default Passwords Services Passwords Access List Logout Timer Update Software Reboot Logging Out Q&A Appendix A: Advanced Features Connect-and-Surf (Automatic Broadband Con- nection Configuration) Activation (Automatic ACS Connection Con- figuration) TR-069 Remote Management: Automated Con- figuration Server Support...
  • Page 4: Introduction

    Introduction Disclaimer SmartRG does not assume any liability arising out of the application or use of any products, or software described herein. Neither does it convey any license under its patent rights nor patent rights of others. SmartRG further reserves the right to make changes to any products described herein without notice.
  • Page 5: Fcc Information

    Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your device. Do NOT store things on the device. Connect ONLY suitable accessories to the device. FCC Information Appendix C: FCC_Statements. SMARTRG INC. PROPRIETARY AND CONFIDENTIAL. ALL RIGHTS RESERVED. COPYRIGHT © 2016...
  • Page 6: Welcome

    Purpose & Scope The purpose and scope of this document is to provide SmartRG customers with installation, configuration and monitoring information for the SR506n CPE. Intended Audience This document is intended for Network Architects, NOC Administrators, Field Service Technicians, and other networking pro- fessionals responsible for deploying and managing broadband access networks.
  • Page 7: Getting Familiar With Your Gateway

    Getting Familiar with your Gateway This section contains descriptions of the SR506n gateway's lights, ports, and buttons. LED Status Indicators Your SmartRG gateway has several indicator lights (LEDs) on its exterior. The LED indicators are described below (from left to right).
  • Page 8: Connections

    Connections Below is an illustration of the connectors located on the back of the SR506n gateway. The buttons and ports located on the gateway are described below. Feature Description WiFi Button used for enabling or disabling the 5 GHz wireless function.
  • Page 9: Buttons

    Buttons On/Off Button The On/Off button is located on the back of the gateway and turns the gateway on and off. Reset Button The Reset button is a small hole in the gateway's enclosure with the actual button mounted behind the surface. This style of push- button prevents the gateway from being inadvertently reset during handling.
  • Page 10: Installing Your Sr506N Gateway

    Installing your SR506n Gateway 1. Plug the power adapter into the wall outlet and then connect the other end to the Power port of the gateway. 2. Connect the LAN port of the gateway to the network card of the PC using an Ethernet cable.
  • Page 11: Logging In To Your Gateway's Ui

    Logging in to your Gateway's UI To manually configure the SmartRG SR555acSR655ac gateway, access the gateway's embedded UI. 1. Open a Web browser on your computer. 2. Enter http://192.168.1.1 (the default IP address of the DSL gateway) in the address bar. The login page appears where you can access the gateway's GUI or view the system log.
  • Page 12: Device Info

    Device Info In this section, you can view information about your gateway's setup, status or nature of its connection with the provider and with LAN devices. You cannot interact with or change the settings in this section. Summary When you log into the gateway interface, the Device Info summary page appears.
  • Page 13: Wan

    On this page, you can view information about the connection between your ISP and your gateway. The WAN interface can be DSL or Ethernet and supports a number of Layer 2 and above configuration options (explained later in this document). SMARTRG INC.
  • Page 14 In the left navigation bar, click Device Info > WAN. The following page appears. The fields on this page are explained in the following table. Field Name Description Interface The connection interface (Layer 2 interface) through which the gateway handles the traffic. Description The service description such ipoe_0_0_1, showing the type of WAN and its ID.
  • Page 15: Statistics

    Statistics In this section, you can view network interface information for LAN, WAN Service, xTM and xDSL. All data is updated in 15-minute intervals. On this page, you can view the received and transmitted bytes, packets, errors and drops for each LAN interface configured on your gateway.
  • Page 16: Wan Service

    WAN Service On this page, you can view the received and transmitted bytes, packets, errors and drops for each WAN interface for your SmartRG Gateway. Data is provided for the total bytes, packets, errors and drops as well as bytes and packets for multicast transmissions, and packets for unicast and broadcast transmission.
  • Page 17: Xdsl

    The fields on this page are explained in the following table. Field Name Description Port Number Statistics for Port 1, or both ports if Bonded. In Octets Total quantity of received octets. Out Octets Total quantity of transmitted octets. In Packets Total quantity of received packets.
  • Page 18 1. In the left navigation bar, click Device Info > Statistics > xDSL. The Statistics - xDSL page appears. 2. To run an xDSL Bit Error Rate (BER) test which determines the quality of the xDSL connection: a. Scroll to the bottom of the page and click xDSL BER Test.
  • Page 19 Comparison errors are tabulated and displayed in the dialog box. 3. To reset the counters, click Reset Statistics at the bottom of the page. The fields on this page are explained in the following table. Field Name Description Mode xDSL mode that the modem has trained under, such as ADSL2+, G.DMT, etc. Connection type.
  • Page 20 Field Name Description Accounting for the loop characteristics at the instant of measurement [2] Physical Layer Retransmission feature status. Options are Inactive and Active . PhyR Status The status of video data retrieval from the buffer. Options are Inactive and Active . G.inp Status Rate (Kbps) The current net data rate of the xDSL link.
  • Page 21: References

    Field Name Description ( Visible only for gateways connected via DSL ) Total number of Reed-Solomon Codewords RS Codewords Uncorrected Uncorrected HEC Errors A count of ATM HEC errors detected. As per ITU-T G.992.1 and G.992.3, a1-byte HEC is gen- erated for each ATM cell header.
  • Page 22 The fields on this page are explained in the following table. Field Name Description IPv4 & IPv6 route fields Destination (Including IPv6 Destination IP addresses. Route) Gateway Gateway IP address. Subnet Mask Subnet mask for the gateway. Flag (Including IPv6 Route) Status of the flags.
  • Page 23: Arp

