APPENDIX
Troubleshooting
Before you call a service technician, please scan this list of problems and possible solu-
tions.
It may save you time and money.
Problem
Poor picture quality.
Poor sound quality or no sound.
No picture or sound.
No color or wrong colors.
Picture rolls vertically.
Remote control failure.
Set-Top Box won't switch on.
Possible Solution
Try another channel.
Adjust the antenna.
Check all wire connections.
Try another channel.
Adjust the antenna.
Make sure the "MUTE" button is off.
Try another channel.
Make sure the Set-Top Box is plugged in.
Check the antenna connections.
Make sure the program is broadcasted in color.
Adjust the antenna.
Check all wire connections.
Press the "SELECT" button to put your remote
control into "DTV" mode.
Make sure the remote has batteries.
Make sure the wall outlet is working.
Make sure the remote has batteries.
A.1