Troubleshooting - SBC -6020 User Manual

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Problem
If the phone does not work,
check all of the following:
If you hear static on the line:
If you cannot hear the phone
ringing when a call comes in:

Troubleshooting

Solution
• Make sure the batteries are installed properly in
the handset and that the battery plug is firmly
clicked into place
• Make sure the AC adapter is plugged into the
wall and that the outlet is not controlled by a wall
switch
• Make sure the telephone line cord is plugged into
the phone and into the wall jack
• Make sure your battery is charged
• Move closer to the base
• Move away from metal objects or electrical items
that may cause interference
• Check that the ringer is turned on
• Move closer to the base
• Phone may not be properly registered to the base.
To re-register, see "Register to base" on page 17.