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Westell 517 User Manual

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W
S
IRE
PEED
ADSL M
(M
517)
ODEM
ODEL
U
G
SER
UIDE
©Copyright 2001 Westell, Inc.
030-300194 Rev. A
Printed in the United States of America
November 2001

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  • Page 1 PEED ADSL M 517) ODEM ODEL UIDE ©Copyright 2001 Westell, Inc. 030-300194 Rev. A Printed in the United States of America November 2001...

  • Page 2: Table Of Contents

    WireSpeed ADSL Modem CONTENTS WIRESPEED MODEM USER GUIDE ........................ 1 Overview..............................1 WebShare Benefits............................. 1 Minimum System Requirements......................... 1 ADSL MODEM INSTALLATION.......................... 2 Connecting the ADSL Modem ........................2 Cable Connectors ............................2 LED Indicators ............................4 WEBSHARE INSTALLATION UTILITIES ......................5 Running WebShare Installation Utilities .....................
  • Page 3 Logging On to a VPN Server ........................40 Disconnecting a VPN Connection ......................41 The WebShare About Page........................42 WebShare Help ............................42 TECHNICAL SUPPORT INFORMATION ......................43 Westell Technical Support ........................43 Warranty and Repairs..........................43 PRODUCT SPECIFICATIONS.......................... 44 APPENDIX ................................ 45 INDEX....................................46 REGULATORY INFORMATION ........................

  • Page 4: Wirespeed Modem User Guide

    56 Kbps analog modem. In addition to the many features Westell modem users have enjoyed throughout the years, we have embedded a PPPoE shim in our modem so you no longer have to install any other software to get connected. We have also added VPN support via PPTP so that you can tunnel into your corporate network, as well as, true “Always-On"...

  • Page 5: Adsl Modem Installation

    WireSpeed ADSL Modem ADSL MODEM INSTALLATION This section explains the procedures for installing Westell’s WireSpeed ADSL modem. The modem operates up to 300 feet (91.4 meters) from a PC or Ethernet hub over 100-Ohm, Category 5 cable. Connecting the ADSL Modem Refer to the diagrams shown in Figure 1 and Figure 2, and to the steps below to connect the ADSL modem.
  • Page 6 WireSpeed ADSL Modem Table 1. WireSpeed Connectors Connector Name Connector Type Description 6-pin (RJ-11) modular jack Connects to an ADSL-equipped telephone jack or DSL connection of POTS splitter. POWER 3-pin mini-DIN connector Connects power cord ETHERNET 8-pin (RJ-45) modular jack Connects Ethernet device to the PC or 10Base-T hub Table 2.

  • Page 7: Led Indicators

    WireSpeed ADSL Modem LED Indicators The LED indicators shown in Figure 3 are used to verify the unit’s operation and status. Connections are Power located on the rear Ready Link Activity Figure 3. WireSpeed Modem (Front) State Description Solid Green Power ON POWER No Light...

  • Page 8: Webshare Installation Utilities

    WireSpeed ADSL Modem WEBSHARE INSTALLATION UTILITIES Running WebShare Installation Utilities Account parameters must be added to WebShare before connecting to your ISP or Corporate LAN. Use the Westell- provided WebShare Installation Utilities to simplify the setup of the following: •...
  • Page 9 WireSpeed ADSL Modem Figure 5. Function Selection CAUTION Do not select the default option! Setup Computer, is the default function. Click Next. Note: Use the advanced options when directed by technical support only. The Choose Destination Location window shows the location where user documentation will be placed. (The documentation file is named Webshare_Usr_Gd.pdf.) Figure 6.
  • Page 10 When the setup is complete, the Reboot PC window appears. Setting changes will not take effect until the computer has been restarted. 8. Select Yes I want to restart my computer now to restart the PC. Note: Before clicking Finish, remove the Westell CD-ROM from the CD-ROM drive. 030-300194 Rev. A WebShare Installation Utilities...
  • Page 11 WireSpeed ADSL Modem Figure 8. Reboot PC This completes the basic WebShare setup process. When your computer restarts, the WebShare Home Page will appear. If you do not wish to set up a WebShare account at this time, you may open the WebShare Home Page later by clicking on the WebShare icon on your desktop.

  • Page 12: Disabling Autodial

    WireSpeed ADSL Modem Disabling Autodial A browser is typically set to dial into an ISP connection automatically when the browser is launched. In order to access the Internet through your “always-on” ADSL line, the autodial feature must be disabled. Dial-Up Settings Your Connection dial-up setting must be set to Never dial a connection.

