ZyXEL Communications Multy Plus User Manual
ZyXEL Communications Multy Plus User Manual

ZyXEL Communications Multy Plus User Manual

Ac3000 tri-band wi-fi system
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User's Guide
Multy Plus
AC3000 Tri-Band WiFi System
Model: WSQ60
Default Login Details
Zyxel App
Web Configurator
Login
Copyright © 2018 Zyxel Communications Corporation
Multy
http://Zyxelwifi.com or
http://Zyxelwifi.net
Version 1.0.0 Edition 1, 08/2018

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Summary of Contents for ZyXEL Communications Multy Plus

  • Page 1 User’s Guide Multy Plus AC3000 Tri-Band WiFi System Model: WSQ60 Default Login Details Version 1.0.0 Edition 1, 08/2018 Zyxel App Multy Web Configurator http://Zyxelwifi.com or Login http://Zyxelwifi.net Copyright © 2018 Zyxel Communications Corporation...
  • Page 2 Related Documentation • Quick Start Guide The Quick Start Guide shows how to connect and install the Multy Device. • More Information Go to support.zyxel.com to find other information on the Multy Device Multy Plus WiFi System User’s Guide...
  • Page 3: Content Overview

    Get to Know Your Multy Plus WiFi System ..................... 6 Web Configurator ..........................10 Set up Your Multy Plus WiFi System Using Web Configurator ............11 Multy App ............................40 Set up Your Multy Plus WiFi System Using Multy App ................ 41...
  • Page 4: Table Of Contents

    Chapter 1 Get to Know Your Multy Plus WiFi System ..................6 1.1 Overview ............................6 1.2 Way to Manage the Multy Plus WiFi System .................. 6 1.3 Getting Started ..........................7 1.4 Hardware Connections ........................7 1.5 Reset Button ............................8 1.5.1 Use the RESET Button .......................
  • Page 5 3.13 Remove a Multy Device ......................67 3.14 Install a Second Multy Plus WiFi System ..................68 3.15 Change the Name or Picture of a Multy Plus WiFi System ............71 3.16 Remove a Multy Plus WiFi System ....................73 3.17 Enable or Add Port Forwarding Rules ..................
  • Page 6: Get To Know Your Multy Plus Wifi System

    Zyxel Multy Plus WiFi System allows you to quickly set up and monitor your WiFi network using the Multy app. You can install two or more Multy Devices in a Multy Plus WiFi System to extend the range of your existing wired network without additional wiring, providing easy network access to mobile users.
  • Page 7: Getting Started

    WiFi range by wirelessly connecting to the first Multy Device. Connect the primary Multy Device (see Section 1.4 on page 7 or Quick Start Guide). Use the Multy’s Web Configurator to set up the Multy Device and manage your Multy Plus WiFi System (see Chapter 2 on page 11).
  • Page 8: Reset Button

    Chapter 1 Get to Know Your Multy Plus WiFi System If you are installing the first Multy Device, connect the Internet port of the Multy Device to a LAN port of a broadband modem or router that is connected to the Internet.
  • Page 9 Chapter 1 Get to Know Your Multy Plus WiFi System Figure 1 Multy Device LED The following are the LED descriptions for your Multy Device. Table 1 Multy Device LED Behavior COLOR STATUS DESCRIPTION The Multy Device is not receiving power.
  • Page 10: Part I: Web Configurator

    Web Configurator...
  • Page 11: Set Up Your Multy Plus Wifi System Using Web Configurator

    Configurator 2.1 Introduction The web configurator is an HTML-based management interface that allows easy device setup and management via Internet browser. Zyxel Multy Plus web configurator helps you install Multy Devices and manage the Multy Plus WiFi System directly. Compatibility •...
  • Page 12: Use The Multy Plus Web Configurator

