Samsung CLP-610 Series User Manual page 55

Condition Possible cause
The print The environment is in
quality is the low temperature
not good or and low humidity.
not clear. This envionment can
cause the unclear
print quality.
The black When the black toner
color of the cartridge is empty,
print-out is the machine makes
not vivid the black color
black or compounded from
fades. the rest three color
toner cartridges. This
black-like color may
not be exactly the
same as the true
black. Also, if the rest
three color toner
cartridges are getting
empty, the color may
fade.
The The paper option that
machine was selected in the
selects print machine properties
materials may be incorrect.
from the
wrong
paper
source.
A print job The job may be very
is extremely complex.
slow.
Half the The page orientation
page is setting may be
blank. incorrect.
The paper size and
the paper size
settings do not
match.
Suggested solutions
Go to printer properties, and
change the printer language
in Printer tab.
Replace the black toner
cartridge.
For many software
applications, the paper
source selection is found
under the Paper tab within
the printer properties. Select
the correct paper source.
See the printer driver help
screen.
Reduce the complexity of the
page or try adjusting the print
quality settings such as
adjusting the resolution.
Change the page orientation
in your application. See the
printer driver help screen.
Ensure the paper size in the
printer driver settings
matches the paper in the
tray.
Or, ensure the paper size in
the printer driver settings
matches the paper selection
in the software application
settings you use.
Condition Possible cause
The The printer cable is
machine loose or defective.
prints, but
the text is
wrong,
garbled, or
incomplete.
The wrong printer
driver was selected.
The software
application is
malfunctioning.
The operating system
is malfunctioning.
If you are under the
DOS environment,
the font setting for
your machine may be
set incorrectly.
Pages print, The toner cartridge is
but they are defective or out of
blank. toner.
The file may have
blank pages.
Some parts, such as
the controller or the
board, may be
defective.
PDF file Incompatibility
does not between the PDF file
print and the Acrobat
correctly- products.
some parts
are missing
in the
graphics,
text or
illustrations.
7.11
<Troubleshooting>
Suggested solutions
Disconnect the printer cable
and reconnect. Try a print job
that you have already printed
successfully. If possible,
attach the cable and the
machine to another computer
and try a print job that you
know works. Finally, try a
new printer cable.
Check the application's
printer selection menu to
ensure that your machine is
selected.
Try printing a job from
another application.
Exit Windows and reboot the
computer. Turn the machine
off and then back on again.
Change the font setting. See
3.5
Redistribute the toner, if
necessary.
If necessary, replace the
toner cartridge.
Check the file to ensure that
it does not contain blank
pages.
Contact a service
representative.
Printing the PDF file as an
image may enable the file to
print. Turn on Print As Image
from the Acrobat printing
options.
Note:
It will take longer to
print when you print a PDF
file as an image.