WatchNet AMC-SM7 User Manual

Sip indoor monitor

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WatchNET Indoor Monitor
AMC-SM7

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Summary of Contents for WatchNet AMC-SM7

  • Page 1 WatchNET Indoor Monitor AMC-SM7...
  • Page 2: Table Of Contents

    Revision History ............................4 Chapter 1 Introduction ..........................4 1.1 Summary ............................4 1.2 Features ............................4 1.3 Monitor Interface and Description ....................5 1.4 Installation ............................7 1.5 Installation recommendations ......................8 Chapter 2 Interface Configuration ........................ 8 2.1 Main Interface settings ........................8 2.2 Display .............................
  • Page 3 4.5 Network ............................30 4.5.1 Basic ..........................30 4.5.2 Advanced ........................30 4.6 Phone ............................31 4.6.1 Time/Lang ........................31 4.6.2 Call Feature ........................32 4.6.3 Audio ..........................35 4.6.4 Video ..........................37 4.7 Phone Book ........................... 38 4.7.1 Local Book ........................38 4.7.2 Call log ...........................
  • Page 4: Revision History

    Revision History Revision Date Author Description of Changes 05/08/2018 Peter Punzalan Manual Created. 07/04/2018 Peter Punzalan Changed Layout interface with updated firmware Chapter 1 Introduction 1.1 Summary AMCSM7 is a multifunctional communicator, with an Android operating system, provides audio and video communication with Door phones via SIP 2.0 protocol.
  • Page 5: Monitor Interface And Description

     Touch Screen: Projected Capacitive Communications  Ethernet: 2x 10/100 Mbps ports, auto-switching, auto-discovery, auto-negotiating, full/half duplex, DHCP, IEEE802.3af compliant Video  Streaming Formats: H.264, MJPEG Audio  Features: Built-in microphone and speaker Environmental  Temperature: 14° to 112°F (-10° to 45°C) Humidity: 10% to 90% (non-condensing) Mechanical parameters ...
  • Page 6 Back Layout Connector Description 8 Pin Connector 10 Pin Connector +12V Power Supply Reserved Alarm Input 485+ RS485 Connection 485- Relay Ethernet 1 Network input interface Reserved Ethernet 2 Share network Access Alarm Input Page 6 of 44 351 Ferrier Street • Markham, ON • L3R 5Z2 PHONE: 416-410-6865 TOLL FREE: 1-866-331-3341 •...
  • Page 7: Installation

    1.4 Installation Page 7 of 44 351 Ferrier Street • Markham, ON • L3R 5Z2 PHONE: 416-410-6865 TOLL FREE: 1-866-331-3341 • FAX: 905-752-0186 www.watchnetinc.com / info@watchnetinc.com...
  • Page 8: Installation Recommendations

    1.5 Installation recommendations Here are some safety recommendations about the installation and the usage:  Do not use this product near water, such as: bath, washbasin, kitchen sink and other damp places and so on.  Place the device in a place away from heat. ...
  • Page 9: Language

    2.3 Language Default language setting is English and can be change to different languages. 2.4 Sound In Sound settings, ring, talk and tone volume can be modify to desire settings, you can also select the ring tone and notification sound Page 9 of 44 351 Ferrier Street •...
  • Page 10: Reboot

    2.5 Reboot Reboot settings allows you to reboot the indoor monitor unit. 2.6 Time In Time setting you can set the date, time and time zone, you can also connect the indoor unit to a NTP server. Page 10 of 44 351 Ferrier Street •...
  • Page 11: Reset

    2.7 Reset Reset settings allow you to factory default the indoor unit or reset the configuration to default. 2.8 System Info – System info display account, network and version of the indoor unit. 2.8.1 Account – Display’s the account information and status. Page 11 of 44 351 Ferrier Street •...
  • Page 12: Network

    2.8.2 Network – Network displays the IP address and the current LAN Type 2.8.3 Version – Version display the software, firmware and hardware version Page 12 of 44 351 Ferrier Street • Markham, ON • L3R 5Z2 PHONE: 416-410-6865 TOLL FREE: 1-866-331-3341 • FAX: 905-752-0186 www.watchnetinc.com / info@watchnetinc.com...
  • Page 13: More

    2.9 More More settings allow you to modify network, account, live view, arm code, etc, default password is “123456” 2.9.1 Network DHCP/Static IP Indoor monitor unit is set to DHCP by default, plugin the monitor into the network to get an IP, you can go to Settings ->...
  • Page 14: Account