    Field Name Description Destination Destination IP addresses. Next Hop Next hop IP address. On this page, you can view the host IP addresses and their hardware (MAC) addresses for each LAN Client connected to the gateway via a LAN Ethernet port or wireless LAN. In the left navigation bar, click Device Info >...
  • Page 24: Dhcp

    DHCP The DHCP page displays a list of locally connected LAN hosts and their DHCP lease status, which are directly connected to the SmartRG Gateway via a LAN Ethernet port or Wireless LAN. In the left navigation bar, select Device Info >...
  • Page 25: Advanced Setup

    Advanced Setup In this section, you can configure network interfaces, security, quality of service settings, and many other settings for your gateway and network. Layer2 Interface In this section, you can configure interfaces for ATM and PTM interfaces. Generally you can accept the settings configured by default.
  • Page 26 2. Modify the settings as desired, using the information provided in the table below. 3. Click Apply/Save to commit your changes. The fields on this page are explained in the following table. Field Name Description Enter a Virtual Path Identifier. A VPI is an 8-bit identifier that uniquely identifies a network path for ATM cell packets to reach its destination.
  • Page 27 Field Name Description Path0 Fast: No error correction and can provide lower latency on error free lines. Latency Path1 Interleaved: Error checking that provides error free data which increases latency. Path0 and Path1: If you are not certain which method is best, you can select both. Select Link Type Select the linking protocol.
  • Page 28: Ptm Interface

    Field Name Description Minimum Cell Minimum allowable rate (cells per second) at which cells can be sent on a ATM network. The Rate default is -1 (no shaping). Scheduler for The algorithm used to schedule the queue behavior. VC scheduling is different than the default Queues of Equal queues.
  • Page 29 2. Modify the settings as desired. 3. Click Apply/Save to commit your changes. The fields on this page are explained in the following table. Field Name Description Weighted Round Robin Time slices are assigned to each process in equal portions and in circular order, hand- ling all processes without priority (also known as cyclic executive).
  • Page 30: Eth Interface

    Field Name Description Rate shaping). Default Queue Shaping The maximum rate at which traffic can pass through the queue. Options are 1600 or Burst Rate greater. ETH Interface On this page, you can configure an Ethernet interface for your gateway. Note: If a WAN port is already configured, you must remove it before you can define a new one.
  • Page 31: Wan Service

    WAN Service In this section, you can configure WAN services for: "PPP over Ethernet" "IP over Ethernet" Bridging Instructions are provided for each variation. PPP over Ethernet There are several parts to configuring a PPP over Ethernet WAN service. You will progress through several pages to complete the configuration.
  • Page 32 2. Select the Layer2 interface to use for the WAN service and click Next. The following page appears. 3. Select the PPP over Ethernet (PPPoE) WAN service type. 4. Modify the other settings as needed, using the information in the following table. Field Name Description Enter Service...
  • Page 33 Field Name Description Enter 802.1Q Options are 0 - 4094. The default is -1 (disabled). VLAN ID For tagged service, enter values in this field and the 802.1P Priority field. For untagged service, enter -1 (disabled) in this field and the 802.1P Priority field.
  • Page 34 6. Modify the fields as needed. The fields on this page are explained in the following table. Field Name Description PPP Username Enter the username required for authentication to the PPP server. PPP Password Enter the password required for authentication to the PPP server. ( Optional ) Enter a description for this service.
  • Page 35 Field Name Description Advanced DMZ Specify the IP address and mask to which PPPoE traffic is forwarded. Non DMZ IP If using the Advanced DMZ feature, you can enter a specific vendor ID that will be broadcast for Address the DHCP server to accept the device, e.g., 192.168.2.1. Non DMZ Net If using the Advanced DMZ feature, you can enter a secondary LAN IP address for the gateway.
  • Page 36 Field Name Description through NAT. Used for Voice over IP (VOIP) applications. Enable IGMP Click to enable Internet Group Membership Protocol (IGMP) multicast. Used by IPv4 hosts to Multicast Proxy report multicast group memberships to any neighboring multicast routers. Enable IGMP Select to enable this service to act as an IGMP multicast source.
  • Page 37 7. Click Next. The following page appears. 8. Select the interface used as a default gateway for the PPP service being created and click the arrows to move your selection from left to right or from right to left. SMARTRG INC. PROPRIETARY AND CONFIDENTIAL. ALL RIGHTS RESERVED. COPYRIGHT © 2016...
  • Page 38 9. Click Next. The following page appears where you will select DNS Server settings. 10. Select the DNS Server Interface from Available WAN interfaces and click the arrows to move your selection from left to right or from right to left. 11.
  • Page 39: Ip Over Ethernet

