User Guide 1. PRODUCT DESCRIPTION Westell’s WireSpeed™ Dual Connect Modem adds reliable, high-speed, Internet access to your existing home or office phone line. Your ADSL connection is “always-on” ending the hassles of dial-up modems and busy signals. Installation is easy ... no tools ... no headaches. Simply plug the modem into the 10/100 Base-T or USB port of your PC, apply power, perform the simple software configuration, and connect your ADSL phone line to the modem.
User Guide 3. REGULATORY INFORMATION FCC Compliance Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
User Guide Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local Telecommunication Company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
User Guide 5. INSTALLATION INFORMATION Installation Requirements To install the Westell Dual Connect modem, you will need the following: An Ethernet adapter installed in your PC or a USB adapter installed in your PC. A DSL-ready line (provided by your Service Provider). Package Contents WireSpeed Dual Connect Modem Power Supply...
User Guide Cable Connectors and Pinouts The following items are located on the rear panel of the modem. See Figure 1. Tables 2 through 5 list the connector types and pinout designations. DSL (LINE) Connector (RJ-11) USB Connector Power Connector (Barrel) Ethernet Connector (RJ-45) Line Connector Figure 1.
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User Guide Modem Installations This section explains the procedures for installing Westell’s WireSpeed Dual Connect modem via USB connections or via 10/100 Base-T/Ethernet connections. Note: This product supports simultaneous use of Ethernet and USB ports. They may be connected simultaneously if you are using two distinct IP addresses. Please wait until you have received notification from your Service Provider that your DSL line has been activated before installing your modem.
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User Guide Connect the DSL phone cable from the connector marked DSL-equipped telephone line jack on the wall. IMPORTANT: Do not use a DSL filter on this connection. You must use the phone cord that was provided with the modem kit. Connect the USB cable from the USB connector marked on the PC.
User Guide 6. INSTALLING USB DRIVERS The Microsoft Plug & Play auto-detect feature recognizes when new hardware has been installed. After you connect the Westell WireSpeed Dual Connect Modem to the PC, it will be detected automatically. Westell CD-ROM Installation: Place the Westell CD-ROM that you received in the modem kit into the appropriate drive.
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User Guide Windows 98SE: Select CD-ROM drive option. See Figure 7. Click Next. Windows will search for the driver. Windows 98SE: Select option button The updated driver (Recommended) Westell T1AR5 ADSL USB Modem. See Figure 8. Click Next. 030-300196 Rev. A Figure 6.
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User Guide Figure 8. Location of Hardware Device Driver Windows 98SE: Windows will display the location of the driver. See Figure 9. Click Next. Note: The drive “letter” may vary. Windows 98SE: Remove the Westell CD from the CD-ROM Drive. Next, insert the Windows operating system CD into the CD-ROM Drive.
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User Guide Figure 10. Insert Windows Operating System CD Windows 98SE: The system will begin copying files (Figure 11). Windows 98SE: This window may or may not appear as some ‘CAB’ files are stored on hard disk (Figure 12). Windows 98SE: The window below confirms that the PC has finished loading the drivers (Figure 13). Click Finish.
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User Guide 10. Windows 98SE: Click Yes to restart your computer. See Figure 14. After the computer has restarted, the modem is ready for use. Refer to the Internet Service Provider (ISP) installation manual to install the software required for your Internet connection. Installing the USB Drivers for Windows 98ME Windows 98ME: After you have connected the Dual Connect Modem to your PC, the Found New Hardware window appears (Figure 15).
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User Guide Windows 98ME: Windows will display the location of the driver. See Figure 17. Click Next. Figure 17. Location of Hardware Device Driver Windows 98ME: The window below confirms that the PC has finished loading the drivers. See Figure 18. Click Finish.
User Guide Windows 98ME: When the System Settings Change screen appears, the USB drivers are installed properly. See Figure 19. Click Yes. After the computer has restarted, the modem is ready for use. Refer to the Internet Service Provider (ISP) installation manual to install the software required for your Internet connection.
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User Guide Figure 21. Welcome to Install Device Driver Windows 2000: The Install Hardware Device Drivers window appears. Select Search for a suitable driver for my device (recommended) See Figure 22. Click Next. 030-300196 Rev. A Figure 22. Search for Device Driver WireSpeed Dual Connect Modem...
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User Guide Windows 2000: The Locate Driver Files window appears. Select the CD-ROM drives option (Figure 23). Click Next. Windows 2000: The Driver Files Search Results window appears (Figure 24). Click Next. Note: The drive “letter” may vary. 030-300196 Rev. A Figure 23.
