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Congratulations on your purchase! We value our customers and aim to provide the
highest quality products to ensure customer satisfaction. Please use this as your
reference for any customer service or warranty needs you may have in the future.
We also encourage you to register your DERMAFLASH at www.dermaflash.com.
DERMAFLASH™ Warranty
The DERMAFLASH™ device, inclusive of charging base/docking station ("base") and
handheld device ("handpiece") and exclusive of blade cartridges, is warranted to be
free from manufacturing defects for a period of 12 months. All warranty claims
should be submitted in writing to the manufacturer within the Time for Filing Claims
below and must include the original proof of purchase.
NEVER drop the DERMAFLASH device as this could damage the product and void the
warranty.
Never rinse, wash or submerge the DERMAFLASH base or handpiece into water or
other liquid, as it can damage the device. Evidence of liquid infiltration into any
component of the device will void the warranty.
In the event either the base or handpiece falls into any liquid, immediately cease use
of the device, unplug it from the electrical power source and call Customer Service at
.
1.888.821.1289
Charge the DERMAFLASH handpiece using only the base supplied with your
DERMAFLASH device. Utilizing or substituting different charging means can damage
the DERMAFLASH device and may void your warranty. Every DERMAFLASH device
comes with a 1-year limited warranty as detailed herein. The warranty applies only if
the device has been used only for its intended purpose and in accordance with the
operating instructions.
Our limited, 1-year warranty covers defects in materials and workmanship of your
device as long as you purchased it from an authorized retail partner or directly at
www.dermaflash.com.
The 1-year limited warranty is valid for the original purchaser only, and cannot be
transferred. This limited warranty is effective only if purchased and used in the
United States or Canada.
Warranty Period
The limited warranty begins on the date of purchase and expires one year later. The
warranty period is not extended by any time period during which the DERMAFLASH
device (or any parts thereof) is in for repair, or if it is replaced by D.D. Karma LLC.,
during the warranty period. Proof of purchase is required.
DERMAFLASH Customer Service and
Limited Warranty Information
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