    2.9.2 Account SIP account is provided by the SIP server, go to Settings -> More -> Account, all information must be provided from the sip server, if using only for IP to IP calling then sip account can be blank. 2.9.3 Live View Live view is used to monitor to display the live view of the door phone or outdoor intercom using RTSP...
  • Page 15: Assistance

    2.9.4 Assistance Assistance is where you can setup a quick dial to dial an emergency number by tapping the assistance button on the main screen. 2.9.5 Intruder Intruder settings are where the configuration for the Input/output for the alarm system, each zone can be configure by name, type, trigger mode and status.
  • Page 16: System Code

    2.9.6 System code In System code you can modify or edit the arm and disarm code for alarm system. 2.9.7 Unlock Code Indoor monitor unit can open the outdoor phone by pressing the unlock button during a call conversation, soft and hardware key is set to “Auto” by default. Page 16 of 44 351 Ferrier Street •...
  • Page 17: Debugging

    2.9.8 Debugging Debugging is only use internally by the manufacturing and would not be available for users. Chapter 3 Functions 3.1 Call from Contact list To make a call from the contact list tap the Contact icon on the main screen Page 17 of 44 351 Ferrier Street •...
  • Page 18 Select the door phone you wish to call and press the video call or call button. Video Call To open door, tap the unlock button Page 18 of 44 351 Ferrier Street • Markham, ON • L3R 5Z2 PHONE: 416-410-6865 TOLL FREE: 1-866-331-3341 • FAX: 905-752-0186 www.watchnetinc.com / info@watchnetinc.com...
  • Page 19: Answer Incoming Call

    Call Only To open door, tap the unlock button 3.2 Answer Incoming Call When the indoor unit receives a call the video will show up automatically, you can tap answer to start the conversation or unlock the door right away. Page 19 of 44 351 Ferrier Street •...
  • Page 20: Main Screen Features

    3.3 Main Screen Features Main screen features is the main screen menu when indoor unit boots up. 3.3.1 Call Call menu is where you can dial the recent received or dialed numbers. Page 20 of 44 351 Ferrier Street • Markham, ON • L3R 5Z2 PHONE: 416-410-6865 TOLL FREE: 1-866-331-3341 •...
  • Page 21: Message

    3.3.2 Message On message menu you can view or create message to send to another indoor unit. 3.4 Calendar Calendar displays a calendar and the current date on the unit. Page 21 of 44 351 Ferrier Street • Markham, ON • L3R 5Z2 PHONE: 416-410-6865 TOLL FREE: 1-866-331-3341 •...
  • Page 22: Intruder

    3.5 Intruder On intruder menu you can arm and disarm or modify the arm code, also display the zone status and the arm logs. 3.6 Applications Application menu is currently not supported. 3.7 Live View Live view menu will display the live camera of the door phone, user can take snapshot or unlock door directly.
  • Page 23: Settings

    3.8 Settings Please refer to Chapter 2 for more details. 3.9 Folder In Folder menu you can open files or picture and view it. Chapter 4 Web Configuration 4.1 Web Login Obtaining IP Address – the SM7 is set to DHCP by default, make sure the SIP Door Station is plugin to the network, to get the IP address go to Settings ->...
  • Page 24: Status

    4.3 Status Status displays the information about the indoor unit. 4.3.1 Basic Basic displays all the information about the indoor unit such as product information, network information and account information. Page 24 of 44 351 Ferrier Street • Markham, ON • L3R 5Z2 PHONE: 416-410-6865 TOLL FREE: 1-866-331-3341 •...
  • Page 25: Account

    4.4 Account Account has two settings which is the basic and advanced. 4.4.1 Basic Basic information lets you enter the sip account information to register the indoor unit to a sip server. Page 25 of 44 351 Ferrier Street • Markham, ON • L3R 5Z2 PHONE: 416-410-6865 TOLL FREE: 1-866-331-3341 •...
  • Page 26  SIP Account – Sip Account is provided by the SIP server.  SIP Server 1 – Sip Server URL provided by the SIP server  SIP Server 2 – Secondary SIP Server, indoor unit can be connected to two different SIP Servers. ...
  • Page 27: Advanced

    o DNS-SRV - A DNS RR for specifying the location of services  NAT – Is a Net Address Translator. o STUN - Short for Simple Traversal of UDP over NATS, a solution to solve NAT issues. Note: NAT is disabled by default. 4.4.2 Advanced Advance settings allows you to modify codecs, DTMF, Call settings and others, only change settings if...
  • Page 28  SIP Account – Select which account to modify  Audio Codecs – Is a coder-decoder which is used to transfer analog signal to digital signal or vice versa. Familiar codecs are PCMU (G711U), PCMA (G711A), G722 (wide-band codecs), G729 and so on. ...
  • Page 29 o MWI - Message Waiting Indicator which is used to indicate whether there is unread new voice message. o BLF - BLF is short for Busy Lamp Field which is used to monitor the designated extension status. o ACD - Automatic Call Distribution is often used in offices for customer service, such as call center.
  • Page 30: Network

    o Type: To select desired conference type o Conference URI: If network conference is selected, a network conference URI is needed to be input.  User Agent – One can customize User Agent field in the SIP message; If user agent is set to specific value, user could see the information from PCAP.
  • Page 31: Phone