    12. Click Next. The summary page appears indicating that your PPPoE WAN setup is complete. 13. Review the summary and either click Apply/Save to commit your changes or click Back to step through the pages in reverse order to make any necessary alterations. IP over Ethernet There are several parts to configuring a IP over Ethernet WAN service.
  • Page 40 1. In the left navigation bar, click Advanced Setup > WAN Service and then click Add. The following page appears. 2. Select the Layer2 interface to use for the WAN service and click Next. The following page appears. SMARTRG INC. PROPRIETARY AND CONFIDENTIAL. ALL RIGHTS RESERVED. COPYRIGHT © 2016...
  • Page 41 3. Select the IP over Ethernet WAN service type. 4. Modify the fields as needed. The fields on this page are explained in the following table. Field Name Description Enter Service (Optional) Enter a name to describe this configuration. Description Enter 802.1P Pri- Options are 0 - 7.
  • Page 42 5. Click Next. The following page appears.  6. Enter the relevant WAN IP Settings, using the information provided in the following table. Field Name Description Obtain an IP address auto- Select when you want the ISP to automatically assign the WAN IP to the gateway. matically Option 60 Vendor ID (Optional) Broadcast a specific vendor ID for the DHCP server to accept the device.
  • Page 43 Field Name Description Option 61 DUID (Optional) DHCP Unique Identifier (DUID) is used by the client to get an IP address from the DHCP server. ( Optional ) Enter the user class ID that should be used to filter traffic. Option 77 User ID ( Optional ) Select whether to enable local devices to automatically receive DHCP Option 125...
  • Page 44 Field Name Description (IAPD) by MAC address. Use the following Static Select this option to manually declare the v6 Static IP information provided by your IPv6 address ISP. WAN IPv6 Address/Prefix If entering a static IP address, enter the IP address / prefix length. If you do not spe- Length cify a prefix length, the default of /64 is used.
  • Page 45 your Local Area Network (LAN). If you do not want to enable NAT (atypical) and wish the user of this gateway to access the Internet normally, you need to add a route on the uplink equipment. Failure to do so will cause access to the Internet to fail. The fields on this page are explained in the following table.
  • Page 46 10. Click Next. The following page appears. 11. Select the interface used as a default gateway for the PPP service being created and click the arrows to move your selection from left to right or from right to left. SMARTRG INC. PROPRIETARY AND CONFIDENTIAL. ALL RIGHTS RESERVED. COPYRIGHT © 2016...
  • Page 47 12. Click Next. The following page appears where you will select DNS Server settings. 13. Select the DNS Server Interface from available WAN interfaces and click the arrows to move your selection from left to right or from right to left. 14.
  • Page 48: Bridging

    16. Click Next. The summary page appears. 17. Review the summary and either click Apply/Save to commit your changes or click Back to step through the pages in reverse order to make any necessary alterations. Bridging Before you can configure a bridge WAN service, you must create the related ATM interface. SMARTRG INC.
  • Page 49 1. In the left navigation bar, click Advanced Setup > WAN Service and then click Add. The following page appears. SMARTRG INC. PROPRIETARY AND CONFIDENTIAL. ALL RIGHTS RESERVED. COPYRIGHT © 2016...
  • Page 50 2. Select an ATM interface for the WAN service and then click Next. The following page appears. 3. Select Bridging. The Multicast Source fields appear. 4. Modify the other fields as needed, using the information in the following table. Field Name Description Allow as IGMP Multicast Select to enable this service to act as an IGMP multicast source.
  • Page 51: Lan

    Field Name Description For tagged service, enter values in this field and the 802.1P Priority field. For untagged service, enter -1 (disabled) in this field and in the 802.1P Priority field. ( Optional ) Select the TPID for this VLAN. Options are 0x8100 , 0x88A8 , and 0x9100 . Select VLAN TPID 5.
  • Page 52 1. In the left navigation bar, click Advanced Setup > LAN. The following page appears. 2. Customize the fields as desired. 3. Click Apply/Save to commit your changes. The fields on this page are explained in the following table. SMARTRG INC. PROPRIETARY AND CONFIDENTIAL. ALL RIGHTS RESERVED. COPYRIGHT © 2016...
  • Page 53 Field Name Description GroupName Select an interface group from the list of available groups (defined on the Interface Group- ing page). IP Address Enter the LAN IP address by which LAN devices will connect to this gateway. Subnet Mask Enter the Subnet mask to be used by LAN devices connecting to this gateway. Enable IGMP Snooping Enables your gateway to listen to IGMP network traffic between hosts and routers.
  • Page 54 Field Name Description Automatically create For LAN hosts, IP addresses can be assigned manually or by using DHCP. Click OUI. static IP leases from Enter the OUI and click Apply/Save. Repeat these steps to create any additional entries the following OUIs that you need.
  • Page 55: Ipv6 Autoconfig

    IPv6 Autoconfig On this page, you can configure your gateway's IPv6 environment. 1. In the left navigation bar, click Advanced Setup > > IPv6 Autoconfig . The following page appears. 2. Modify the fields as needed, using the information in the table below. 3.
  • Page 56: Ethernet Config

    Field Name Description Stateless face. Enable DHCP Server - DHCPv6 server given by the LAN IPV6 network as configured with additional options. Zero compression is not Stateful supported. Make sure to enter zeros between the colons, that is, do not use shorthand notation (::2). Options are: Start interface ID: Enter the beginning IPv6 available addresses for DHCP to assign to LAN devices.
  • Page 57 1. In the left navigation bar, click Advanced Setup > Ethernet Config . The following page appears. 2. In the Configure column, select an option (Auto, 100 Full, 100 Half, 10 Full or 10 Half) for the Ethernet port on your gate- way.
  • Page 58: Nat

    In this section, you can configure the settings for Network Address Translation including setting up virtual servers, port triggering and DMZ host. There is seldom need to customize these settings as the default settings manage the related features sufficiently for most environments.
  • Page 59 2. To add a virtual server, click Add. The following page appears. 3. Customize the fields to create your port forwarding entry, using the information provided in the table below. 4. Click Apply/Save to commit your changes. The fields on this page are explained in the following table. Field Name Description Use Interface...
  • Page 60: Port Triggering

    Field Name Description Server IP Enter the IP address of the LAN client where the service is hosted. Address External Port Enter the first external port for this server. Start External Port Enter the last external port for this server. Protocol Select the protocol to be used with this range of ports.
  • Page 61 1. In the left navigation bar, click Advanced Setup > > Port Triggering and then click Add. The following page appears. 2. Customize the fields as needed for the firewall pinholes you wish to establish. A maximum 96 entries can be configured. 3.
  • Page 62: Dmz Host

    Field Name Description Trigger Port End Enter the end number of the range of available outgoing trigger ports. Options are: 1 - 65535. Trigger Protocol Select the protocol required by the application that will be using the ports in the specified range.
  • Page 63: Ip Filtering - Outgoing