  • Page 13: Setting Up Your Webshare Account

    WireSpeed ADSL Modem SETTING UP YOUR WEBSHARE ACCOUNT The WebShare Icon This section shows you how to set up your initial WebShare account. The installation program will also place a WebShare icon on your desktop. The icon will assist you in setting up your WebShare account. Figure 10.

  • Page 14: Adding And Configuring Additional Webshare Accounts

    WireSpeed ADSL Modem Under PPP Connections, click New. The Configure Account window appears. This is where you set the account parameters. Figure 12. Configure Account Window The Description is a word or phrase created to identify the account. For example, the following parameters were obtained from a service provider: User ID: cisco-2@local Password: ******...
  • Page 15 WireSpeed ADSL Modem In the User ID field, enter the user ID obtained from your ISP. Figure 13. Configure Account Dialog Box Click Save to commit these values to WebShare. The Configure Account window closes and a new entry appears under PPP Connections on the Home Page. Figure 14.
  • Page 16 WireSpeed ADSL Modem Only one account may be active at a time. Establishing a session for an idle account while another session is active will disconnect the currently active session. Figure 15. Session Conflict Warning The Session Conflict warning indicates that a session is already active. 030-300194 Rev.

  • Page 17: Connecting To An Account

    WireSpeed ADSL Modem CONNECTING TO AN ACCOUNT Verify that the Ready LED of the modem is solid green and at least one PPP account has been created before activating a PPP session with your ISP. Activating a PPP Session To activate a PPP session, follow these steps: Click the Connect button of the PPP account to activate the Home Page as shown in below.
  • Page 18 WireSpeed ADSL Modem In the Connect window enter your password (received from the ISP) for the User ID of that account. (A valid password must start and end with something other than a space.) After you have entered your password, you can save the password by checking the Save password and enable Auto-Reconnect box, or you can bypass this feature and click Connect.
  • Page 19 WireSpeed ADSL Modem Click the Connect button. A Connecting screen appears briefly. Once a connection is made, a Connected to <connection> message appears in the PPP Status box to inform you that a PPP session has been established on the connection you chose. (Where “<connection>” is the name of your connection.) Figure 19.
  • Page 20 After the PPP account connects to the ISP, you can browse the Internet by entering the desired URL (Universal Resource Locator) directly into the Address box (Location box) of your browser. You’re now ready to surf the Internet! Try: http://www.westell.com Figure 21. Westell Home Page 030-300194 Rev. A Connecting to a WebShare Account...

  • Page 21: Disconnecting From A Ppp Session

    WireSpeed ADSL Modem Disconnecting from a PPP Session Your PPP connection remains live unless you disconnect it. Use the following procedure to disconnect an active PPP connection. Procedure: Return to the WebShare Home Page. Use any of the following methods: •...

  • Page 22: Advanced Configuration

    WireSpeed ADSL Modem ADVANCED CONFIGURATION This section covers the WebShare Management Interface features and includes instructions on changing WebShare settings. Restarting WebShare When adding, deleting, or modifying WebShare settings, the modem must be restarted for the changes to take effect. When WebShare is saving information, a "Please wait ..."...

  • Page 23: The Webshare Management Interface Menu

    WireSpeed ADSL Modem The WebShare Management Interface Menu Selecting the WebShare icon on the desktop activates your web browser and establishes a home page for WebShare. A Management Menu is located in the left portion of your home page. It provides links to the other management pages available for configuration, status, control and other operation information for WebShare.

  • Page 24: The Home Page

    WireSpeed ADSL Modem The Home Page The WebShare Home Page provides access to all of the configured PPP accounts and allows users to establish connections, create accounts and edit accounts. This is the same screen you used when you set up an account on page 10. Figure 26.

  • Page 25: Edit Button

    WireSpeed ADSL Modem Edit Button The Edit button allows users to change settings for an account. Note: User ID and passwords are usually assigned by the service provider. Users may freely change the account Description. Connection Status The Status column indicates the connection status of each PPP account. This icon shows that the account is INACTIVE.

  • Page 26: Diagnostics

    WireSpeed ADSL Modem Diagnostics Accessing the Main Diagnostics Page Select the Diagnostics menu item from the WebShare management menu to display the Diagnostics page. The figure below shows the Diagnostics window before any diagnostic tests have been performed. Figure 28. Diagnostics Window (before diagnostic tests have been performed) Test All The Test All button will execute all of the tests sequentially beginning with the Self-Test and ending with PING.

  • Page 27: Self-Test

    WireSpeed ADSL Modem The figure below shows the Diagnostics window returned after clicking the Test All button and providing PING IP address values. Figure 29. Diagnostics Window (Sample values. Actual data may vary.) Self-Test This test verifies the integrity of all data stored in the modem. Messages: •...