    With a myZyxelCloud account, all your configurations will be stored in the myZyxelCloud server. You then can log in and use web configurator to manage your Multy Plus WiFi System. Moreover, the Multy Devices can work with Amazon Alexa after the myZyxelCloud account is linked to Alexa (Section 3.22 on...
  • Page 13 Chapter 2 Set up Your Multy Plus WiFi System Using Web Configurator Enter your myZyxelCloud account Email and Password, and click SIGN IN. Alternatively, you can log out If you don’t have any Internet Access you will be redirected to the Multy Device Wizard to add your first Multy.
  • Page 14: Add And Install Your First Multy Device

    2.3 Add and Install Your First Multy Device You need to install at least one Multy Device before you can manage the Multy Plus WiFi System. If your modem or router has DHCP enabled, the Multy Device attempts to connect automatically to the Internet.
  • Page 15 Select the location/name where you want to place your Multy Device, click Next and follow the on- screen instructions. Enter the WiFi Name and password for your Multy Plus WiFi System WiFi network. Select Single WiFi Name for both 2.4G and 5G WiFi networks to have the same WiFi settings. Otherwise, assign different names to both networks, but they will share the same WiFi Password.
  • Page 16 Chapter 2 Set up Your Multy Plus WiFi System Using Web Configurator Once your WiFi network is created click Start. The Multy Device automatically checks and updates with the latest firmware available. Multy Plus WiFi System User’s Guide...
  • Page 17 Chapter 2 Set up Your Multy Plus WiFi System Using Web Configurator Click Next to be redirected to the myZyxelCloud website. Sign up or log in with your myZyxelCloud account, so you can complete the Multy Device installation, and access its web configurator.
  • Page 18 The Multy Plus WiFi System Overview screen displays allowing you to monitor your Multy Devices and Multy Plus WiFi System. It shows if the Multy Devices in this Multy Plus WiFi System are online, and how many wireless clients are currently connected to each Multy Devices, as well as their upstream/ downstream data rates.
  • Page 19: Run A Speed Test

    ), and click Diagnose to open the Advanced Speed Test screen. Use this screen to view all the available connections in your Multy Plus WiFi System. Click TEST ALL to perform a speed test. This shows data rates for both upstream and downstream traffic.
  • Page 20: Configure The Multy Device's Wifi Networks

    Click the Result History tab to view a summary of the tests made. Click Clear to delete all records. 2.5 Configure the Multy Device’s WiFi Networks In the The Multy Plus WiFi System you can configure independent wireless networks with different privileges. Clients can associate only with the network for which they have security settings (SSID and password).
  • Page 21 Chapter 2 Set up Your Multy Plus WiFi System Using Web Configurator Click the Navigation Panel icon on the top-left corner ( ), click Settings to open the WiFi screen. Use each tab in the WiFi menu to configure each of the WiFi networks’ security settings.
  • Page 22 Chapter 2 Set up Your Multy Plus WiFi System Using Web Configurator Select Enable to activate a WiFi Network. Enter the Name (SSID) and Password clients use to connect to the WiFi network. You can configure two different WiFi Names for the Admin WiFi 2.4G and 5G networks.
  • Page 23: Enable Or Disable A Wifi Network

    2.6 Enable or Disable a WiFi Network After the Multy Plus WiFi System is set up, you can use separate WiFi networks for your clients. The WiFi settings will be applied to all Multy Devices in the same Multy Plus WiFi System.
  • Page 24 Chapter 2 Set up Your Multy Plus WiFi System Using Web Configurator Enable Employee WiFi and enter the WiFi Name (SSID) and WiFi Password. Click APPLY to save your changes. Multy Plus WiFi System User’s Guide...
  • Page 25: Add Clients To A Profile

    Click the Navigation Panel icon on the top-left corner ( ), and click Parental Control to open the Device screen. Use the Device screen to view all the clients in your Multy Plus WiFi System. Specify which network you want to view in the Connect to drop-down list.
  • Page 26 APPLY. You can also activate Reserve IP, so the Multy Device assigns a specific IP address a device every time it connects to the Multy Plus WiFi System. For more information on adding/editing new profiles, see Section 2.8 on page...
  • Page 27: Set A Profile's Wifi Schedule