    IP Filtering - Outgoing On this page, you can add an outgoing filter when refusal of data transmitted from the LAN to the WAN is desired. 1. In the left navigation bar, click Advanced Setup > Security > IP Filtering and then click Add.
  • Page 64: Ip Filtering - Incoming

    Field Name Description address [/prefix for the specified protocol(s). length] Note: This address can be a particular address or a block of IP addresses on a network subnet. This is done by appending the associated routing "/prefix" length decimal value (preceded with the slash) to the addresses.
  • Page 65 2. Fill in the fields, using the information in the table below. 3. Click Apply/Save to commit your changes. The fields on this page are explained in the following table. Field Name Description Filter Name Enter a descriptive name for this filter. Select the IP version for this filter.
  • Page 66: Mac Filtering

    MAC Filtering Your SmartRG gateway can block or forward packets based on the originating device. This MAC filtering feature is available only in Bridge mode. For other modes, similar functionality is available via IP Filtering. On this page, you can manage MAC filtering for your gateway. 1.
  • Page 67: Adding A Mac Filtering Rule

    Adding a MAC Filtering Rule You cannot edit rules but you can add new ones and then remove the obsolete ones. 1. On the MAC Filtering page, click Add. The following page appears. 2. Fill in the fields, using the information provided in the following table. 3.
  • Page 68: Time Restriction

    Time Restriction On this page, you can restrict Internet access to particular days and specific times for each device that accesses your gateway. 1. In the left navigation bar, click Advanced Setup > Parental Control and then click Add. The following page appears. 2.
  • Page 69: Url Filter

    Field Name Description Days of the week Select the days (Mon - Sun) for which the restrictions apply. Start Time Blocking / End Enter the range of time that the devices listed above are restricted from access to the Time Blocking Internet.
  • Page 70: Quality Of Service

    Quality Of Service Quality of Service (QoS) enables prioritization of Internet content to help ensure the best possible performance. This is particularly useful for streaming video and audio content with minimized potential for drop-outs. QoS becomes significant when the sum of all traffic (audio, vid"QoS Classification"data) exceeds the capacity of the line.
  • Page 71: Supported Dscp Values

    1. In the left navigation bar, click Advanced Setup > Quality Of Service > Config. The following page appears. 2. If the Enable QoS checkbox is not checked, click it to select it. Warning: If this option is already enabled and you clear the checkbox, QoS will be disabled for ALL interfaces. 3.
  • Page 72: Qos Queue Config

    AF13(001110) AF21(010010) AF43(100110) CS6(110000) AF12(001100) CS2(010000) AF42(100100) AF11(001010) AF33(011110) AF41(100010) QoS Queue Config On this page, you can configure a queue and add it to a Layer2 interface. 1. In the left navigation bar, click Advanced Setup > Quality Of Service >...
  • Page 73 Field Name Description Enable Select to enable or disable this queue configured on the selected interface. This option is enabled by default. Note: Only one queue can be defined for any one interface/precedence pair, resulting in a maximum of three queues per interface. Queue Priority settings Queue Pre- Select the priority value to be associated with the new queue.
  • Page 74: Wlan Queue

    Wlan Queue On this page, you can view the WLAN queues defined for your network. In the left navigation bar, click Advanced Setup > Quality Of Service > QoS Queue > Wlan Queue. The following page appears. QoS Classification On this page, you can create traffic class rules for classifying the ingress traffic into a priority queue. You can also mark the DSCP or Ethernet priority of the packet.
  • Page 75 2. Fill in the fields, using the information in the table below. 3. Click Apply/Save to commit your changes. The fields on this page are explained in the following table. Field Name Description Traffic Class Name Enter a descriptive name for this rule. This is a free-form text field. Rule Order Select whether this rule is processed last in the list of classification rules.
  • Page 76 Field Name Description default is Enable. Specify Classification Criteria section Select an interface for incoming data. Options are LAN , WAN , Local and any interface Ingress Interface already configured for your gateway. Ether Type Select the Ethernet interface type for this classification. Options are IP, ARP, IPV6, PPPoE_DISC, pPPoE_SES, 8865, 8866, and 8021Q.
  • Page 77 Field Name Description 802.1P priority This value is inserted into the Ethernet frame and used to differentiate traffic. Lower values assign higher priorities. Options are: 1 - 7. Set Rate Limit Enter the data traffic rate limit (in Kbps) applied for this classification. SMARTRG INC.
  • Page 78: Qos Port Shaping

    QoS Port Shaping QoS Port Shaping facilitates setting a fixed rate (Kbps) for each of the Ethernet ports. 1. In the left navigation bar, click Advanced Setup > Quality Of Service > QoS Port Shaping. The following page appears. 2. Fill in the fields, using the information in the table below. 3.
  • Page 79 Field Name Description bytes or greater. The default is 0 (no size limit). If you enter a value of -1 (disabled) in the Egress Shaping Rate field, the value in this field is ignored. Ingress Policing Rate Enter data rate for policing incoming packets in the defined queue. The default is -1 (no (Kbps) policing).
  • Page 80: Routing

    Routing In this section, you can configure default gateways, static routing, policy routing and RIP settings. Default Gateway On this page, you can configure the default gateway interface list to establish access priority, that is, interfaces are accessed in the order listed in the Selected Default Gateway Interfaces column.
  • Page 81: Policy Routing

    1. In the left navigation bar, click Advanced Setup > Routing > Static Route and then click Add. The following page appears. 2. Fill in the fields, using the information in the table below. 3. Click Apply/Save to commit your changes. The fields on this page are explained in the following table.
  • Page 82: Rip (Routing Information Protocol)