  • Page 28: Ethernet To Pppoe

    WireSpeed ADSL Modem • No Response: The provider’s equipment did not respond as expected. • Not Tested: A previous test has failed, causing further tests to be skipped. Ethernet to PPPoE This test verifies that PPPoE Discovery has been completed and a PPPoE session exists with the provider’s router. Messages: •...

  • Page 29: Ping

    WireSpeed ADSL Modem • Success: A PING response was received from the Internet host. • Not Response: No PING response arrived from the Internet host. • Not Tested: A previous test has failed, causing further tests to be skipped. PING This test button initiates an IP PING to any host IP address or name specified in the PING data fields.
  • Page 30 WireSpeed ADSL Modem Events in the log are time stamped, with the timestamp indicating time since last reboot. The clock time of the PC on which the Log File is being viewed is also listed near the top of the log, allowing you to map time since reboot to time of day. The Save Diagnostic Log File button lets you save the contents of the Log File directly to a file.

  • Page 31: The Lan Advanced Configuration Page

    WireSpeed ADSL Modem The LAN Advanced Configuration Page Accessing the LAN Advanced Configuration Dialog Box The LAN Advanced Configuration dialog box is accessed by selecting the LAN Advanced menu item from any of the WebShare management windows. The LAN Advanced Configuration dialog box displays the local Ethernet characteristics including the IP address, subnet mask, DNS proxy IP addresses, and the state of the DHCP server.

  • Page 32: Ip Address

    WireSpeed ADSL Modem IP Address The Internet Protocol (IP) address is a unique 32-bit number used to identify the host computer connected to a TCP/IP network. The value of the IP Address is represented in a dotted decimal format. WebShare assigns 192.168.0.1 to this address by default.

  • Page 33: Lan Pc Ip Address

    The WebShare LAN Advanced Configuration window shows the current configuration settings. NOTE Westell modems are shipped with VPI/VCI preset for your area. If these need to be changed, contact your service provider for the correct settings and follow the instructions on the next page.

  • Page 34: Changing Vpi/Vci Settings

    WireSpeed ADSL Modem VPI/VCI settings Figure 33. LAN Advanced Configuration Window Changing VPI/VCI Settings CAUTION Do not change your VPI/VCI settings unless instructed to do so by your service provider! Current VPI/VCI settings are located on the LAN Advanced window. To change them, type the correct numbers in the fields provided and click the Save button at the bottom of the screen.

  • Page 35: Virtual Private Network Support

    Personal Computer. Your computer must support Point-to-Point and Point-to-Point Tunneling Protocol (PPTP). Please refer to your original operating system documentation to see if your PC supports these protocols. • Operating System. Your Westell modem supports VPN on Windows 98, Windows Me, Windows 2000, and Windows NT operating systems. •...

  • Page 36: Creating A Vpn Connection

    WireSpeed ADSL Modem Creating a VPN Connection After you have installed VPN, you must create a new connection in Dial-Up Networking. NOTE: You need the host name or IP address of your corporate LAN (or other service provider) to make this connection. Check with the administrator of the server to which you are trying to connect to get this information.

  • Page 37: Creating A Vpn Connection For Windows 2000

    WireSpeed ADSL Modem Creating a VPN Connection for Windows 2000 To connect to a VPN server on a corporate LAN, you need to first make sure that you are connected to the Internet by connecting to your ISP. Connecting to the Internet puts you on the same worldwide Internet backbone where the corporate VPN server is connected.
  • Page 38 WireSpeed ADSL Modem On the Public Network screen, select the option Do not dial the initial connection. Click Next. Figure 35. The Public Network Screen On the Destination Address screen, type the host name or IP address of the corporate LAN to which you are connecting.
  • Page 39 WireSpeed ADSL Modem On the Connection Availability screen, click the option Only for myself. Click Next. Figure 37. Connection Availability Follow the on-screen instructions to finish the wizard. 030-300194 Rev. A Advanced Configuration...
  • Page 40 WireSpeed ADSL Modem When you use your connection, by default you will only have the option to type your user name and password. Domain Option A corporate LAN connection may prompt remote users for a domain name for full access to features such as corporate e-mail and file sharing.

  • Page 41: Using A Vpn Connection (Windows 2000)

    WireSpeed ADSL Modem Using a VPN Connection (Windows 2000) After configuring the connection, follow these steps to establish a connection: Double-click the icon in the Dial-Up Networking folder or click the shortcut on your desktop. The Connect to window appears. (The name of your connection appears in the title bar.) Type the User name and Password.