    Chapter 2 Set up Your Multy Plus WiFi System Using Web Configurator 2.8 Set a Profile’s WiFi Schedule When you create or edit a profile, you can schedule the Multy Plus WiFi System to automatically disable or enable WiFi access during a certain period of time for clients in that profile.
  • Page 28 Chapter 2 Set up Your Multy Plus WiFi System Using Web Configurator Click the Edit icon ( )to modify a profile’s Internet schedule. Multy Plus WiFi System User’s Guide...
  • Page 29 Chapter 2 Set up Your Multy Plus WiFi System Using Web Configurator Click Enable to activate this profile’s Internet schedule. Click the start time cell and drag down and/or right to the end time to set up your schedule. Multy Plus WiFi System User’s Guide...
  • Page 30: Pause Or Resume Internet Access On A Profile

    Click the Navigation Panel icon on the top-left corner ( ). Select Parental Control, and click the Profile tab. Use the Profile screen to display the profiles that are previously created in the Multy Plus WiFi System. Multy Plus WiFi System User’s Guide...
  • Page 31 Chapter 2 Set up Your Multy Plus WiFi System Using Web Configurator Click a profile’s Quick Allow button to resume network access at once, or click the Quick Block button to pause Internet access for that specific profile. Multy Plus WiFi System User’s Guide...
  • Page 32: Turn On Or Off The Multy Device's Led (Light)

    ), and click My Multy to view all the Multy Devices in your Multy Plus WiFi System. Select the device you want to modify and click More... The Multy Information screen appears. Click the LED switch to Enable or Disable the LED’s behavior.
  • Page 33: Remove A Multy Device

    Chapter 2 Set up Your Multy Plus WiFi System Using Web Configurator 2.11 Remove a Multy Device If a Multy Device is damaged or no longer in use, you can remove it from the Multy Plus WiFi System. Click the Navigation Panel icon on the top-left corner ( ), and click My Multy to view all the devices in your Multy Plus WiFi System.
  • Page 34: Install A Second Multy Plus Wifi System

    Click the Navigation Panel icon on the top-left corner ( ), and click My Multy to view all the devices in your Multy Plus WiFi System. Click Add Multy to add a Multy Device to your Multy Plus WiFi System. Follow the on-screen instructions to install the Multy.
  • Page 35: Change Your Multy Device Operating Mode

    Chapter 2 Set up Your Multy Plus WiFi System Using Web Configurator 2.13 Change Your Multy Device Operating Mode The operating mode refers to how the Multy Device is being used in the network. The Multy Device has two operating modes: •...
  • Page 36: Configure A Port Forwarding Rule

    Chapter 2 Set up Your Multy Plus WiFi System Using Web Configurator 2.14 Configure a Port Forwarding Rule If you want to forward incoming packets to a specific or appropriate IP address in the private network using ports, set a port forwarding rule.
  • Page 37 Chapter 2 Set up Your Multy Plus WiFi System Using Web Configurator Click Enable IPv4 Firewall to enable port forwarding. Click Add service to create a port forwarding rule. Add a service name, a port number or a range of ports to define the service to be forwarded, specify the transport layer protocol used for the service, and the MAC address of a device on your local network that will receive the packets from the port(s).
  • Page 38: Enable Or Disable Daisy Chain Network Topology

    Chapter 2 Set up Your Multy Plus WiFi System Using Web Configurator 2.15 Enable or Disable Daisy Chain Network Topology You can “daisy chain” multiple Multy Devices together to create expansive WiFi coverage for your home. When daisy chaining is enabled, each Multy Device chooses its own way of connecting to the primary Multy Device - either by connecting directly, or by going through another Multy Device with a strong WiFi signal.
  • Page 39 Chapter 2 Set up Your Multy Plus WiFi System Using Web Configurator Click the Navigation Panel icon on the top-left corner ( ). From the Settings drop-down list, click Maintenance, then click the Daisy Chain tab. Click the button next to Enable Daisy Chain to activate daisy chaining.
  • Page 40: Part Ii: Multy App