    1. In the left navigation bar, click Advanced Setup > Routing > Policy Routing and then click Add. The following page appears. 2. Fill in the fields, using the information in the table below. 3. Click Apply/Save to commit your changes. The fields on this page are explained in the following table.
  • Page 83: Dns

    1. In the left navigation bar, click Advanced Setup > Routing > RIP, and then click Add. The following page appears. 2. Fill in the fields, using the information in the table below. 3. Click Apply/Save to commit your changes. The fields on this page are explained in the following table.
  • Page 84: Dns Server

    DNS Server On this page, you can input the Domain Name Server (DNS) information supplied by your service provider. 1. In the left navigation bar, click Advanced Setup > DNS. The following page appears. 2. (Optional) Select DNS Server interfaces by moving them from left to right or right to left by clicking the arrows. The options for obtaining the DNS information from a WAN interface are selected by default.
  • Page 85: Dynamic Dns

    4. (Optional) In the WAN Interface selected field, select a different WAN interface. Obtain IPv6 DNS info from a WAN interface option is selected by default. 5. To use a static DNS IPv6 address, click Use the following Static IPv6 DNS address and enter the primary DNS IP address.
  • Page 86: Static Dns

    Field Name Description Username Enter the username for the dynamic DNS server . Password Enter the password for the dynamic DNS server. Static DNS The Static DNS service allows you to resolve DNS queries on the Broadband Router by adding a static host name to the IP Address mappings.
  • Page 87: Dsl

    On this page, you can configure settings for the DSL interface. Caution: Altering these settings unnecessarily can result in the gateway being unable to attain DSL synchronization. 1. In the left navigation bar, click Advanced Setup -> DSL. The following page appears. 2.
  • Page 88 The modulation settings are described in the table below. Modulation Data Transmission Rate Max Downstream Max Upstream (Mbps) (Mbps) G.Dmt ITU-T G.992.1 standard. G.lite ITU-T G.991.2 standard. T1.413 ANSI T1.413 Issue 2 standard. ADSL2 ITU-T G.992.3 standard. AnnexL Annex L of ITU-T G.992.3 standard which supports longer loops but with reduced transmission rates.
  • Page 89: Upnp

    Other Settings Field Name Description ADSL PTM Mode Enable: Enables Asymmetric Digital Subscriber Line in Packet Transfer Mode. Stinger® Mode Enable: Enables communication with Stinger type equipment. Inventory Man- Select whether to use the gateway serial number as the EOC serial number in your inventory man- agement agement database.
  • Page 90: Dns Proxy

    DNS Proxy On this page, you can configure the DNS proxy settings. A DNS proxy improves domain look-up performance for clients by creating a historical cache of look-ups. 1. In the left navigation bar, click Advanced Setup > Proxy. The following page appears. 2.
  • Page 91: User Accounts

    User Accounts On this page, you can manage user accounts for the storage devices. 1. In the left navigation menu, click Advanced Setup > Storage Service > User Accounts. The following page appears. SMARTRG INC. PROPRIETARY AND CONFIDENTIAL. ALL RIGHTS RESERVED. COPYRIGHT © 2016...
  • Page 92: Interface Grouping

    2. To add a new account: a. Click Add. the following page appears. b. Enter a user name and enter the password twice. Spaces are not allowed in the password. Note: The volumeName field is not currently used. c. Click Apply/Save to save your settings.
  • Page 93 2. To create a new interface group, enter a unique Group Name, then proceed with either step 3 (dynamic) or step 4 (static) below. 3. If this new grouped interface is to share the WAN interface, click Shared WAN Interface. Not selecting this option this will cause the WAN interface you select to be removed from any other interface groups.
  • Page 94: Ip Tunnel

    4. Map the ports for the WAN or LAN interface: a. Select an interface from the applicable Available Interface list. b. Add it to the Grouped Interface list by clicking the arrow to create the required mapping of the ports. Hold down the Shift key to select multiple interfaces.
  • Page 95: Ipv4Inipv6

    2. Enter a descriptive Tunnel Name. Skip the Mechanism field. Currently, only the 6RD mechanism is supported. 3. Select the interfaces associated with the tunnel you wish to establish. 4. Do one of the following: a. To configure the LAN interface settings manually, enter values located below the Manual button.
  • Page 96 On this page, you can enable and remove IPSec connections, or edit existing connections. 1. In the left navigation bar, click Advanced Setup > IP Sec and then click Add New Connection. The following page appears. 2. Complete the fields, using the information provided in the following table. 3.
  • Page 97 Field Name Description IPSec Connection Name Enter a descriptive name for this connection IP Version Select the IP version associated with your infrastructure. Options are IPv4 and IPv6. Tunnel Mode Select the encapsulation method to be used. Options are: AH: Use this mode to encapsulate a packet with AH and IP headers. For authentication, the entire packet is signed.
  • Page 98: Advanced Ike Settings

    Field Name Description promised if one of the long-term keys in the set is compromised. Enable: Prevents long-term key from being compromised. Disable: Permits long-term keys to be compromised. Advanced Settings when Manual is selected in the Key Exchange Method The following fields appear below field.
  • Page 99: Certificate

    Certificate In this section, you can configure certificates for the gateway. You can use Local and Trusted CA certificates on this gateway. Local Local certificates are used to identify the gateway to other users. On this page, you can create a new certificate request and have it signed by a certificate authority, or you can import an existing certificate.
  • Page 100 Field Name Description Organization Name A free form text field. Typically, this is the name of the company creating the request. Country/Region Select the country or region in which this certificate will be employed. 4. To import a certificate and the corresponding private key, on the Advanced Setup > Local Certificates page, click Import Cer- tificate.
  • Page 101: Trusted Ca

    7. Paste the Private Key information between the BEGIN markers. 8. Click Apply to implement this certificate. Trusted CA On this page you import and store up to four trusted certificates. Trusted Certificates are used to identity other gateways to your gateway as a trusted source.
  • Page 102: Multicast

