Troubleshooting - NORPOLE NPDH50 User Manual

TROUBLESHOOTING

Please check the following before calling for service.
Problem
Unit does not start.
Dehumidifier is not drying the air well.
Making a loud noise when running
Frost appears on the coils.
Water on the floor
Troubleshooting
Make sure plug is completely pushed into outlet. Check the main fuse/
circuit breaker.
Dehumidifier has reached its pre-set level or bucket is full.
Water bucket is not in proper position.
Unit has not had enough time to operate
Make sure there is nothing blocking or obstructing the unit.
Humidity level setting is too low.
Make sure all windows and doors are closed, and that no air is coming in
from outside.
Room temperature is too low, below 41°F (5°C).
Make sure nothing in the area is giving off water vapor.
Make sure the air filter is not clogged.
Make sure unit is level and on a solid, stable floor.
This is normal
Hose to connector or hose connection to adaptor may be loose.
Drain hose outlet cover removed.
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