VPS3302 user manual 1 Safety Instruction Warning 1. Do not attempt to service the product yourself. Any servicing of this product should be referred to qualified service personal. 2. To avoid electric shock, do not put your finger, pin, wire, or any other metal objects into vents and gaps.
Table of Contents Safety Instruction ..................1 Introduction ....................4 Package Contents ..................5 General Descriptions ................6 Panel..........................6 4.1.1 Front Panel ........................ 6 4.1.2 Rear panel ......................... 6 LED indicator ........................6 Connectors ........................7 Basic Configuration................... 8 Console Configuration....................
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VPS3302 user manual Description of Web Parameter..............28 Web Folder:BASIC\ ..................... 28 Web Folder:IP SETTING\ .................... 30 Web Folder:PK SERVER\ ................... 31 Use private IP (Behind NAT)..............33 Example.......................... 34 File Management ..................35 File Types ........................35 Software Update ......................35 9.2.1...
2 Introduction Introduction of Call Park function: Call Park is a function for a group of users to use phone call easier. Parking Server provides the function that park calls on server. When any call party wants to talk to third party, he can park the call on the server and the call can be retrieved by any party.
4 General Descriptions 4.1 Panel 4.1.1 Front Panel VPS3302 Console MD -X Alarm CPU/Act Link/Act Power 100Mbps 9600 8N1 4.1.2 Rear panel There is a button on the rear panel of this server for special maintenance. Please don’t push this button under normal operation.
VPS3302 user manual 4.3 Connectors Connector Label Description RJ-45 To WAN (MDI-X) RJ-45 MDI-X connector, connect to WAN (Wide area network) To LAN (MDI) RJ-45 MDI connector, connect to LAN CONSOLE Connect to system console RJ-45 RESERVED For expansion only...
5 Basic Configuration 5.1 Console Configuration After connect the PC with this server via RS-232 cable, power on the PC and configure the PC parameters as following: Speed: 9600 Data Byte: 8 Parity Check: None Stop Byte: 1 Flow Control: None...
5.3 Configuration of IP Address An IP Address is required for VPS3302 product. How to get the IP address depends on the network environment for which the VPS3302 will be connected. Please refer to the following table and the network configuration to define the IP address information you need before system configuration.
PKS4495>enable PKS4495#configure Enter configuration commands, one per line. End with CNTL/Z PKS4495 (config)#ip state user PKS4495 (config)#ip address 10.13.6.21 255.255.255.0 System needs to restart PKS4495 (config)#ip default-gateway 10.13.6.130 PKS4495 (config)#exit PKS4495 #restart This command resets the system. System will restart operation code agent. Reset system, [Y]es or [N]o? Yes It also can be configured in web, Web folder: IP SETTING For detail, please refer to chapter 7.2 Web Folder:IP SETTING\...
VPS3302 user manual 5.5 Enter Web Open IE browser and input the IP address of VPS3302. For example, http://192.168.1.99 then press Enter. The Windows is shown below. Input "WEB" as username and the password you configured in advance, then you can enter into the home page of Configuration Web. If you don't...
6 Function and Configuration of Parking 6.1 Parking Server Configuration 6.1.1 Function Description Consult Transfer The function of consult transfer is to park a call on parking server by a trigger party and the trigger party also can consult with third party by phone. Finally, the call is retrieved by trigger party or third party.
VPS3302 user manual Who can retrieve the call? Func. Consult Transfer Parking Hold Role No, No permission No, No permission No, No permission Yes, or retrieve call N/A (No such role) automatically (depends on hook on action of A) Suitable model and port type Besides parking server, other gateway is needed to perform parking related function.
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Web Folder: IP SETTING\ ♦ Configure UDP port number to 2000 Web Folder: BASIC\ ♦ Configure Call Hold ID:9999, it needs to configure this ID when using Call Hold function. For Consult Transfer and Call Park function, it is not necessary to configure it. ♦...
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VPS3302 user manual ♦ Security Key:2300, must be the same as Parking Server. Web Folder:ADVANCED\PKS\...
6.2 Consult Transfer Function: 6.2.1 Operation Procedure A party is the one who triggers Consult Transfer B party is the one who has conversation with A party originally. A party will park B party on parking server. C party is the one whom A party consults to. When B party is parked by A party, A then consults C.
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VPS3302 user manual Example 2: A, B use the same box of VES3302, A uses extension line (FXS), B connectes via PSTN. C uses extension line (FXS) of other box of VES3302 VTG3306 (3) Parking Server IP Network PSTN VTG3306 (1) Example 3:...
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Example 4: A, B, C all use different box of VES3302, A, C use extension line, B connectes via PSTN (also can be Mobile Phone). VTG3306 (3) Parking Server IP Network VTG3306 (1) PSTN VTG3306 (2) Example 5: A, B, C all use different box of VES3302, A party uses extension line. B, C is connected via PSTN (also can be Mobile Phone).