    Multicast Multicast methodology is used for applications shipping information simultaneously to multiple destinations. The most common scen- ario is Internet television and other streaming media. In IP Multicast, the implementation occurs at the IP routing level, where routers create the most efficient distribution paths for packets sent to a destination. On this page, you can configure the multicast settings.
  • Page 103 1. In the left navigation bar, select Advanced Setup > Multicast. The following page appears. 2. Modify the settings as needed, using the information in the table below. The same fields are provided for both IGMP and MLD configuration. 3. To add addresses to the exception lists, in the Group Exception List tables, enter any additional address and mask inform- ation and then click Add.
  • Page 104 Note: For the IGMP list, the Group Address must be between 244.x.x.x and 239.x.x.x. For the MLD table, the Group Address must be a valid IPv6 address. 4. To remove addresses from the exception lists, click the checkbox in the Remove column next to the address(es) and then click...
  • Page 105 Field Name Description Groups Maximum Multicast Enter the maximum number of data sources allowed. Options are 1 - 24. The default is Data Sources (for IGMPv3) Maximum Multicast Enter the maximum number of multicast groups that can be joined on a port or group of Group Members ports.
  • Page 106: Wireless

    Wireless In this section, you can configure the wireless interface settings for your gateway, including basic and advanced settings, MAC fil- tering, and wireless bridging. Basic On this page, you can configure basic features of the WiFi LAN interface. You can enable or disable the WiFi LAN interface, hide the network from active scans, set the WiFi network name (also known as SSID) and restrict the channel set based on country require- ments.
  • Page 107 1. In the left navigation bar, click Wireless > Basic. The following page appears. 2. Modify the settings as desired, using the information provided in the table below. 3. (Optional) Define up to three virtual access points for guest use using the information from the Wireless - Guest/Virtual Access Points section of the table below.
  • Page 108 Field Name Description Enable Wireless Select to enable the gateway's WiFi radio. Enable WiFi Button Select to enable the gateway's WiFi button functionality. Enable Wireless Hot- Select whether to enable wireless Hotspot 2.0. (WPA2 is required.) Hotspot 2.0 enables a spot 2.0 mobile device to automatically discover Wi-Fi access points that have a roaming arrangement with the user's home network and then connect securely.
  • Page 109: Security

    Field Name Description Enable WMF Select to enable Wireless Multicast Forwarding (WMF). Enable HSPOT Select to enable Hotspot 2.0 access. Max Clients Enter the maximum number of clients that can connect to this access point. BSSID Displays the Basic Service Set Identifier or "N/A". Security On this page, you can configure network security settings of a wireless LAN interface, either by using the WiFi Protected Setup (WPS) method or by setting the network authentication mode.
  • Page 110 1. In the left navigation bar, click Wireless > Security. The following page appears. 2. Modify the settings as needed, using the information provided in the field description table below and in the sections that explain each authentication method. The fields in the WPS Setup section are described in the following table.
  • Page 111: Open And Shared Network Authentication

    Field Name Description Enable WPS Select to enable WiFi Protected Setup. Options are: Enabled and Disabled. The default is Dis- abled. Add Client (Available for WPA-PSK, WPA2-PSK and Open Network Authentication methods) Select the method for generating the WPS PIN. Options are: Enter STA PIN and Use AP PIN. If you select Enter STA PIN, type the PIN in the field below the radio button.
  • Page 112: 802.1X Network Authentication

    Modify the fields as needed and then click Apply/Save. The fields on this page are explained in the following table. Field Name Description WEP Encryption Select to enable Wired Equivalent Privacy (WEP) mode. Options are Enabled and Disabled. The default is Disabled for Open authentication and Enabled for Shared authentication. Encryption Strength (Appears when WEP Encryption is set to Enabled) Select the length of the encryption...
  • Page 113 Modify the fields as needed, using the information provided in the table below, and then click Apply/Save. The fields on this page are explained in the following table. Field Name Description RADIUS Server IP Enter the IP address of the RADIUS (Remote Authentication Dial In User Service) server asso- address ciated with your network.
  • Page 114: Wpa2 And Mixed Wpa2/Wpa Network Authentication

    Field Name Description Current Network (Appears when WEP Encryption is set to Enabled) Select which of the four keys is presently in effect. Network Key 1-4 (Appear when WEP Encryption is set to Enabled) Enter up to four encryption keys using the on-screen instructions to achieve the desired security strength.
  • Page 115: Wpa2-Psk And Mixed Wpa2/Wpa-Psk Network Authentication

    Field Name Description Network Re-Auth Inter- Enter the interval at which the client must re-authenticate with the gateway. The default is 36000 seconds (10 hours). WPA Group Rekey Inter- The frequency at which the gateway automatically updates the group key and sends it to connected LAN client devices.
  • Page 116 Modify the fields as needed and then click Apply/Save. The fields on this page are explained in the following table. Field Name Description Protected Management Select whether management frames are protected. Options are Disabled , Capable , and Required . The default is Disabled . Frames WPA passphrase Enter the security password to be used by this security configuration.
  • Page 117: Mac Filter

    MAC Filter On this page, you can configure whether wireless clients are allowed to access the wireless network of the wireless gateway. 1. In the left navigation bar, click Wireless > Filter. The following page appears. 2. In the Select SSID field, select the access point that you want to configure.
  • Page 118: Wireless Bridge

    b. Enter the MAC address of the wireless client. c. Click Apply/Save to save the address to the list. 5. To remove a MAC address from the list, click the Remove check box next to it and then click the Remove button.
  • Page 119: Advanced

