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TCL
A502DL
Quick Start Guide
Thank you for choosing TCL. This booklet helps you get started with your new TCL XL. For more
information about how to use TCL XL, please go to www.TCLonetouch.us for complete user manual.
English - CJB2AR0KFAAA
Made and Printed in China

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Do you have a question about the TCL LX A502DL and is the answer not in the manual?

Questions and answers

Karin
March 23, 2025

message icon not on home screen

1 comments:
Mr. Anderson
March 23, 2025

The message icon may be missing from the Home screen because it was removed. To restore it, you can check the app drawer and drag the icon back to the Home screen. If the app was accidentally disabled, you can enable it by going to Settings > Apps and reactivating it.

This answer is automatically generated

channing welch
July 18, 2025

how do you set up voicemail on a TCL LX?

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Summary of Contents for Alcatel TCL LX A502DL

  • Page 1: Quick Start Guide

    A502DL Quick Start Guide Thank you for choosing TCL. This booklet helps you get started with your new TCL XL. For more information about how to use TCL XL, please go to www.TCLonetouch.us for complete user manual. English - CJB2AR0KFAAA Made and Printed in China...
  • Page 2: Table Of Contents

    Table of contents Your mobile ������������������������������������������������������������������������������������������������������������������������� 1 Text input��������������������������������������������������������������������������������������������������������������������������� 11 Phone ��������������������������������������������������������������������������������������������������������������������������������� 12 Contacts ���������������������������������������������������������������������������������������������������������������������������� 15 Messages �������������������������������������������������������������������������������������������������������������������������� 16 Email ���������������������������������������������������������������������������������������������������������������������������������� 17 Getting connected ������������������������������������������������������������������������������������������������������������� 18 Find my location using GPS satellites ����������������������������������������������������������������������������������������20 Data backup ���������������������������������������������������������������������������������������������������������������������� 21 Factory data reset ������������������������������������������������������������������������������������������������������������� 21 Applications &...
  • Page 3: Your Mobile

    Your mobile ���������������������������������������� 1�1 Keys and connectors Headset connector LED indicator Touch screen Back key Recents key Home key Micro-USB Connector...
  • Page 4 Camera Volume key Power key Back key • Touch to go back to the previous screen, or to close a dialog box, options menu, the notification panel, etc. Home key • From any application or screen, touch to return to the Home screen. •...
  • Page 5 Power key • Press: Lock the screen/Light up the screen. • Press and hold: Show the pop-up menu to select from Power off/Restart/Airplane mode. Press and hold the Power key for more than 8 seconds to reboot. • Press the Power key and Volume down key to capture a screenshot. •...
  • Page 6 Charging the battery It is advised that you fully charge your battery ( ). Connect the battery charger to your phone and main socket respectively, charging status is indicated by the percentage on screen while the phone is powered off. The percentage increases as the phone is charged. To reduce power consumption and energy waste when the battery is fully charged, disconnect your charger from the plug;...
  • Page 7 1�3 Home screen You can bring all the items (applications, shortcuts, folders and widgets) you love or use most frequently to your Home screen for quick access. Touch the Home key to switch to the Home screen. Status bar • Status/Notification indicators •...
  • Page 8 1�3�1 Using the touchscreen Touch To access an application, touch it with your finger. Touch and Hold To enter the available options for an item, touch and hold the item. For example, select a contact in Contacts, touch and hold this contact, an options list will then appear on screen. Drag Place your finger on the screen to drag an object to another location.
  • Page 9 1�3�2 Status bar From the status bar, you can view both phone status and notification information. Status icons 3G connected Vibrate mode 3G in use Alarm is set 4G connected Connected to a Wi-Fi network 4G in use Speakerphone is on Signal strength No SIM card inserted Roaming...
  • Page 10 Notification icons New Gmail message Missed call New Email message Radio is on New text or multimedia message An open Wi-Fi network is available Problem with SMS or MMS delivery Uploading data Upcoming event Downloading data Screenshot error System update available Screenshot captured Touch and drag down the Status bar to open the Quick settings panel or Notification panel.
  • Page 11 Touch to switch to the Quick settings panel. Touch to clear all event–based notifications (other ongoing notifications will remain). Quick settings panel Touch and drag down the Notification panel to open the Quick settings panel, where you can enable or disable functions or change modes by touching the icons. Touch to access Settings, where you can set more items.
  • Page 12 1�3�3 Lock/Unlock your screen To protect your phone and privacy, you can lock the phone screen by creating a variety of patterns, PIN or password etc. 1�3�4 Personalize your Home screen You can touch and hold a folder, an application or a widget to activate the Move mode, and drag the item to any Home screen as you prefer.
  • Page 13: Text Input

