Geemarc CL8350 Use Manual page 16

as this may affect the performance of your telephone.
My mobile phone does not switch on
Press until the screen comes on
Check the battery charge level
Check the battery contacts, remove and reinstall your battery, then turn your
telephone back on My phone has not responded for several minutes
Press the key
Remove the battery and re-insert it, then switch the phone back on My screen is
difficult to read
Clean your screen
Use your mobile phone in accordance with the recommended conditions of use My
mobile phone turns off by itself
Check that your keypad is locked when you are not using your mobile phone
Check the battery charge level
• Check that the function "Auto OFF" is not activated.My mobile phone does not
charge
properly
Make sure that your battery is not completely discharged; the battery charge
indicator can take several minutes and may be accompanied by a quiet hissing sound.
Make sure charging is carried out under normal conditions (0癈+40癈)
Make sure your battery is inserted. It must be inserted before plugging in the
charger
Make sure you are using the correct battery and charger When abroad, check that
the electrical current is compatible
Try connecting in another location
Verify the network coverage with your operator
Check with your operator that your SIM card is valid
Try selecting the available network(s) manually
• Try connecting at a later time if the network is overloaded SIM
card error
Make sure the SIM card was correctly inserted
Verify with your operator that your SIM card is 3V compatible; the old 5V SIM cards
cannot be used
• Make sure the chip on your SIM card is not damaged or scratched
Unable to make outgoing calls
Make sure you have dialled a valid number and pressed the key
For international calls, make sure you have entered the country and area codes
Make sure your mobile phone is connected to a network, and that the network is
not overloaded or unavailable
Check your subscription with your operator (credit, SIM card valid,etc.)
• Make sure you have not barred outgoing calls
Unable to receive incoming calls