Cisco 78 series Quick Reference Manual

Cisco 78XX IP Phone

Phone Overview

1. Handset 10. Headset button
2.Programmable buttons 11. Mute button
3. Phone screen 12. Keypad
4. Softkey buttons 13. Volume button
5. Navigation & Select button 14. Contacts (Directories)
6. Hold and resume button 15. Applications button (Settings)
7. Conference button 16. Messages button (Voice mail)
8. Transfer button 17. Handset
9. Speakerphone button

Place a Call

NOTE: Dial 8, then the number to place a call off campus.
For long distance, dial 8, then 1 followed by the area code
and number.

Lift the handset and dial the number.

Dial the number and then lift the handset.

Press a speed dial button and then lift the handset.

If you have selected a number from a directory, press
the Dial soft key, and then lift the handset.

Answer a Call


Lift handset.

If you are using a headset, press the Headset
button.

To use the speakerphone, press the Speaker
button.

End a Call


Hang up.

If you are using a headset, press the Headset
button or the EndCall soft key.

To end a speakerphone call, press the Speaker
button or the EndCall soft key.

Redial a Number


Lift handset, press the Redial soft key.

To use the speakerphone, press the speaker-
phone button, then the Redial soft key.
Hold/Resume a Call
Hold

While on an active call, press the Hold
button.
Resume

While on hold, press the Resume button.

To retrieve a call on multiple lines, press the line
button of the line you want to pick up.
Quick Reference Guide

Transfer a Call


While on a call, press the Transfer

Dial the "transfer to" number. You may choose to
wait for user to answer and then announce caller, or
you may continue on immediately.

Press the Transfer button again to transfer the call
or press the End soft key to end the call. Press the
Resume button to reconnect to the first caller.
Send to Voice Mail

While receiving a call, press the Divert soft key to
send the call to voice mail.
Start a Conference Call
1. During a call, press the Conference
to open a new line and put the first caller on hold.
2. Dial the number of the next person.
3. When the call connects, press the Conference
button again to add the new party to the existing
call. Limit: 8 (including yourself)
Forward Your Phone
1. Press the FwdAll soft key on your phone.
2. Enter in the number you wish to forward to. If the
call is outside of campus, dial 9 followed by the
number.
. Display will show FWD symbol
1. To remove call forwarding, click the RemoveFWD
soft key on your phone.
The "Forwarded to" message should no longer dis-
play on your phone.
button
button
to XXXX