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FULL MANUAL HW-N950 Imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register...
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SAFETY INFORMATION WARNING • The following also applies to the Wireless Subwoofer (PS-WN90) and Surround • To reduce the risk of fire or electric shock, do Speakers (PS-SN90-1, PS-SN90-2). not expose this appliance to rain or moisture. • To prevent injury, this apparatus must be securely attached to the floor/wall in SAFETY WARNINGS accordance with the installation instructions.
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Important Safety Instructions • Reorienting or relocating the receiving antenna. Read these operating instructions carefully • Increasing the separation between the before using the unit. Follow all the safety equipment and receiver. instructions listed below. Keep these operating • Connecting the equipment to an outlet that is instructions handy for future reference.
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12. Use only with the cart, stand, 3. Do not expose the unit to direct sunlight or tripod, bracket, or table other heat sources. This could lead to specified by the manufacturer, overheating and cause the unit to or sold with the apparatus. malfunction.
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See this manual for safety instructions, product installation, components, connections, and product specifications. FULL MANUAL You can access the FULL MANUAL on Samsung’s on-line customer support center by scanning the QR code. To see the manual on your PC or mobile device, download the manual in document format from Samsung’s website.
CONTENTS Checking the Components Inserting Batteries before using the Remote Control (AA batteries X 2) ------------------------- Product Overview Front Panel / Top Panel of the Soundbar ------------------------- Bottom Panel of the Soundbar ------------------------- Connecting the Soundbar Connecting Electrical Power ------------------------- Connecting the Soundbar to the Subwoofer and Surround Speakers ------------------------- –...
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Connecting a Mobile Device Connecting via Bluetooth ------------------------- Connecting via Wi-Fi (Wireless Network) ------------------------- Connecting an Amazon product Connect and use with an Amazon product (Amazon Echo) ------------------------- Use voice commands to control the Soundbar ------------------------- Using the Remote Control How to Use the Remote Control ------------------------- Adjusting the Soundbar volume with a TV remote control...
• For Soundbar wall mounting components, see page 31. • To distinguish the left surround speaker from the right, check the label on the rear of each speaker. • To purchase additional components or optional cables, contact a Samsung Service Center or Samsung Customer Care.
02 PRODUCT OVERVIEW Front Panel / Top Panel of the Soundbar Position the product so that the SAMSUNG logo Panel is located on the top. (Power) Button Turns the power on and off. Source) Button Selects the source input mode.
DIGITAL AUDIO IN DIGITAL AUDIO IN DIGITAL AUDIO IN (OPTICAL) (OPTICAL) (OPTICAL) SERVICE SERVICE SERVICE Bottom Panel of the Soundbar POWER POWER POWER ID SET ID SET ID SET HDMI IN 1 HDMI IN 1 HDMI IN 1 (WOOFER/REAR) (WOOFER/REAR) (WOOFER/REAR) NETWORK NETWORK...
03 CONNECTING THE SOUNDBAR Connecting Electrical Power Use the power components (1, 2, 3) to connect the Subwoofer, Surround Speaker, and Soundbar to an electrical outlet in the following order: 1 Connect the power cord to the Subwoofer. 2 Connect the power cord to the Left and Right Surround Speakers. 3 Connect the power cord to the Soundbar.
Connect again. (Refer to the instructions on Connection failed manual connection on page 7.) Red and See the contact information for the Blinking Malfunction blue Samsung Service Center in this manual. ENG - 6...
• The ID SET message appears on the display of the Soundbar for a moment, and then it disappears. • The Soundbar will automatically power on when ID SET is complete. 5 Sec “SAMSUNG” logo is on the top ID SET ENG - 7...
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3. Check if the LINK LED is solid blue (connection complete). LINK LED - Blue is On When the connection is successfully established, the blue indicators on the rear of the subwoofer and surround speakers turn on without blinking. NOTES •...
• When the Soundbar is connected to selected Samsung TVs, the Soundbar can be controlled using the TV’s remote control. – This feature is available on 2017 and later Samsung Smart TVs that support Bluetooth when the Soundbar is connected to the TV using an optical cable.