    Advanced On this page, you can configure the advanced features of the wireless LAN interface. You can select a particular channel on which to operate, force the transmission rate to a desired speed, set the fragmentation threshold, the RTS threshold, the wakeup interval for clients in power-save mode, and more.
  • Page 120 1. In the left navigation bar, click Wireless > Advanced. The following page appears. 2. Modify the fields as needed, using the information in the field description table. 3. Click Apply/Save to commit your changes. SMARTRG INC. PROPRIETARY AND CONFIDENTIAL. ALL RIGHTS RESERVED. COPYRIGHT © 2016...
  • Page 121 The fields on this page are explained in the following table. Field Name Description Band The only option for this field is 2.4GHz. Channel Select the WiFi channel you want to use. This gateway supports auto-channeling. The default is Auto. The current channel number displays to the right of the field. All devices in your wireless network must use the same channel in order to work cor- rectly.
  • Page 122 Field Name Description Enable: The gateway automatically reverts to 20 MHz channel bandwidth when another WiFi network within 2 channels of its own channel is detected or when a client device with its 40 MHz Intolerant bit set is detected. This is the default. Disable: The gateway advertises and operates in 40 MHz mode regardless of what other networks are configured nearby.
  • Page 123 Field Name Description DTIM Interval Enter the Delivery Traffic Indication Message (DTIM or Beacon rate) countdown variable used to indicate when the next window is available to client devices for listening to buf- fered broadcast and multicast messages. Options are 1 - 255. The default is 1. Beacon Interval A beacon is a packet of information that is sent from a connected device to all other devices where it announces its availability and readiness.
  • Page 124: Station Info

    Field Name Description Enable Traffic Scheduler Select whether to enable scheduling of traffic to improve efficienty and increase usable bandwidth for some types of packets by delaying other types. Options are Disable and Enable . The default is Disable . Airtime Fairness Select how the gateway will manage the receiving signal with other devices.
  • Page 125: Diagnostics

    Diagnostics in this section, you can run line performance tests. Three legs of the data path are included in the available tests: LAN connectivity, DSL connectivity and Internet connectivity tests. You can also ping a host or trace a connection. Diagnostics On this page, you can view information about your DSL connections.
  • Page 126: Ping Host

    2. To refresh the displayed data, click Test at the bottom of the page. The normal test method is initiated, utilizing OAM F5 loopback cells. The table is updated with fresh diagnostic information about connection integrity. To learn more about what is being tested and what actions to take in the event that a particular test should fail, click the Help link at the far right of each line item.
  • Page 127: Trace Route To Host

    Trace Route to Host On this page, you can use the Trace Route utility to trace a connection. 1. In the left navigation menu, click Diagnostics Tools > Trace Route to Host. The following page appears. 2. Enter the host name or IP address that you want to trace. 3.
  • Page 128: Settings

    Settings In this section, you can back up the current settings, restore saved settings, or reset the gateway to default settings. Backup You can back up the current settings for your gateway to a file stored on your computer. 1. In the left navigation bar, click Management. The following page appears. 2.
  • Page 129: Restore Default

    1. In the left navigation bar, click Management > Settings > Update. The following page appears. 2. Click the Browse button for the type of setting you wish to restore. 3. Locate the desired .conf file on your local system and click Open. 4.
  • Page 130: System Log

    System Log On this page you can view and configure the system log generated for your gateway. 1. In the left navigation bar, click Management > System Log. The following page appears. 2. To view the contents of the system log, click View System Log.
  • Page 131: Security Log

    4. To modify the system log settings: a. Click Configure System Log. The System Log - Configuration page appears. b. Modify the settings as needed, using the information provided in the following table. Action Description Select to turn logging off or on. The default is Disable. Logging Level Select Error unless actively troubleshooting a situation with a subscriber for which increased log detail is required.
  • Page 132: Snmp Agent

    Password change success/failure Authorized login success/failure Authorized user logged out Security lockout added/removed Authorized/unauthorized resource access Software update 1. In the left navigation bar, click Management > Security Log. The following page appears. 2. Do any of the following: To view the log, click View. To purge the log entries and start fresh, click Reset.
  • Page 133: Management Server

    1. In the left navigation bar, click Management > SNMP Agent. The following page appears. 2. Modify the fields as needed. 3. Click Save/Apply to commit your changes. The fields on this page are explained in the following table. Field Name Description Read Community The options are public and private.
  • Page 134 TR-069 The TR-069 client screen contains default connection parameters and generally only needs to be enabled, pointed to the ACS URL, and any required ACS Username and ACS Password entered. This manual does not cover the setup of your ACS. If you need to modify the default settings, consult the materials provided by your ACS vendor to determine the appropriate parameters and server set- tings.
  • Page 135 2. Complete the necessary fields per the instructions from your ACS platform vendor. The fields on this page are explained in the following table. Field Name Description Inform Select whether to disable this function. Inform Interval Enter the frequency (in seconds) at which the CPE (gateway) checks in with the ACS to sync and exchange data.
  • Page 136: Stun Config

    4. To force the gateway to attempt to sync with the ACS, click the GetRPCMethods button. This will assist you in verifying the TR-069 parameters entered above. 5. Click Apply/Save to commit your changes. STUN Config STUN stands for “Simple Traversal of UDP through NATs”. STUN enables a device to find out its public IP address and the type of NAT service it is sitting behind.
  • Page 137: Internet Time

    Field Name Description STUN Server Address The physical STUN server’s assigned network address. An invalid address will produce an immediate on-page error message from the gateway. You can enter a maximum of 256 characters An ACS server may also have STUN functionality running on the same physical box. Con- sult your ACS vendor for implementation options and also TR-069 protocol doc- umentation, if necessary.
  • Page 138: Access Control

    1. In the left navigation bar, click Management > Internet Time. The following page appears. 2. Click Automatically synchronize with Internet time servers. Additional fields appears. 3. Select the desired time servers. 4. Select the Time zone offset. 5. Click Apply/Save to save and apply your settings.
  • Page 139 1. In the left navigation bar, click Management > Access Control > Accounts. The following page appears. SMARTRG INC. PROPRIETARY AND CONFIDENTIAL. ALL RIGHTS RESERVED. COPYRIGHT © 2016...
  • Page 140: Modify Or Delete An Account

    2. To set up a new user, click Create Account. The following page appears. 3. Enter a Username Password for the new account. 4. Select the features that you want this user to access. If you select a category, the subordinate boxes are also selected. For example, if you select Support Tools,...
  • Page 141: Default Passwords

    Note: You can NOT delete the default user accounts (Admin, Support, MFG, or User) but you can disable all but the Admin accounts. The default passwords for the default user accounts are listed in the "Default Passwords" section of this topic. 1.
  • Page 142 1. In the left navigation bar, click Management > Access Control > Services. The following page appears. 2. Modify settings as needed, using the information in the following table. 3. Click Save/Apply to commit your settings. The fields on this page are explained in the following table. Field Name Description Services...
  • Page 143: Passwords

    Field Name Description Except where noted below, the service ports are the default ports for the WAN. Service port options FTP service access. HTTP HTTP Service access. (This is in association with the specified port.) The default port is 80. ICMP ICMP service access.
  • Page 144: Access List

    1. In the left navigation bar, click Management > Access Control > Passwords. The following page appears. 2. In the New Password Confirm Password fields, enter the new password. 3. Click Apply/Save to implement the change. Access List On this page, you can create and manage access control lists to control inbound access to specific IP addresses. 1.
  • Page 145: Logout Timer

    2. To add an address: a. Click Add. The following page appears. b. Enter the address for which you want to restrict access. c. Click Apply/Save. You are returned to the Management Access Lists page. d. To add up to 9 more addresses, repeat steps 2a - 2c. 3.
  • Page 146: Update Software

    1. In the left navigation bar, click Management > Access Control > Logout Timer. The following page appears. 2. In the Logout Timer Period field, type the number of minutes after which a session will be ended. Options are 0 - 60 minutes.
  • Page 147: Reboot

    Reboot Occasionally, troubleshooting measures may require that the gateway be rebooted. On this page, you can reboot your gateway. 1. In the left navigation bar, select Management > Reboot. The following page appears. 2. Click Reboot. Your gateway is rebooted and you must log in again if you want to make further changes. SMARTRG INC.
  • Page 148: Logging Out

    Logging Out 1. To log out of your gateway, click Logout in the left navigation menu. The logout page appears. 2. Click the Logout button. A success message appears. SMARTRG INC. PROPRIETARY AND CONFIDENTIAL. ALL RIGHTS RESERVED. COPYRIGHT © 2016...
  • Page 149: Q&A

    Q&A Q: Why are all the indicators off? A: Check the following: The connection between the power adapter and the power socket. The status of the power switch. Q: Why is the LAN indicator off? A: Check the following: The connection between the ADSL gateway and your computer, hub, or switch. The running status of your PC, hub, or switch.
  • Page 150: Appendix A: Advanced Features

    Appendix A: Advanced Features This appendix outlines the advanced feature set for SmartRG brand home gateway products. Connect-and-Surf (Automatic Broadband Connection Con- figuration) Connect-and-Surf automatically establishes a WAN connection for default-configured gateways, obviating the need for manual or cus- tom configurations. The active physical layer is detected (ADSL, VDSL or GigE) and layer 3 connectivity is established using PPP authentication or DHCP.
  • Page 151 SmartRG works closely with TR-069 automated configuration server (ACS) solutions providers to ensure "plug-n-play" interoperability. See the following table for examples. Device Manager by SmartRG Device Manager Device Manager is a robust TR-069 ACS management platform which utilizes a secure cloud-based deployment by SmartRG designed to be repeatable and portable.
  • Page 152: Appendix B: Gateway Feature Comparison

    ü VDSL2, GigE 1 GE + Coax ü ü ü ü ü SR510n Tri-mode: ADSL2+, 4 FE + 802.11n VDSL2, GigE 1 GE SR506n ADSL2+, Ethernet 4 FE 802.11n ü ü ü ü ü ü ü ü ü ü SR505n...
  • Page 153 Model Broadband Con- Managed Managed Wi-Fi Wi-Fi Signal IPv6 IPTV nection ports Device Dis- Firewall Monitor Ready covery ü ü SR100 ADSL2+ 4 FE ü ü SR10 ADSL2+ 1 FE SMARTRG INC. PROPRIETARY AND CONFIDENTIAL. ALL RIGHTS RESERVED. COPYRIGHT © 2016...
  • Page 154: Appendix C: Fcc Statements

    Appendix C: FCC Statements This appendix includes the FCC statements that apply to the products described in this User Manual. FCC - Part 68 This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom case of this equip- ment is a label that contains, among other information, a product identifier in the format US: VW7DL01ASR506N, and REN: NAN for this equipment.
  • Page 155: Fcc Statement

    This product meets the applicable Industry Canada technical specifications. / Le présent matériel est conforme aux specifications techniques applicables d’Industrie Canada The Ringer Equivalence Number (REN) is an indication of the maximum number of devices allowed to be connected to a telephone interface.
  • Page 156: 5Ghz

    Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. The device meets the exemption from the routine evaluation limits in section 2.5 of RSS 102 and compliance with RSS-102 RF expos- ure, users can obtain Canadian information on RF exposure and compliance.
  • Page 157: Revision History

    Revision History REVISION DATE CHANGES December 2016 Initial release of document. SMARTRG INC. PROPRIETARY AND CONFIDENTIAL. ALL RIGHTS RESERVED. COPYRIGHT © 2016...

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