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T
ROUBLESHOOTING
The following table can be used for troubleshooting purposes:
Problem
The Power LED is Off
The LINK LED is Off
LINK LED is ON, but
INTERNET LED is Off
The LAN LED is Off
S
PECIFICATIONS
Refer to the following for a list of all specifications for the Indoor
Home Gateway ONT.
Electrical
o
Voltage: 12 Volts typical
o
Minimum Voltage: 10 Volts
o
Maximum Voltage: 13.9 Volts
o
Power Consumption: Typical 13.9 watts
Physical
o
10.0 inches wide (19.5 centimeters)
o
5.9 inches deep ((18.8 centimeters)
o
1.5 inches high (3.3 centimeters no bracket, 5.1 with bracket)
o
Weight: 2 pounds (0.9 kilograms)
Environmental
o
Operational Temperature: 32°F to +113°F (0°C to +50°C)
o
Storage Temperature: –40°F to 185°F (–20°C to +50°C)
o
Relative Humidity: 90%, noncondensing
61287562G1-22A
Possible Solution
Verify that the power adapter is
plugged into a live AC outlet.
ON/OFF
Check that he
button
is pressed in.
Check the power cable for shorts
or breaks.
Disconnect the power input con-
nector at the ONT and use a volt-
meter to verify that the proper
voltage level is present on the 12
V pin (power and power return)
from the power adapter.
Check that the optical fiber is
connected correctly.
Check the optical connector for
dirt or damage.
The signal sent by the service
provider is not being received.
Contact the service provider for
assistance.
Check that the Ethernet cable is
connected correctly.
Check that the network adaptor
works normally. Refer to the doc-
umentation that accompanied
the network adapter as needed.
Optical
o
TX min power: 0.5 dBm
o
TX max power: 5.0 dBm
o
RSSI max sensitivity: -27 dBm
o
RX overload: -8 dBm
o
TX wavelength: 1310 nm typical
o
RX wavelength: 1490 nm typical
M
AINTENANCE
The Indoor 2 POTS + 4GigE does not require routine hardware
maintenance for normal operation. ADTRAN does not
recommend that repairs be attempted in the field. Repair services
may be obtained by returning the defective unit to ADTRAN.
Refer to the warranty for further information. Field support for
software is provided through upgrade facilities.
S
R
AFETY AND
EGULATORY
Refer to the Total Access 324RG Indoor 2 POTS + 4GigE Safety and
Regulatory Compliance Notice (61287562G1-17) for detailed safety
and regulatory information.
C
OMPLIANCE
4
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