Troubleshooting - Samsung HT-TX52 Instruction Manual

Troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below
or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized
dealer or Samsung Electronics Service Center.
Symptom
•
Is the power cord plugged securely into the outlet?
Disc tray does not open.
•
Turn off the power and then turn it back on.
•
Check the region number of the DVD.
DVD discs purchased from abroad may not be playable.
Playback does not start.
•
CD-ROMs and DVD-ROMs cannot be played on this DVD
player.
•
Make sure that the rating level is correct.
Playback does not start
•
Are you using a deformed disc or a disc with scratches on
immediately when the
the surface?
•
Play/Pause button is pressed. Wipe the disc clean.
•
No sound is heard during fast playback, slow playback, and step
motion playback.
Sound is not produced.
•
Are the speakers connected properly? Is the speaker setup
correctly customized?
•
Is the disc severely damaged?
•
When listening to a CD or radio, sound is output to the front
speakers (L/R) only. Select "PRO LOGIC II" by pressing
(Dolby Pro Logic II) on the remote control to use all six speakers.
Sound can be heard only from a
•
Make sure that the DVD disc is 5.1-CH compatible.
few speakers and not all six.
•
If you set C, SL, and SR to NONE in the speaker mode in the
audio setup of the setup screen, no sound is heard from the
center speaker and the front left and right speakers. Set C, SL,
and SR to SMALL.
•
Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital
5.1 CH Surround Sound is produced only if the disc is recorded
Dolby Digital 5.1 CH Surround
with 5.1 channel sound.
Sound is not produced.
•
Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in
the information display?
•
Is the remote control being operated within its operation range of
angle and distance?
The remote control does not
•
Are the batteries exhausted?
work.
•
Have you selected the mode(TV/DVD) functions of the remote
control (TV or DVD) correctly?
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Check/Remedy Symptom
•
Is the TV power on?
• Disc is rotating but no
•
Are the video cables connected properly?
picture is produced.
•
Is the disc dirty or damaged?
• Picture quality is poor and
•
A poorly manufactured disc may not be playable.
picture is shaking.
Audio language and subtitles
•
Audio language and subtitles will not work for DVDs not containing
do not work.
them. And depending on the disc, they may work differently.
Menu screen does not appear
•
Are you using a disc that does not contain menus?
even when the menu function is
selected.
•
You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX
mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3
Aspect ratio cannot be changed.
ratio only. Refer to the DVD disc jacket and then select the
appropriate function.
• The main unit is not working.
•
Turn off the power and hold the STOP(
(Example: The power goes out
for longer than 5 seconds.
or strange noise is heard.)
Using the RESET function will erase all stored settings.
• The DVD player is not working
Do not use this unless necessary.
normally.
•
While "NO DISC" message appears on the display of main unit, hold
the main unit's STOP(
The password for rating level
appears on the display and all settings will return to the default values.
has been forgotten.
•
Press the POWER button.
Using the RESET function will erase all stored settings.
Do not use this unless necessary.
•
Is the antenna connected properly?
Can't receive radio broadcast.
•
If the antenna's input signal is weak, install an external FM
antenna in an area with good reception.
Check/Remedy
) button on the main unit
) button for longer than 5 seconds. "INITIAL"
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ENG