  • Page 42: Configuring Vpn For Windows Nt

    WireSpeed ADSL Modem ONFIGURING INDOWS This section describes how to create and set up PPP/PPTP Dial-Up connections for Windows NT. NOTE: Make sure that Microsoft Service Pack 3 has been installed on your computer before creating PPTP tunnel sessions. Installing PPTP for Windows NT Before you create VPN connections, install the PPTP networking protocol as follows: From the Windows taskbar, click Start >...

  • Page 43: Creating A New Vpn Phonebook Entry For Windows Nt

    WireSpeed ADSL Modem Creating a New VPN Phonebook Entry for Windows NT The following procedure tells how to create a VPN Phonebook entry for use with a corporate LAN or dial-up transport. A VPN connection contains the IP address of a PPTP server and the user account information for that server. WebShare allows you to create and store up to eight accounts for VPN and other types of connections.

  • Page 44: Disconnecting A Vpn Connection

    WireSpeed ADSL Modem Disconnecting a VPN Connection Use these steps to close a PPTP tunnel: Click the connection icon for the tunnel you wish to close. Click Disconnect. The VPN connection to your service provider or corporate LAN has been disconnected. 030-300194 Rev.

  • Page 45: The Webshare About Page

    WireSpeed ADSL Modem The WebShare About Page The About page provides the model number and version information for WebShare. This information is necessary when calling for technical support. (Sample data shown below–your information will vary.) Figure 40. WebShare About Window (Actual data may vary.) WebShare Help The Help feature on the WebShare Management Menu is context-sensitive.

  • Page 46: Technical Support Information

    Warranty Westell warrants this product to be free from defects at the time of shipment. Westell also warrants this product to be fully functional for the time period specified by the terms and conditions of the warranty. Any attempt to repair or modify the equipment by anyone other than an authorized Westell representative will void the warranty.

  • Page 47: Product Specifications

    • Path MTU Discovery INIMUM YSTEM EQUIREMENTS • Westell ADSL Ethernet modem • Microsoft® Windows 98, Windows ME, Windows 2000, or Windows NT 4.0 • Microsoft® Internet Explorer™ 4.x or higher, or Netscape Navigator ™ 4.x or higher • 5 MB of free Hard Drive space •...

  • Page 48: Appendix

    WireSpeed ADSL Modem APPENDIX AC AND INUX UPPORT The WebShare Installation Utility will not run on Macintosh or Linux computers. However, computers running Macintosh and Linux operating systems can be installed on a network that is using WebShare by simply configuring the Macintosh or Linux computer to support DHCP.

  • Page 49: Index

    WireSpeed ADSL Modem INDEX Linux, 53 About Page, 42 Account Information Setup, 11 Macintosh, 53 Account Parameters, 11 Management Menu, 21 Activating a PPP Session, 16 Minimum System Requirements, 1 Adding a WebShare Account, 12 Modem restart, 20 ADSL Modem, 25 Autodial, 10 Autodial, disabling, 10 Auto-Reconnect, 17...

  • Page 50: Regulatory Information

    O NOT damaged merchandise to Westell until you have first obtained a Return Material Authorization from Westell. For return of material, contact your Westell Customer Support representative. This equipment cannot be used on public coin phone service provided by the telephone company. Connection to party line service is subject to state tariffs.

  • Page 51: Software License Agreement

    AGREEING TO THE TERMS OF THIS LICENSE AGREEMENT. IF YOU ARE NOT WILLING TO BE BOUND BY THE TERMS OF THIS LICENSE AGREEMENT, YOU SHOULD PROMPTLY RETURN THE SOFTWARE TO WESTELL TECHNOLOGIES, INC. AND YOU WILL RECEIVE A REFUND OF THE LICENSE FEE PAID. THIS LICENSE AGREEMENT REPRESENTS THE ENTIRE AGREEMENT CONCERNING THE SOFTWARE BETWEEN YOU AND WESTELL TECHNOLOGIES, INC.
  • Page 52 WireSpeed ADSL Modem 6. Limitation of Liability. Licensor's cumulative liability to you or any other party for any loss or damages resulting from any claims, demands, or actions arising out of or relating to this Agreement shall not exceed the license fee paid to Licensor for the use of the SOFTWARE.

  • Page 53: Publication Information

    All rights reserved. Printed in USA. Westell, Inc. 750 North Commons Drive Aurora, Illinois 60504 USA www.westell.com Trademarks WireSpeed™ and WireSpeed Pro™ are trademarks of Westell, Inc. All other trademarks are owned by the respective companies. 030-300194 Rev. A Regulatory Information...

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