• If “TV ARC” does not appear in the display window of the Soundbar main unit, confirm that the HDMI cable is connected to the correct port. • Use the volume buttons on the TV’s remote control to change the volume on the Soundbar. NOTES •...
4. You can now hear TV sound from the Soundbar. If the device fails to connect • If a previously connected Soundbar (e.g. “[AV] Samsung Soundbar Nxxx”) appears in the list, delete • Then repeat steps 1 through 3. ENG - 11...
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Disconnecting the Soundbar from the TV Press the (Source) button on the top panel or on the remote control and switch to any mode but “BT”. • Disconnecting takes time because the TV must receive a response from the Soundbar. (The time required may differ, depending on the TV model.) •...
Connecting via Wi-Fi Pre-connection Checklist 1. Confirm that your Samsung Smart TV was released after 2013. This function is compatible only with Samsung Smart TVs released after 2013. 2. Make sure your Wireless router (Wi-Fi) is ready and working. 3. Make sure that the TV is connected to the Wireless router (your Wi-Fi network).
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Soundbar, use the TV menu to connect the TV to the network again. For TVs released in 2018 Home ( ) Settings ( ) Sound Sound Output [AV] Samsung Soundbar Nxxx (Wi-Fi) For TVs released in 2017 Home ( ) Settings ( ) ...
05 CONNECTING AN EXTERNAL DEVICE Connect to an external device via a wired or wireless network to play the external device’s sound through the Soundbar. Connecting using an HDMI Cable (Dolby Atmos® supported) • What is Dolby Atmos®? Atmos technology enhances existing 7.1 channel surround sound systems by adding an overhead speaker.
• Open the audio output options on the settings menu of your BD player or other device and make sure that “No Encoding” is selected for Bitstream. For example, on a Samsung BD Player, go to Home Menu → Sound → Digital Output and then select Bitstream (unprocessed).
Connecting using an Optical Cable Top of the Soundbar BD / DVD player / Set-top box / Game console D.IN DIGITAL AUDIO IN OPTICAL OUT Optical Cable (OPTICAL) (not supplied) Bottom of the Soundbar 1. Connect DIGITAL AUDIO IN (OPTICAL) on the main unit to the OPTICAL OUT jack of the Source Device using a digital optical cable (not supplied).
3. Play music files located on the device connected via Bluetooth through the Soundbar. If the device fails to connect • If a previously connected Soundbar (e.g. “[AV] Samsung Soundbar Nxxx”) appears in the list, delete • Then repeat steps 1 and 2.
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• You cannot connect the Soundbar to a Bluetooth device that supports only the HF (Hands Free) function. • Once you have paired the Soundbar to a Bluetooth device, selecting “[AV] Samsung Soundbar Nxxx” from the device’s scanned devices list will automatically change the Soundbar to “BT” mode.
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Disconnecting the Bluetooth device from a Soundbar You can disconnect a Bluetooth device from the Soundbar. For instructions, see the Bluetooth device’s user manual. • The Soundbar will be disconnected. • When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display “BT DISCONNECTED”...
Connecting via Wi-Fi (Wireless Network) • Connect a single Soundbar to Wi-Fi to access a variety of music streaming services and Internet radio. Connect multiple Soundbars to Wi-Fi to use grouped playback or the stereo sound mode. • To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the SmartThings app is required.
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3. Launch the app, and then follow the instructions on the screen to register (add) your Soundbar in the app. • The automatic pop-up (the third illustration below) may not be available on some mobile devices. If this is the case, select and complete “Add device” from the app menu . Your Soundbar is now added to the app.
07 CONNECTING AN AMAZON PRODUCT • This feature may not be available in some countries. • This service is provided by Amazon and can be terminated at any time. Samsung does not assume responsibility for service availability. Connect and use with an Amazon product (Amazon Echo) Use an Amazon Echo product to control your Soundbar and enjoy music services provided by Amazon Echo.
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2. In the Alexa app, search “Samsung Wireless Audio” in Skills, and then select “ENABLE”. • Skip this step if you have Skills set up already. Amazon Alexa app Select Skills Search Enable 3. In the Alexa app, tap “Smart Home → Devices → Discover” to complete the connection.