    Multy App...
  • Page 41: Set Up Your Multy Plus Wifi System Using Multy App

    Set up Your Multy Plus WiFi System Using Multy App 3.1 Introduction Zyxel Multy app helps you install Multy Devices and manage the Multy Plus WiFi System directly with your Android or iOS device. Compatibility • Android 5.0 or later •...
  • Page 42: Use The Multy App

    With a myZyxelCloud account, all your configurations will be stored in the myZyxelCloud server. You then can log in and use the app on any mobile device to manage your Multy Plus WiFi System once it has been set up. Moreover, the Multy Devices can work with Amazon Alexa after the myZyxelCloud account is linked to Alexa (Section 3.22 on page...
  • Page 43 Chapter 3 Set up Your Multy Plus WiFi System Using Multy App To log in with an myZxelCloud account, tap Login when the myZyxelCloud screen is displayed. Enter your existing account information and tap SIGN IN, or tap Sign Up to create a new myZyxelCloud account.
  • Page 44: Add And Install Your First Multy Device

    3.3 Add and Install Your First Multy Device You need to install at least one Multy Device before you can manage the Multy Plus WiFi System. After you sign in to your myZyxelCloud account or tap Install Multy, the Get Ready screen displays. Tap Start to install and add a Multy Device to your Multy Plus WiFi System.
  • Page 45 Chapter 3 Set up Your Multy Plus WiFi System Using Multy App Select the location where you want to place your Multy Device, tap Next and follow the on-screen instructions. After the first Multy Device is installed, you can tap Add Multy to install a second Multy Device.
  • Page 46 Chapter 3 Set up Your Multy Plus WiFi System Using Multy App When the WiFi setup is completed, you can copy and use the new WiFi name and password to connect your mobile phone to the Multy Plus WiFi System.
  • Page 47 The Multy Site screen will be displayed, allowing you to monitor your Multy Devices and Multy Plus WiFi System. It shows whether the Multy Devices in this Multy Plus WiFi System are on. It also shows how many wireless clients are currently connected to the Multy Devices.
  • Page 48: Test Your Mobile Phone Connection Speed

    Chapter 3 Set up Your Multy Plus WiFi System Using Multy App 3.4 Test Your Mobile Phone Connection Speed You can run a speed test to check the Internet connection speed at which you send and receive date from your mobile phone.
  • Page 49 Chapter 3 Set up Your Multy Plus WiFi System Using Multy App Tap Start to perform the test. The meter will show data rates for both upstream and downstream traffic. You can tap the Remove icon ( ) to delete all records.
  • Page 50: Test Your Multy Device Connection Speed

    Chapter 3 Set up Your Multy Plus WiFi System Using Multy App 3.5 Test Your Multy Device Connection Speed With the Multy app, you can check the speed of the connection between your Multy Device and your broadband modem/router. You can also check the connection speed between two Multy Devices.
  • Page 51 Chapter 3 Set up Your Multy Plus WiFi System Using Multy App Tap Speed Test and then the Test or Test All button to perform a test. The results will show data rates for both upstream and downstream traffic. Tap Test Again to show the Test button.
  • Page 52: Measure Your Wifi Signal Strength

    Chapter 3 Set up Your Multy Plus WiFi System Using Multy App 3.6 Measure Your WiFi Signal Strength When you need to install a new Multy Device, you can perform a signal check to decide where to place it. To use your mobile phone to measure the WiFi signal strength, wirelessly connect the mobile phone to the Multy Plus WiFi System first.
  • Page 53 Chapter 3 Set up Your Multy Plus WiFi System Using Multy App Tap WiFi Signal and then the Turn On button to perform a check. Tap Turn Off to stop the process. Multy Plus WiFi System User’s Guide...
  • Page 54: Enable Or Disable Guest Wifi

