Information Codes - Samsung SilverCare SilverCare Washer Owner's Manual

Troubleshooting

INFORMATION CODES

Information codes may be displayed to help you better understand what is occurring with your Washer.
Code Symbol
Unbalanced load prevented your
Washer from spinning.
Door is unlocked when Washer
is running.
Door is open when Washer is
running.
Your Washer failed to lock the
door.
Water temperature control
problem.
(Heater Control problem)
Your Washer has tried to fill but
has not reached the proper water
level.
The door will not unlock.
Motor not running properly.
Your washer is not draining.
But, it can light up when the unit
senses a brief restriction while
draining.
Your Washer has tried to fill but
was unsuccessful.
E-3 SAMSUNG Clothes Washer Owner's Instructions
Meaning
Redistribute the load, press the Cycle Selector
dial.
Press the Power button to turn off your Washer,
then restart the cycle. If the code reappears,
call for service. See below.
Close the door tightly and restart the cycle.
If the code reappears, call for service.
See below.
Close the door tightly and restart the cycle.
If the code reappears, call for service.
See below.
Call for service. See below.
Call for service. See below.
Make sure the door is firmly closed.
Push the Power button to turn off your Washer,
then turn it on again. If the code reappears, call
for service. See below.
Restart the cycle pressing the Cycle Selector
dial. If the code reappears, call for service.
See below.
Before calling for service, check the following.
1) Turn off the unit and turn it on again.
2) Select the Spin Only
3) Press the Start/Pause to drain the water.
If it still does not drain, call for service.
Make sure the water faucets are open all the
way. Check for kinked hoses.
Check inlet screens on fill hoses.
Solution