    Text input ������������������������������������������� 2�1 Using Onscreen Keyboard Onscreen Keyboard settings Touch the Application tab from the Home screen, select Settings > System > Language & input, touch the keyboard name to access a series of settings 2�1�1 Google Keyboard Touch to enter text or numbers.
  • Page 14: Phone

    Phone �������������������������������������������� 3�1 Placing a call You can easily launch a call using Phone. Touch the Application tab from the Home screen and select Phone, or touch the icon on the home screen to access Phone application Slide Left to access Favorites;...
  • Page 15 Touch and hold to access voicemail. Touch to place a call Enter the desired number from the keyboard directly or select a contact from Contacts or Call log by sliding or touching tabs, then touch to place the call. The number you entered can be saved to Contacts by touching the Create new contact. If you make a mistake, you can delete the incorrect digits by touching To hang up a call, touch or the Power key (when the Settings\Accessibility\Power button...
  • Page 16 3�2 Answering or rejecting a call When you receive a call, you can touch DECLINE to reject the call or touch ANSWER to connect the call. For more, touch the incoming call then: • Slide the icon up to answer; •...
  • Page 17: Contacts

    Contacts ���������������������������������������� From Contacts app, you can view and create contacts on your phone and synchronize these with your Gmail contacts or other applications on the web or on your phone. 4�1 Adding a contact Touch Application tab on the Home screen, select Contacts, then, you can touch to create a new contact.
  • Page 18: Messages

    Messages �������������������������������������� You can create, edit and receive SMS and MMS with this phone. To access this feature, touch the Application tab from the Home screen, then select Messages. 5�1 Write message On the message list screen, touch the new message icon to write text/multimedia messages.
  • Page 19: Email

    Sending a multimedia message MMS enables you to send video clips, images, photos, animations and sounds to other compatible phones and e-mail addresses. An SMS will be converted to MMS automatically when media files (image, video, audio, etc.) are attached or Subject or email addresses are added. Email���������������������������������������������...
  • Page 20: Getting Connected

    Getting connected������������������������������ To connect to the Internet with this phone, you can use 4G networks or Wi-Fi, whichever is most convenient. 7�1 Connecting to the Internet 7�1�1 The first time you turn on your phone, it will automatically configure your network service: 4G. To check the network connection you are using, touch the Application tab from the Home screen, then touch Settings >...
  • Page 21 7�2 Connecting to a computer With a USB cable, you can transfer media files and other files between your microSD card/internal storage and the computer. To connect/disconnect your phone to the computer: To connect: • Use a USB cable to connect the phone to a USB port on your computer. You will receive a notification USB for file transfers.
  • Page 22: Find My Location Using Gps Satellites

    Find my location using GPS satellites �� To activate your phone’s global positioning system (GPS) satellite receiver: • Touch the Application tab from the Home screen. • Touch Settings > Security & Location. • Touch the switch beside Location to turn on. You can then open Maps to find your location: Use your phone’s GPS satellite receiver to pinpoint your location with an accuracy as close as several meters (“street level”).
  • Page 23: Factory Data Reset

