Chapter 5: Troubleshooting; Identifying Problems - Samsung CL29Z40MQ Owner's Instructions Manual

C h a p t e r F i v e
T
R O U B L E S H O O T I N G
If the TV seems to have a problem, first try this list of possible problems and solutions. If
none of these troubleshooting tips apply, then call your nearest Samsung authorized
service center.

Identifying Problems

Problem
Poor picture.
Poor sound quality.
No picture or sound.
No color, wrong colors or tints.
Picture rolls vertically.
The TV operates erratically.
Your remote control does not
operate your TV.
The TV won't turn on.
Digital broadcasting screen
problem
The visual qualities of digital
channels vary.
Although the TV caption shows
HD,the visual quality is not
satisfactory.
Possible Solution
Try another channel.
Adjust the antenna.
Check all wire connections.
Try another channel.
Adjust the antenna.
Try another channel.
Press the SOURCE button.
Make sure the TV is plugged in.
Check the antenna connections.
Make sure the MUTE button is off.
Make sure the program is broadcast in color.
Adjust the picture settings.
Adjust the antenna.
Check all wire connections.
If you are using a VCR, check the tracking.
Unplug the TV for 30 seconds, then try operating it
again.
Press the TV/DTV button to put your remote control
in the "TV" mode.
Make sure the remote has batteries.
Check that the "+" and "-" ends of the batteries are
inserted correctly.
Check that the batteries are drained.
Make sure the wall outlet is working.
Make sure the TV is plugged in.
Make sure the remote has batteries.
Please check the digital signal strength and input
antenna.
The visual qualities of digital channels may vary
depending on the original production method (analog
or digital).
➔ If the original production method is digital:
High visual quality program.
➔ If the original production method is analog:
The digital program displayed on the screen is
originally an analog program which has been
converted to digital. The visual quality is of an SD
grade.
The HD caption that appears when switching channels
or when pressing the Information button on the
remote control means the selected channel is a digital
channel. If the broadcasting station converts an
analog signal into digital and transmits the signal, the
visual quality may not be perfect.
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