     Local RTP o Max RTP Port: Determine the maximum port that RTP stream can use. o Min RTP Port: Determine the minimum port that RTP stream can use. 4.6 Phone In phone settings you can configure language, time, call feature audio and video feature. 4.6.1 Time/Lang –...
  • Page 32: Call Feature

    4.6.2 Call Feature Call feature are configuration for all call related settings, only change settings here if needed. Page 32 of 44 351 Ferrier Street • Markham, ON • L3R 5Z2 PHONE: 416-410-6865 TOLL FREE: 1-866-331-3341 • FAX: 905-752-0186 www.watchnetinc.com / info@watchnetinc.com...
  • Page 33 Page 33 of 44 351 Ferrier Street • Markham, ON • L3R 5Z2 PHONE: 416-410-6865 TOLL FREE: 1-866-331-3341 • FAX: 905-752-0186 www.watchnetinc.com / info@watchnetinc.com...
  • Page 34  Mode Phone o Feature Key Sync: To enable or disable feature key sync. o Mode: Select the desired mode.  Forward Transfer – This feature has three options; always Forward, Busy Forward and No Answer Forward. o Always Forward: Any incoming call will be forwarded in any situation. o Busy Forward: Any incoming call will be forwarded if IP phone is busy.
  • Page 35: Audio

    o DND On Code: The Code used to turn on DND on server’s side, if configured, IP phone will send a SIP message to server to turn on DND on server side if you press DND when DND is off. o DND Off Code: The Code used to turn off DND on server’s side, if configured, IP phone will send a SIP message to server to turn off DND on server side if you press DND when DND is on.
  • Page 36  Echo Canceller – Is to remove acoustic echo from a voice communication in order to improve the voice quality. o VAD (Voice Activity Detection): Allow IP phone to detect the presence or absence of human speech during a call. When detecting period of “silence”, VAD replaces that silence efficiently with special packets that indicate silence is occurring.
  • Page 37: Video

    o Automatic Gain Control Target: Range from 1 to 20 dB. 3dB by default.  NetEQ - Filter forgetting factor base: Range from 0~255. 250 by default. 4.6.4 Video – Video settings allows you to configure all other video related configurations. ...
  • Page 38: Phone Book

     Others o Hardware Endec Acceleration: This function is used to solve the image issue. User can enable the Hardware Endec Acceleration when you need. o Hardware Decodec Acceleration: Disabled by default. o Color Enhancement: To increase the phone display color. Enabled by default. o Image Quality: User can select Low, Middle or High mode.
  • Page 39: Call Log

     Contact – To select local contact type. o All Contacts: To display or edit all local contacts. o Black List: To display black list contacts.  Search – To search designated contacts from local phonebook.  Dial – To dial out a number remotely from the browser. ...
  • Page 40 4.8.1 Basic  Firmware Version – Displays the current firmware version of the indoor unit.  Hardware Version – Displays the actual hardware version of the indoor unit.  Upgrade – To upgrade the firmware to a latest firmware if available ...
  • Page 41 Page 41 of 44 351 Ferrier Street • Markham, ON • L3R 5Z2 PHONE: 416-410-6865 TOLL FREE: 1-866-331-3341 • FAX: 905-752-0186 www.watchnetinc.com / info@watchnetinc.com...
  • Page 42: Security

     PNP Option - To display and configure PNP setting for Auto Provisioning. o PNP: Plug and Play, once PNP is enabled, the phone will send SIP subscription message to PNP server automatically to get Auto Provisioning server’s address. By default, this SIP message is sent to multicast address 224.0.1.75(PNP server address by standard).
  • Page 43: Advanced

     Web Password Modify – to modify user’s login password.  Session Time Out – if the user is been idle for the set time user would need to login again after the time set has expired. 4.9.2 Advanced Page 43 of 44 351 Ferrier Street •...
  • Page 44: Cloud Server

     Web Server Certificate – To display or delete Certificate which is used when IP phone is connected from any incoming HTTPs request. Note: The default certificate could not be deleted.  Web Server Certificate Upload – To upload a certificate file which will be used as server certificate. ...

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