Helpful Hints (Problems/Solutions) - Sanyo HT27745 Owner's Manual

Because of the Quality we build into our product,
very few problems are actual DTV defects. Most prob-
lems only involve simple hookup or setup changes that
can be solved by the customer. Please check the chart
Problem Check these Conditions
DTV turns off Check signal (Cable/Ant.) connection.
G
automatically.
Power surge protection feature.
G
No picture, sound Check antenna/external connections.
G
(Digital Picture).
May be station trouble, NO signal
G
broadcast.
MUTE function may be on.
G
No Captioning. Check if station is broadcasting a
G
Closed-Caption signal. Select another
channel.
Cannot customize Digital Caption signal not broadcast.
G
Caption.
Cannot display Letter Box 16:9 or Pillar Box 4:3 signal
G
picture on a full broadcasted.
screen.
Pixilation of Digital Press INFO key and check the signal
G
strength.
image.
Poor Picture/ Check if program is in color.
G
Sound (watching
Check antenna/external connections.
G
Analog). Color or Tint misadjusted.
G
May be station trouble.
G
MUTE function may be on.
G
"No Signal" Check Audio/Video connections.
G
message Check external equipment connections.
G
appears on the Check external equipment setting.
G
screen.
No DTV Stereo or Check if station is broadcasting a true
G
SAP sound. MTS stereo signal or a SAP signal.
Cannot select or Channel may be removed from
G
scan some memory.
channels. Check antenna connections.
G
No digital signal being broadcast.
G
Signals are weak.
G
V-Guide is set to block programming.
G
No Cable channels Cable Channel Indicator C should
G
above number 13. appear next to channel number.
Remote Control Check batteries.
G
will not work DTV. Check if DTV is plugged in.
G
Cabinet makes This is a normal condition during warm-
G
popping sound. up and cool down of the plastic cabinet
parts.
22
Need help?
Visit our Web site at

HELPFUL HINTS (Problems/Solutions)

www.sanyoctv.com
or Call
below and try the solutions listed for your problem. If the
problem still persists, before returning your DTV,
please visit our website at www.sanyoctv.com or call
us toll free at 1.800.877.5032. We can Help!
Try these Solutions
Press POWER key.
G
The sleep timer may have been set.
G
Unplug DTV momentarily.
G
Adjust antenna.
G
Try a different channel.
G
Press RESET key to restart channel
G
search.
Adjust Volume.
G
Press CAPTION key to select
G
Captioning.
Press CAPTION key to select Analog
G
captioning.
Press PIX SHAPE key to expand or zoom
G
the image.
Turn antenna, install signal booster.
G
Install outdoor Digital antenna.
G
Try a different channel.
G
Adjust antenna.
G
Press RESET key to restart channel
G
search.
Adjust Volume.
G
Press INPUT key.
G
Switch on external equipment.
G
Set external equipment output con-
G
nections to match input connections.
G Press AUDIO key.
Select CH. Scan Memory and manually
G
add channels or start CH. (channel) search.
Turn Antenna or install signal booster.
G
Set V-Guide to ALLOW ALL or press
G
RESET key to clear all settings and restart
channel search.
Switch Antenna mode to Cable.
G
Replace batteries.
G
Aim remote control at front of DTV.
G
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