Troubleshooting - Samsung SDN-550 User Manual

High resolution day & night camera 24/7 sharp eye
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Troubleshooting

If there are problems in operation, please refer to the items below. If the
problem persists, please contact the agent you purchased this product from.
Problem
Nothing appears on
• Please check the power connection.
the screen.
• Please check the video signal line connection.
• Please check and make sure that the auto lens
switch is set to DC (VIDEO) when using a DC
(VIDEO) lens.
• Please check the Brightness of Auto Iris lens.
The video image is
• Please check if the lens is clean.
not clear.
Please clean the lens with a clean cloth or brush.
• Please adjust the contrast feature of the monitor.
• Please make sure that the screen is not exposed
directly to a bright light.
Please move the camera if necessary.
• Please readjust the back focus of the camera.
The screen is dark.
• Please adjust the contrast feature of the monitor.
• If you have an intermediate device, set the 75Ω/
Hi-z properly, and check the terminals. (refer to
page 18)
• Please check if an auto iris lens is being used
and adjust the brightness level.
There is a problem
• Please check if an appropriate power source to
with the camera
the camera complies with the manufacturer's
operation. The
standard requirement, or if the voltage keeps
camera surface is too
changing.
hot and black stripes
appear on the screen.
38
COLOR CCD CAMERA
Solution
User's Manual
Problem
The MOTION
• Please check if 'MOTION DETECTION' mode is
DETECTION function
turned on.
is not working.
• Please check if the MD LEVEL is too low.
• Please check the setting of the MD AREA.
Colors are not quite
• Please check the 'WHITE BAL' setting. (Please
right.
refer to page 26)
The screen is
• Please check if the camera is facing directly into
flickering.
sunlight or fluorescent light.
• Please check if an auto iris lens is being used.
• Please check the connection of the lens
connector cable.
L/L mode isn't able to
• Have you connected your camera to DC power
be selected.
source? Connect it to AC power source.
• Please check the frequency of power supply
(60Hz for NTSC, 50Hz for PAL).
DAYNIGHT(Auto)
• Please check if the AGC menu is set to the OFF
mode is not working.
position.
SENS-UP function is
• Please check if the AGC menu is set to the OFF
not working.
position.
• Please check if the SHUTTER menu is set to
MANUAL mode.
• Please check the limit of Sens-UP AUTO mode.
39
COLOR CCD CAMERA
Solution
User's Manual

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