Use voice commands to control the Soundbar • The Amazon Echo service you can use with your Soundbar is limited to music. Other services provided by Amazon Echo, such as news and weather, can only be accessed through your Amazon Echo product. Trigger + Command Speaker name...
08 USING THE REMOTE CONTROL How to Use the Remote Control Turns the Soundbar on and off. Power Press to select a source connected to the Soundbar. PAIR • BT PAIRING mode Source To turn on “BT PAIRING” mode, press and hold the (Source) button for more than 5 seconds.
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Anynet+ and Auto Power Link are turned on and turned off by the Right and Left buttons respectively. – Anynet+ : If the Soundbar is connected to a Samsung TV through an HDMI cable, you can control your Soundbar with a Samsung TV remote control.
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You can select from TREBLE, BASS, SYNC, CENTER LEVEL, SIDE LEVEL, FRONT TOP LEVEL, REAR LEVEL, REAR TOP LEVEL or VIRTUAL ON/OFF. • To control the volume of the treble or bass sound, select TREBLE or BASS in Sound Sound Control Settings, and then adjust the volume between -6~+6 by using the Up/Down buttons.
For more information, see the TV’s user manual. The default mode for this function is control by a Samsung TV remote. If your TV is not – Each time you push the WOOFER button a Samsung TV, follow the directions below to up and hold it for 5 seconds, the mode change the settings of this function.
Using the Hidden Buttons (Buttons with more than one function) Hidden Button Reference page Remote Control Button Function WOOFER TV remote control On/Off (Standby) page 29 BT Pairing page 26 (Source) Auto Power Down On/Off page 27 (AUX mode) p (Play / Pause) BT Ready page 19 Left...
09 INSTALLING THE Wallmount Components WALL MOUNT Installation Precautions Wall Mount Guide (AH63-04369C) • Install on a vertical wall only. • Do not install in a place with high temperature or humidity. (M4 x L10) • Verify that the wall is strong enough to Holder-Screw Screw support the product’s weight.
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2. Align the Wall Mount Guide’s Center Line 5. Push a screw (not supplied) through each with the center of your TV (if you are Holder-Screw, and then screw each screw mounting the Soundbar below your TV), and firmly into a support screw hole. then fix the Wall Mount Guide to the wall using tape.
Brackets and the speakers on the wall. • For more information, please refer to the Wall Mount’s manual. • Samsung Electronics is not liable for any damage to the product due to the product being installed inappropriately. • Take care not to install the speakers sideways or upside down.
10 SOFTWARE UPDATE When the Soundbar is connected to the Internet, software updates automatically occur even when the Soundbar is turned off. • To use the Auto Update function, the Soundbar must be connected to the Internet. The Wi-Fi connection to the Soundbar will be terminated if the Soundbar’s power cord is disconnected or the power is cut off.
Refer to the table below if this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864). The red LED on the subwoofer blinks and The unit will not turn on.
12 LICENSE ; Connected via Wi-Fi 1. Check if the TV is a compatible model. • Only Samsung Smart TVs released after 2013 are supported. 2. Check if the TV is connected to Wi-Fi. • If the TV is not connected to Wi-Fi, use...
• If you have a problem with this product, we strongly recommend you read the appropriate section of this manual, visit the Support page for your product at www.samsung.com, or call Samsung Product Support (1-800-726-7864) to find an answer before you contact a service center for a repair.
15 SPECIFICATIONS AND GUIDE Specifications Model Name HW-N950 Weight 19.4 lbs (8.8 kg) 48.3 x 3.3 x 5.4 inches Dimensions (W x H x D) (1226.0 x 83.0 x 136.0 mm) Operating Temperature Range +41°F to +95°F (+5°C to +35°C)
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NOTES • Samsung Electronics Co., Ltd reserves the right to change the specifications without notice. • Weight and dimensions are approximate. • Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call (877) 278 - 0799 Precaution : The Soundbar will restart automatically if you turn on/turn off Wi-Fi.
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LIMITED WARRANTY TO ORIGINAL PURCHASER This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited...