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Installation Issues
After Replacing The Hard Drives Or Reinstalling The Operating
System, The RAID Configuration Does Not Match The Factory
Configuration And Defaults To RAID 1
Description
After replacing the hard drives or reinstalling the operating system, the RAID configuration on
the system does not match the factory configuration and defaults to RAID 1.
Cause
This issue occurs because the operating system reinstallation media cannot find an operating
system partition of 120 GB or larger on Virtual Disk 0.
Workaround
To work around this issue, perform the following steps:
Error: -5000 Shows Unexpected System Error Message
Description
A required system resource cannot be located or is faulty.
Cause
This issue occurs because either the operating system reinstallation media, optical drive, or
the system is in an invalid state.
Workaround
Restart your system and reinstall the operating system reinstallation media. If the issue
persists, contact Dell. For more information, see
Error: -5001 Shows Invalid System Error Message
Description
System restore is being performed on an unsupported system.
Cause
This issue occurs because the operation is not supported on the system.
Workaround
To work around this issue, remove the operating system reinstallation media immediately.
NOTE: The operating system can only be installed on LUN 0 of the internal controller. To
configure a RAID configuration other than RAID 1, create a virtual disk with LUN ID 0
before reinstalling the operating system.
1. Backup data from all virtual disks.
2. Reboot your system and enter the Dell PowerEdge RAID Controller (PERC) BIOS.
For more information, see the PERC documentation at dell.com/support/manuals.
3. Create a virtual disk with the desired RAID configuration, LUN ID 0, and a capacity of 120
GB or more.
4. Reboot the Dell PowerVault NAS system using the operating system reinstallation media.
Contacting
Dell.
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