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Trouble Shooting - yemenren R5 Manual

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2. Press the forward button to highlight Delete Single Song or Delete All, please note the first option is Cancel
Delete which will cancel the deletion.
3. Press the MENU button to bring up the deleting menu
4. Press the forward button to highlight Yes or No, then press the MENU button to confirm your option
Or you can connect the machine to your PC with the USB cable provided, all files are located in the RECORD folder,
you can delete files there. Please note, files can not be recovered once deleted.

Trouble Shooting

1. The recorder won't charge or hold a charge.
1) Please try a different cable and charge it plugging into a computer in case of faulty cable.
2) Charge for 3 hours.
3) If it still doesn't charge, contact us at
support.us@yemenren.net
with your Amazon order number.
2. The recorder won't upload to the computer.
Please try a different cable and a different computer in case there is an issue with the cable or the port in the
computer. For quality issue with the cable or the recorder itself, please contact us at
support.us@yemenren.net
with your Amazon order number.
3. My computer can't play the recordings.
The recorder can record WAV and MP3 files. All Windows should be able to play WAV and MP3 files. If not, please
install a program which can play WAV or MP3 files. If you use MAC, please convert WAV files to MP3 files via iTune,
or install a program which can play WAV files. Next time before you make new recordings, set the file type to MP3
so the recorder saves recordings as MP3 files directly.
4. I can't find the musical files uploaded to the recorder.
Please make sure the files you uploaded is in MP3 format or WAV format, and don't create any folder for them, just
lay them out in the memory.
5. The screen is frozen, no button is functioning.
Plug it into a computer to re-activate it.
6. The recorder is dead, will not turn on or charge.
Please hold down the power button for about 20 seconds to reboot it. Then plug it into a computer to activate it.
7. The recorder can only pick up loud sounds nearby.
1) Turn off Noise Reduction.
2) If it's in Voice Activated Recording mode, set Mic Sensitivity as High.
3) Make sure the microphones are not covered.
8. There is hissing noise in recordings.
1) Turn on Noise Reduction. Please note it may omit some subtle sound.
2) Don't put the recorder too close to sound source.
3) Don't shake the recorder during recording.
It's not likely to completely eliminate hissing noises. We can try to keep it in tolerable range.
For any problem not listed here, please contact us at support.us@yemenren.net with your Amazon
order number.

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