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User Guide Windows 2000: The modem software does not have a digital signature (Figure 25). Click Yes. Windows 2000: The window below confirms that the PC has finished loading the drivers (Figure 26). Click Finish. Windows 2000: When the System Settings Change screen appears, the USB drivers are installed properly. See Figure 27.
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User Guide After your computer has restarted, the modem is ready for use. Refer to the Internet Service Provider (ISP) installation manual to install the software required for your Internet connection. Installing the USB Driver for Windows 98FE After you have connected the Westell Dual Connect Modem to your PC, the Found New Hardware window appears (Figure 28).
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User Guide Windows 98FE: Select the CD-ROM drive option button (Figure 31). Click Next. Windows 98FE: Select The updated driver (Recommended) Westell TIAR5 ADSL USB Modem. See Figure 32. Click Next. 030-300196 Rev. A Figure 30. Search for Device Driver Figure 31.
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User Guide Windows 98FE: Windows will display the location of the driver (Figure 33). Click Next. Note: The drive “letter” may vary. Figure 33. Location of Hardware Device Driver Windows 98FE: Remove the Westell CD from the CD-ROM Drive. Next, insert the Windows operating system CD into the CD-ROM Drive.
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User Guide Windows 98FE: The system will begin copying files (Figure 35). Windows 98FE: The window below confirms that the PC has finished loading the drivers (Figure 36). Click Finish. Windows 98FE: Click Yes to restart your computer (Figure 37). 030-300196 Rev.
User Guide After the computer has restarted, the modem is ready for use. Refer to the Internet Service Provider (ISP) installation manual to install the software required for your Internet connection. Installing the USB Driver for Windows XP After you have connected the Westell Dual Connect Modem to your PC, the Found New Hardware window appears (Figure 38).
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User Guide Windows XP: The Hardware Installation window appears (Figure 41). Click Continue Anyway. Windows XP: The window below confirms that the PC has finished loading the drivers (Figure 42). Click Finish. 030-300196 Rev. A Figure 40. Search for Driver Figure 41.
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User Guide WireSpeed Dual Connect Modem Figure 42. Device Drivers Refer to the Internet Service Provider (ISP) installation manual to install the software required for your Internet connection. 030-300196 Rev. A...
User Guide 7. INSTALLING DIAGNOSTIC SOFTWARE for WINDOWS 98/ME/2000 Note: Your Service Provider may require that you install the diagnostic software for technical support. However, the software is not required to operate your modem. Diagnostic software installation is optional. The diagnostic software should be used as directed by your service provider to troubleshoot problems with your DSL service.
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User Guide WireSpeed Dual Connect Modem Figure 44. Select Directory for a Diagnostic Software Installation The Modem Detect screen appears. Click Next. See Figure 45. Figure 45. Modem Detect When the diagnostic software has finished loading, the Setup Complete screen appears. Select Run application now.
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User Guide The diagnostic software can affect key settings of your communications software, and should only be run when instructed by your service provider. For additional details on the diagnostic functions, see the Diagnostic Icon Information Panels. Your modem software installation is complete. Follow the instructions provided by your service provider to configure your Westell Modem and browser settings.
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User Guide WireSpeed Dual Connect Modem The Administration Panel The Administration panel displays information on the modem hardware model and software versions. See Figure 49. Figure 49. Administration Diagnostic Panel To display the Menu screen, right click on the Administration Diagnostic Panel. The Menu screen appears (Figure 50).
User Guide 8. UNINSTALLING DIAGNOSTIC SOFTWARE FOR WINDOWS 98/ME/2000 From the Start Menu, select Programs > Westell > Uninstall Diagnostic Icon. The Uninstall Westell Diagnostic Icon appears (Figure 52). Click Next. Figure 52. Welcome to Uninstall Diagnostic Application The Confirmation window appears (Figure 53). Click Yes to confirm that you want to uninstall the diagnostic icon application.
User Guide 9. TECHNICAL SUPPORT INFORMATION Westell Technical Support If technical assistance is required, contact Westell by using one of the following options: Phone: 1-630-375-4500 email: global_support@westell.com Visit Westell at www.westell.com to obtain additional information, view frequently asked questions, and enter on- line service requests.
AGREEMENT. IF YOU ARE NOT WILLING TO BE BOUND BY THE TERMS OF THIS LICENSE AGREEMENT, YOU SHOULD PROMPTLY RETURN THE SOFTWARE AND HARDWARE TO WESTELL TECHNOLOGIES, INC. THIS LICENSE AGREEMENT REPRESENTS THE ENTIRE AGREEMENT CONCERNING THE SOFTWARE BETWEEN YOU AND WESTELL TECHNOLOGIES, INC.
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