VPS3302 user manual 6.2.3 Configuration Method Configuration of Parking Server : For the configuration of Parking Server, please refer to 6.1.3 Configuration of Function Configuration of A party's VTG3306 (1): ♦ Configure the related parameter of Parking Server in web page. Please refer to 6.1.3 Configuration of Function.
Configuration of C party's VTG3306 (3): ♦ Configure the related parameter of Parking Server in web page. Please refer to 6.1.3 Configuration of Function. ♦ Configure the same prefix number 3100 that is the same as A party's VTG3306 (1) Web Folder:ADVANCED \ PREFIX MAP ♦...
VPS3302 user manual ♦ A press Flash button to retrieve back the phone call. A and B resume to talk 6.3 Call Park Function: 6.3.1 Operation Procedure A party is the one who triggers Call Park B party is the one who has conversation with A party. A will park B on parking server.
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Example 2: A, B use the same box of VES3302, A uses extension line (FXS), B is connected via PSTN. C uses extension line (FXS) of other box of VTG3306 VTG3306 (3) Parking Server IP Network PSTN VTG3306 (1) Example 3: A, B, C all use different box of VES3302.
VPS3302 user manual 6.3.3 Configuration Method Configuration of Parking Server: For the configuration of Parking Server, please refer to 6.1.3 Configuration of Function Configuration of A party's VTG3306 (1): ♦ Configure the related parameter of Parking Server in web page. Please refer to 6.1.3 Configuration of Function.
Configuration of B's VTG3306 (2): ♦ Configure related setting and let A and B are able to talk. Please refer to user manual of VES3302. Configuration of C's VTG3306 (3): ♦ C must use the extension of VES3302 that is connected to IP network. Line from PSTN does not work.
VPS3302 user manual 6.4 Call Hold Function: 6.4.1 Using Occasion A party is the one who triggers Call Hold function. B(1) party is the one who talks with A, this party will be Hold in Parking Server by A party.
6.4.3 Configuration Method Configuration of Parking Server: For the configuration of Parking Server, please refer to 6.1.3 Configuration of Function Configuration of A's VTG3306 (1): ♦ Configure the related parameter of Parking Server in web page. Please refer to 6.1.3 Configuration of Function.
VPS3302 user manual 6.4.4 Practice Method 1: 1. A calls B(1) or B(1) calls A, conversation start 2. A press Flash+9999*, B(1) is parked to Parking Server 3. A press *79999 to resume conversation with B(1). Method 2: 1. A calls B(1) or B(1) calls A, conversation starts.
7 Description of Web Parameter 7.1 Web Folder:BASIC\ Group Field Description Default Value Information Host Name Specify the host name of this gateway. PKS4495 This field is for information purpose only. No effect to the operation of this gateway System Location Specify the location of this gateway. This Blank field is for information purpose only.
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VPS3302 user manual Group Field Description Default Value UTP port Call Control Define UDP port number for the 2000 configuration transportation of data packet. The number is between the range of 0 – 65535. (It should restart the system to take effect)
7.2 Web Folder:IP SETTING\ Group Field Descriptions Default Value IP Settings IP State Manual:Static IP address Display only Manual manually input by user Current IP Address Display the current IP address Display only Setting Subnet Mask Display the Subnet Mask Display only Default Display Default Gateway...
VPS3302 user manual 7.3 Web Folder:PK SERVER\ Group Field Description Default Value Call Info Parking Capacity Maximum number of calls can be (Display only) parked (Display only) Current Parking Phone Calls that is being parked Number currently. (Display only) Park ID The ID parked into Server.
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Group Field Description Default Value Originator The Phone Number (complete (Display only) Blank PhoneNo number) plus default Extension Number of the one who triggers parking function to park others on this server, (A party that is defined on chapter 6). For example: 88628226336814, 886282263368 is complete phone number, 14 is extension...
Concerning about NAT, please refer to the documentation about NAT. In the table below, the port number used in VPS3302 parking server is listed. If the packets for VPS3302 parking server are filtered by the firewall, please open the ports number of firewall.
Firewall Router Router Internet VPS3302 VTG3306 Configuration of VPS3302 at A point: UDP Prot:2000 Web Folder:BASIC\ Firewall Router configuration on B point: Open Server Port number 2000 to map the IP address of A point VES3302 configuration on D point: Web folder:BASIC\...
VPS3302 user manual 9 File Management 9.1 File Types The naming convention to the file type of VPS3302 is listed in the following table: File Name File Type Description System PKS4495.CFG File of system configuration configuration file PKS4495.RUN Executing file System Software PKS4495.WEB...
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Software Update by FTP for File Type RUN and WEB Execute FTP Client Software, e.g. CuteFTP Enter IP Address, User Name (default is FTP), Password (the password of FTP and Console is same, and the default is blank), and the Port Number to 21 Click button Connect to get connection between Gateway and FTP Client.
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VPS3302 user manual Select the file with extension of .RUN and click button Upload and then Overwrite. (Please notice that the file name must be same as the file name in the Gateway, e.g. PKS4495.RUN After the file is overwritten (you may check if the time of the file is updated), Gateway has to run Cold Start to store the configure file, then the updating is effective.
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