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FAQ
Please check the following if the USB connection malfunctions.
[Case 1]
The camera power is off.
Turn the camera power on. We recommend using an AC power adapter in PC mode.
If you use batteries, check the battery condition.
[Case 2]
USB Driver is not installed correctly.
Install the USB Driver correctly. Refer to page 110.
[Case 3]
The USB cable is not connected or you are using a cable with an incorrect specification.
Use a USB cable with the correct specification.
[Case 4]
Occasionally the computer recognizes the USB as another device.
Install the camera driver correctly. Turn the camera power off and remove the USB
cable.
Connect the USB cable again and turn the camera power on. The computer should now
recognize the camera.
[Case 5]
There is an unexpected error during file transfer.
Turn the camera power off and on again. Transfer the file again.
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