Trouble Shooting - Samsung DJ68-00264B User Manual

Trouble shooting

Check this list of possible problems and solutions before bring your vacuum to a service
center
problem
Vacuum cleaner won't turn on
• Not properly plugged into electrical outlet.
• Vacuum cleaner not turned on.
• No electricity in the electrical outlet.
Vacuum cleaner won't pick up / loss of suction
• Circuit breaker tripped
• Agitator brush rolls worn
• Dust bin full
• Incorrect carpet height setting
• Broken belt
• One or both filters are clogged
dust escaping from the vacuum cleaner
• Dust bin full
• Dust bin not installed
• HEPA filter clogged
• Dust bin not properly installed
• Filter assembly not assembled properly
• Pre-filter clogged
If you have any questions or comments relating to Samsung products,
please contact the SAMSUNG customer care center.
COUNTRy
AUSTRALIA
HONG KONG
MALAYSIA
SINGAPORE
• Plug unit in firmly
• Press on/off button
• Check fuse or breaker
• Reset circuit breaker
• Replace brush rolls
• Dust bin release empty button to empty
• Set carpet height adjustment to appropriate
• Replace belt
• Remove, clean and replace filters
• Empty dust bin
• Review dust bin replacement
• Replace HEPA filter
• Ensure that dust bin assembly is positioned
properly
• Ensure that filter assembly is positioned
properly.
• Clean pre-filter
CAll
1300 362 603
3698-4698
1800-88-9999
1800-SAMSUNG (7267864)
possible solution
OR vIsIT Us ONlINe AT
www.samsung.com/au
www.samsung.com/sg
www.samsung.com/my
www.samsung.com/sg
Code No. DJ68-00264B (REV 0.1)