    Data backup ��������������������������������������� This phone enables you to back up your phone’s settings and other application data to the Google Servers, with your Google account. If you replace your phone, the settings and data you’ve backed up are restored onto the new phone the first time you sign in with your Google account.
  • Page 24: Applications & Internal Storage

    Applications & Internal storage��� ��� 11�1 Applications With this phone, some built-in Google applications and other third party applications are available for your convenience. With the built-in applications, you can • Communicate with friends. • Exchange messages or emails with friends. •...
  • Page 25: Safety And Use

    Safety and use ��������������������������������������������� Please read before using your phone THE BATTERY IS NOT FULLY CHARGED WHEN YOU TAKE IT OUT OF THE BOX. DO NOT REMOVE THE BATTERY PACK WHEN THE PHONE IS CHARGING. Privacy restrictions Some countries require full disclosure of recorded telephone conversations, and stipulate that you must inform the person with whom you are speaking that the conversation is being recorded.
  • Page 26: Important Health Information And Safety Precautions

    Important health information and safety precautions When using this product, the safety precautions below must be taken to avoid possible legal liabilities and damages. Retain and follow all product safety and operating instructions. Observe all warnings in the operating instructions on the product. To reduce the risk of bodily injury, electric shock, fire, and damage to the equipment, observe the following precautions.
  • Page 27 NOTE: This product should be operated only with the following designated Battery Pack(s). Take extra precautions  • Keep the battery or device dry and away from water or any liquid as it may cause a short circuit. • Keep metal objects away so they don’t come in contact with the battery or its connectors as it may lead to short circuit during operation.
  • Page 28: Prevention Of Hearing Loss

    Prevention of hearing loss CAUTION: Permanent hearing loss may occur if earphones or headphones are used at high volume for prolonged periods of time. Safety in aircraft Due to the possible interference caused by this product to an aircraft’s navigation system and its communications network, using this device’s phone function on board an airplane is against the law in most countries.
  • Page 29: Interference With Medical Equipment Functions

    Interference with medical equipment functions This product may cause medical equipment to malfunction. The use of this device is forbidden in most hospitals and medical clinics. If you use any other personal medical device, consult the manufacturer of your device to determine if they are adequately shielded from external RF energy.
  • Page 30: General Precautions

    General precautions You alone are responsible for how you use your phone and any consequences of its use� You must always switch off your phone wherever the use of a phone is prohibited� Use of your phone is subject to safety measures designed to protect users and their environment� Avoid applying excessive pressure to the device ...
  • Page 31 • The product has been dropped or damaged. • There are noticeable signs of overheating. • The product does not operate normally when you follow the operating instructions. Avoid hot areas  The product should be placed away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.
  • Page 32: Regulatory Agency Identifications

    Small children  Do not leave your phone and its accessories within the reach of small children or allow them to play with it. They could hurt themselves or others, or could accidentally damage the phone. Your phone contains small parts with sharp edges that may cause an injury or which could become detached and create a choking hazard.
  • Page 33: Federal Communication Commission Interference Statement

    Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 34 US Information Concerning the Federal CommunicationsCommission (“FCC”) Requirements for Hearing Aid Compatibility with Wireless Devices When wireless devices are used near hearing devices (such as hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference, and wireless devices also vary in the amount of interference that they generate.
  • Page 35 SAR Information 0.60 W/kg @ 1g (HEAD) 1.00 W/kg @ 1g (BODY) THIS MODEL DEVICE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used with the TCL Mobile Limited.
  • Page 36: Hearing Aids

    Use only the supplied or an approved antenna. Unauthorized antennas, modifications, or attachments could impair call quality, damage the phone, or result in violation of regulations. Do not use the phone with a damaged antenna. If a damaged antenna comes into contact with the skin, a minor burn may result.
  • Page 37 2. Call Alcatel US Customer Support at 1-855-368-0829. Battery Recycling (USA & Canada): Alcatel partners with Call2Recycle® to offer a safe and convenient battery recycling program. For more information on our Battery Recycling Program, please visit the USA and Canada website at...

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