Troubleshooting - Samsung HT-TX725 User Manual

Troubleshooting

Refer to the chart below when this unit does not function properly. If the problem
you are experiencing is not listed below or if the instruction below does not help,
turn off the unit, disconnect the power cord, and contact the nearest authorized
dealer or Samsung Electronics Service Centre.
SYMPTOM
I cannot eject the disc.
Playback does not start.
Playback does not start
immediately when the
Play/Pause button is pressed.
Sound is not produced.
Sound can be heard only from a few
speakers and not all six.
Dolby Digital 5.1 CH Surround Sound
is not produced.
The remote control does not work.
• Is the power cord plugged securely into the outlet?
• Turn off the power and then turn it back on.
• Check the region number of the DVD.
DVD discs purchased from abroad may not be playable.
• CD-ROMs and DVD-ROMs cannot be played on this Home Cinema
System.
• Make sure that the rating level is correct.
• Are you using a deformed disc or a disc with scratches on the surface?
• Wipe the disc clean.
• No sound is heard during fast playback, slow playback, and step
motion playback.
• Are the speakers connected properly? Is the speaker setup correctly
customized?
• Is the disc severely damaged?
• When listening to a CD or radio, sound is output to the front speakers
(L/R) only. Select "PRO LOGIC II" by pressing
PL II (Dolby Pro Logic II) on the remote control to use all six
speakers.
• Make sure that the DVD disc is 5.1-CH compatible.
• If you set C, SL, and SR to NONE in the speaker mode in the audio
setup of the setup screen, no sound is heard from the centre speaker
and the front left and right speakers. Set C, SL, and SR to SMALL.
• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH
Surround Sound is produced only if the disc is recorded with 5.1
channel sound.
• Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in the
information display?
• Is the remote control being operated within its operation range of angle
and distance?
• Are the batteries exhausted?
• Have you selected the mode(TV/DVD) functions of the remote control
(TV or DVD) correctly?
Check/Remedy