    3.7 Enable or Disable Guest WiFi After the Multy Plus WiFi System is set up, you can create a separate WiFi network for your guests. The WiFi settings will be applied to all Multy Devices in the same Multy Plus WiFi System.
  • Page 55 Chapter 3 Set up Your Multy Plus WiFi System Using Multy App Tap the Edit icon ( ) of Guest WiFi. Enable guest WiFi and enter the WiFi Name (SSID) and WiFi Password. Tap Save. Multy Plus WiFi System User’s Guide...
  • Page 56: Share Wifi Name And Password With A Qr Code

    Chapter 3 Set up Your Multy Plus WiFi System Using Multy App 3.8 Share WiFi Name and Password with a QR Code You can use the app to create a QR code with your WiFi network name and password. By printing and placing the QR code somewhere obvious, you can let your friends or guests scan the QR code and join the WiFi network directly without revealing your actual WiFi password.
  • Page 57 Chapter 3 Set up Your Multy Plus WiFi System Using Multy App Note: The Share icon ( ) is available after you enable WiFi or guest WiFi and set a WiFi name and password for it. Multy Plus WiFi System User’s Guide...
  • Page 58: Set A Wifi Schedule For Clients

    Chapter 3 Set up Your Multy Plus WiFi System Using Multy App 3.9 Set a WiFi Schedule for Clients When you create or edit a schedule profile, you can schedule the Multy Plus WiFi System to automatically disable the WiFi access of selected clients for preset periods of time.
  • Page 59 Chapter 3 Set up Your Multy Plus WiFi System Using Multy App Tap a client from the Devices list to view the client device information. Tap Join Profile to create a new profile or apply a pre-configured schedule profile to the client.
  • Page 60 Chapter 3 Set up Your Multy Plus WiFi System Using Multy App If you want to create a new schedule, tap Create New Profile, name the profile, and tap Next. Tap to specify the time periods during which the client is blocked from accessing the Internet. If you want to plan a schedule in 15-minute intervals, tap a time slot and hold for 2 or 3 seconds until a small window pops up.
  • Page 61 Chapter 3 Set up Your Multy Plus WiFi System Using Multy App The applied profile name will then display in the Parental Control > Devices and the Device Detail screens. The Profile screen is available after a schedule profile is created.
  • Page 62: Pause Internet Access For An Individual Client

    Chapter 3 Set up Your Multy Plus WiFi System Using Multy App 3.10 Pause Internet Access for an Individual Client To block a specific client from accessing the Internet without scheduling, just set a timer on it. The timer is effective only once.
  • Page 63 Chapter 3 Set up Your Multy Plus WiFi System Using Multy App Tap a client from the Devices list to view the client device information. Tap Block and select the time in hours and minutes. Tap Start to start the timer and block the client immediately.
  • Page 64: Pause Or Resume Internet Access For A Group

    Chapter 3 Set up Your Multy Plus WiFi System Using Multy App 3.11 Pause or Resume Internet Access for a Group You may want to manually block a group of client devices from accessing the Internet immediately and resume it later.
  • Page 65 Chapter 3 Set up Your Multy Plus WiFi System Using Multy App Tap Profile to view the schedule profiles previously created in the Multy Plus WiFi System. Tap a profile’s Blocked button to resume network access at once, or tap the Quick Block button to pause Internet access for that specific group.
  • Page 66: Turn On Or Off The Multy Device's Led Light

    Chapter 3 Set up Your Multy Plus WiFi System Using Multy App 3.12 Turn on or off the Multy Device’s LED Light When the Multy Device is installed and ready, you can turn off the device’s LED light or configure the LED light to always stay on.
  • Page 67: Remove A Multy Device

    3.13 Remove a Multy Device If a Multy Device is damaged or not in use, you can remove it from the Multy Plus WiFi System. From the Multy Site screen, tap the Multy Device you want to remove. The Detail screen will be displayed.
  • Page 68: Install A Second Multy Plus Wifi System

    Chapter 3 Set up Your Multy Plus WiFi System Using Multy App 3.14 Install a Second Multy Plus WiFi System You can manage multiple Multy Plus WiFi Systems using the Multy app. Tap the Menu icon in the upper-left corner to open the navigation panel. Tap Add Multy.
  • Page 69 Tap A New Multy Site and Next to set up another Multy Plus WiFi System. To switch between multiple Multy Plus WiFi Systems, tap Switch Site from the navigation panel, select the Multy Plus WiFi System you want to manage and then Connect.
  • Page 70 Chapter 3 Set up Your Multy Plus WiFi System Using Multy App Note: The Switch Site link is available only when you have more than one Multy Plus WiFi System. Multy Plus WiFi System User’s Guide...
  • Page 71: Change The Name Or Picture Of A Multy Plus Wifi System

    3.15 Change the Name or Picture of a Multy Plus WiFi System You can rename a Multy Plus WiFi System or change the background picture that is displayed on the Multy Plus WiFi System main screen. From the Multy Site screen, tap the Setting icon ( ) of the Multy Plus WiFi System to open the Site Detail screen.
  • Page 72 Chapter 3 Set up Your Multy Plus WiFi System Using Multy App Tap the Edit icon of the Site Name to give the Multy Plus WiFi System a new name. Tap the Camera icon to replace the background picture of the Multy Plus WiFi System.
  • Page 73: Remove A Multy Plus Wifi System

    Chapter 3 Set up Your Multy Plus WiFi System Using Multy App 3.16 Remove a Multy Plus WiFi System All Multy Devices in the Multy Plus WiFi System will be reset after you delete the Multy Plus WiFi System. From the Multy Site screen, tap the Setting icon ( ) of the Multy Plus WiFi System to open the Site Detail screen.
  • Page 74 Chapter 3 Set up Your Multy Plus WiFi System Using Multy App Tap Delete This Multy Site to remove the Multy Plus WiFi System. Multy Plus WiFi System User’s Guide...
  • Page 75: Enable Or Add Port Forwarding Rules

    Chapter 3 Set up Your Multy Plus WiFi System Using Multy App 3.17 Enable or Add Port Forwarding Rules If you want to forward incoming packets to a specific or appropriate IP address in the private network using ports, set a port forwarding rule.
  • Page 76 Chapter 3 Set up Your Multy Plus WiFi System Using Multy App Tap Notifications in the Settings screen. Tap to enable port forwarding. Tap Port Forwarding Settings to create or update rules. In the Port Forwarding screen, tap Single Port Setup or Port Range Setup to add a rule.
  • Page 77 Chapter 3 Set up Your Multy Plus WiFi System Using Multy App Tap Done to save your settings after you enter a service name, a port number or a range of ports to define the service to be forwarded, specify the transport layer protocol used for the service, and select a device on your local network that will receive the packets from the port(s).
  • Page 78 Chapter 3 Set up Your Multy Plus WiFi System Using Multy App A summary of the rule(s) will be displayed. Tap the add icon ( ) if you want to create another rule. Multy Plus WiFi System User’s Guide...
  • Page 79: Turn Notifications On Or Off

    Chapter 3 Set up Your Multy Plus WiFi System Using Multy App 3.18 Turn Notifications on or off You can decide whether or not to get updates when new WiFi clients connect to the system, when there are new speed test results, and when firmware updates are available..
  • Page 80 Chapter 3 Set up Your Multy Plus WiFi System Using Multy App Note: After you turn on notifications for speed test results, you need to use the Alexa voice command “Alexa, ask Zyxel Multy to test Internet speed” to run a speed test to receive the notification.
  • Page 81 Chapter 3 Set up Your Multy Plus WiFi System Using Multy App If you want to get notifications when there are new client devices connecting to your WiFi network(s), tap New Device Connected and enable notifications for the WiFi network(s).
  • Page 82: Enable Or Disable Daisy Chain Network Topology

    Chapter 3 Set up Your Multy Plus WiFi System Using Multy App 3.19 Enable or Disable Daisy Chain Network Topology You can “daisy chain” multiple Multy Devices together to create expansive WiFi coverage for your home. When daisy chaining is enabled, each Multy Device chooses its own way of connecting to the primary Multy Device - either by connecting directly, or by going through another Multy Device with a strong WiFi signal.
  • Page 83 Chapter 3 Set up Your Multy Plus WiFi System Using Multy App Tap the Menu icon in the upper-left corner to open the navigation panel and tap Settings. Tap Advanced Settings in the Settings screen. Tap to enable or disable daisy chaining.
  • Page 84: Report A Problem With The Multy App

    Chapter 3 Set up Your Multy Plus WiFi System Using Multy App 3.20 Report a Problem with the Multy App If you encounter problems while using the Multy app or want to send us your feedback, you can send an email to customer service.
  • Page 85: Log In With A Myzyxelcloud Account

    Chapter 3 Set up Your Multy Plus WiFi System Using Multy App 3.21 Log in with a myZyxelCloud Account If you didn’t log into the Multy app with a myZyxelCloud account, you can still log in after the Multy Plus WiFi System has been set up.
  • Page 86: Manage Your Multy Plus Wifi System With Amazon Alexa

    If you have an Alexa-enabled device (Amazon Echo for example), you can use your voice to control your Multy Devices in the Multy Plus WiFi System. At the time of writing, the available Alexa skill voice commands for Multy Plus WiFi System are: •...
  • Page 87 Chapter 3 Set up Your Multy Plus WiFi System Using Multy App Enter the keyword "Multy" in the search bar and select "Multy" from the list of results. Tap Enable to connect the Multy Plus WiFi System to Alexa. Multy Plus WiFi System User’s Guide...
  • Page 88 Chapter 3 Set up Your Multy Plus WiFi System Using Multy App Tap Link Account and enter your myZyxelCloud account information to associate the skill with your account. Multy Plus WiFi System User’s Guide...
  • Page 89 Chapter 3 Set up Your Multy Plus WiFi System Using Multy App Tap Authorize. A screen appears showing that the skill for Multy Plus WiFi Systems has been successfully linked. Use either the Alexa app or voice command “Discover Devices” to have Alexa discover the Multy Device(s) on the specified myZyxelCloud account.
  • Page 90: Appendix A Customer Support

    • http://www.zyxel.com Asia China • Zyxel Communications (Shanghai) Corp. Zyxel Communications (Beijing) Corp. Zyxel Communications (Tianjin) Corp. • http://www.zyxel.cn India • Zyxel Technology India Pvt Ltd • http://www.zyxel.in Kazakhstan • Zyxel Kazakhstan • http://www.zyxel.kz Multy Plus WiFi System User’s Guide...
  • Page 91 • Zyxel Communications Corporation • http://www.zyxel.com/tw/zh/ Thailand • Zyxel Thailand Co., Ltd • http://www.zyxel.co.th Vietnam • Zyxel Communications Corporation-Vietnam Office • http://www.zyxel.com/vn/vi Europe Austria • Zyxel Deutschland GmbH • http://www.zyxel.de Belarus • Zyxel BY • http://www.zyxel.by Multy Plus WiFi System User’s Guide...
  • Page 92 Finland • Zyxel Communications • http://www.zyxel.fi France • Zyxel France • http://www.zyxel.fr Germany • Zyxel Deutschland GmbH • http://www.zyxel.de Hungary • Zyxel Hungary & SEE • http://www.zyxel.hu Italy • Zyxel Communications Italy • http://www.zyxel.it/ Multy Plus WiFi System User’s Guide...
  • Page 93 • Zyxel Communications Poland • http://www.zyxel.pl Romania • Zyxel Romania • http://www.zyxel.com/ro/ro Russia • Zyxel Russia • http://www.zyxel.ru Slovakia • Zyxel Communications Czech s.r.o. organizacna zlozka • http://www.zyxel.sk Spain • Zyxel Communications ES Ltd • http://www.zyxel.es Sweden • Zyxel Communications • http://www.zyxel.se Switzerland •...
  • Page 94 • http://www.zyxel.com/ec/es/ Brazil • Zyxel Communications Brasil Ltda. • https://www.zyxel.com/br/pt/ Ecuador • Zyxel Communication Corporation • http://www.zyxel.com/ec/es/ Middle East Israel • Zyxel Communication Corporation • http://il.zyxel.com/homepage.shtml Middle East • Zyxel Communication Corporation • http://www.zyxel.com/me/en/ Multy Plus WiFi System User’s Guide...
  • Page 95 Appendix A Customer Support North America • Zyxel Communications, Inc. - North America Headquarters • http://www.zyxel.com/us/en/ Oceania Australia • Zyxel Communications Corporation • http://www.zyxel.com/au/en/ Africa South Africa • Nology (Pty) Ltd. • http://www.zyxel.co.za Multy Plus WiFi System User’s Guide...
  • Page 96: Appendix B Legal Information

    The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of Zyxel Communications Corporation. Published by Zyxel Communications Corporation. All rights reserved.
  • Page 97 • the band 2,400 to 2,483.5 MHz is 92.26 mW (19.65 dBm), • the bands 5,150 MHz to 5,350 MHz is 171.79 mW (22.35 dBm), • the 5,470 MHz to 5,725 MHz is 820.35 mW (29.14 dBm). Multy Plus WiFi System User’s Guide...
  • Page 98 Niniejszym Zyxel oświadcza, że sprzęt jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 2014/53/EU. Português Zyxel declara que este equipamento está conforme com os requisitos essenciais e outras disposições da Directiva 2014/53/ (Portuguese) Multy Plus WiFi System User’s Guide...
  • Page 99 Contact your local vendor to order a new one. • Do not use the device outside, and make sure all the connections are indoors. There is a remote risk of electric shock from lightning. Multy Plus WiFi System User’s Guide...
  • Page 100 återvinningsstation. Vid tiden för kasseringen bidrar du till en bättre miljö och mänsklig hälsa genom att göra dig av med den på ett återvinningsställe. 台灣   以下訊息僅適用於產品具有無線功能且銷售至台灣地區 • 第十二條 經型式認證合格之低功率射頻電機,非經許可,公司,商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。 • 第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通信;經發現有干擾現象時,應立即停用,並改善至無干擾時方得繼續使用。 前項合法通信,指依電信法規定作業之無線電通信。 低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。 • 無線資訊傳輸設備忍受合法通信之干擾且不得干擾合法通信;如造成干擾,應立即停用, 俟無干擾之虞,始得繼續使用。 • 無線資訊傳輸設備的製造廠商應確保頻率穩定性,如依製造廠商使用手冊上所述正常操作, 發射的信號應維持於操作頻帶中。 Multy Plus WiFi System User’s Guide...
  • Page 101 Any replacement will consist of a new or re-manufactured functionally equivalent product of equal or higher value, Multy Plus WiFi System User’s Guide...
  • Page 102 This product contains in part some free software distributed under GPL license terms and/or GPL like licenses. Open source licenses are provided with the firmware package. You can download the latest firmware at www.zyxel.com. To obtain the source code covered under those Licenses, please contact support@zyxel.com.tw to get it. Multy Plus WiFi System User’s Guide...

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