Year Limited Warranty - Duraflame DFH-TH-19-O Manual

1-YEAR LIMITED WARRANTY

The manufacturer warrants that your new electric heater is free from manufacturing and mate-
rial defects for a period of one year from date of purchase, subject to the following conditions
and limitations.
1. Install and operate this electric heater in accordance with the installation and operating
instructions furnished with the product at all times. Any unauthorized repair, alteration,
willful abuse, accident, or misuse of the product shall nullify this warranty.
2.This warranty is non-transferable, and is made to the original owner, provided that the
purchase was made through an authorized supplier of the product.
3.The warranty is limited to the repair or replacement of part(s) found to be defective in
material or workmanship, provided that such part(s) have been subjected to normal
conditions of use and service, after said defect is confirmed by the manufacturer's inspection.
4. The manufacturer may, at its discretion, fully discharge all obligations with respect to this
warranty by refunding the wholesale price of the defective part(s).
5. Any installation, labor, construction, transportation, or other related costs/expenses arising
from defective part(s), repair, replacement, or otherwise of same, will not be covered by this
warranty, or shall the manufacturer assume responsibility for same.
6.The owner/user assumes all other risks, if any, including the risk of any direct, indirect or
onsequential loss or damage arising out of the use, or inability to use the product, except as
provided by law.
7. All other warranties – expressed or implied –with respect to the product, its components and
accessories, or any obligations/liabilities on the part of the manufacturer are hereby expressly
excluded.
8.The manufacturer neither assumes, nor authorizes any third party to assume on its behalf,
any other liabilities with respect to the sale of the product.
9.The warranties as outlined within this document do not apply to non accessories used in
conjunction with the installation of this product.
10.This warranty gives you specific legal rights, and you may also have other rights which vary
from state to state.
This warranty is void if:
a. The heater is subjected to prolonged periods of dampness or condensation.
b. Any unauthorized alteration, willful abuse, accident, or misuse of the product.
c. You do not have the original receipt of purchase.
Questions? Our message centers are available 7 days a week 24 hours a day at our toll-free help
line. Our Consumer Service department is available Monday – Friday 8:30 am – 5:30 pm EST.
We can help you with assembly and if necessary, replace damaged/missing parts.
IMPORTANT:
Before contacting Customer Service please have this information available:
• Serial Number
• Model Number
• Sales Receipt or Proof of Purchase
A4591
www.tsicustomerservice.com
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