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OWNER’S MANUAL CINEMA 3D TV Please read this manual carefully before operating the your TV and retain it for future reference. CINEMA 3D TV MODEL DM2350D www.lg.com...
TABLE OF CONTENTS CONTENTS LICENSES REMOTE CONTROL INSTALLATION PROCEDURE CUSTOMIZING SETTINGS Accessing main menus ASSEMBLING AND PREPARING USING THE USER GUIDE Unpacking Parts and buttons Accessing user guide menu. Lifting and moving the TV - Using the TV menu Setting up the TV - Using the Remote Control - Attaching the Stand Base - Mounting on a table...
LICENSES LICENSES Supported licenses may differ by model. For more information of the licenses, visit www.lg.com. Manufactured under license from Dolby Laboratories. “Dolby “and the double-D symbol are trademarks of Dolby Laboratories. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.
INSALLATION PROCE DURE INSTALLATION PROCEDURE Open the package and make sure all the accessories are included. Attach the stand to the TV. Connect an external device to the TV. NOTE Image shown may differ from your TV. Your TV’s OSD (On Screen Display) may differ slightly from that shown in this manual. The available menus and options may differ from the input source or product model that you are using.
ASSEMBLING AND PREPARING ASSEMBLING AND PREPARING Unpacking Check your product box for the following items. If there are any missing accessories, contact the local dealer where you purchased your product. The illustrations in this manual may differ from the actual product and accessories.
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ASSEMBLING AND PREPARING Remote control / CD (Owner's Manual) / RGB Cable Batteries(AAA) Card (see p. 28) (see p. 26) Power Cord AC-DC Adapter Audio Cable (see p. 9) (see p. 9) (see p. 18, see p. 25 to 26) TriDef 3D Game Software CD / Cable Tie Stand Base...
ASSEMBLING AND PREPARING Parts and buttons Power Indicator Lighting On: Turned on Lighting Off: Turned off Touch Buttons Remote Control Sensor SETTINGS INPUT Connection panel (see p. 14) Touch button Description Scrolls through the saved channels. Adjusts the volume level. Selects the highlighted menu option or confirms an input.
ASSEMBLING AND PREPARING Lifting and moving the TV When holding the TV, the screen should face away from you to prevent the screen from scratches. When moving or lifting the TV, read the following to prevent the TV from being scratched or damaged and for save transportation regardless of its type and size.
ASSEMBLING AND PREPARING Setting up the TV Mounting on a table Attaching the Stand Base Lift and tilt the TV into its upright position on a table. If you are not mounting the TV to a wall, use the Leave a 10 cm (minimum) space from the wall following instructions to attach the stand base.
ASSEMBLING AND PREPARING Tidying cables WARNING Gather and bind the cables with the supplied cable tie. When you adjust the angle, do not hold the buttom of the TV frame as shown on the following illustration, it may injure your fingers. CAUTION Disconnect the power cord first, and then move or install the TV.
ASSEMBLING AND PREPARING Detaching the Stand Base and Body Using the Kensington security system The Kensington security system connector is Place the TV with the screen side down on a located at the back of the TV. For more information flat and cushioned surface.
If you use improper screws, the product might be damaged and drop from the mounted position. In this case, LG Electronics is not responsible for damage. VESA compatible only with respect to screw mounting interface dimensions and mounting...
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If you install the TV on a ceiling or slanted wall, it may fall and result in severe injury. Use an authorized LG wall mount and contact the local dealer or qualified personnel. Do not over tighten the screws as this may cause damage to the TV and void your warranty.
MAKING CONNECTIONS MAKING CONNECTIONS Connect various external devices to the TV and switch input modes to select an external device. For more information about an external device’s connection, refer to the manual supplied with each device. Available external devices are: HD receivers, DVD players, VCRs, Audio systems, USB storage devices, PC, Camcorders or Cameras, Gaming devices, and other External devices.
MAKING CONNECTIONS Connecting an antenna or cable Connect an antenna, cable, or cable box to watch TV referring to the following. The illustrations may differ from the actual accessories and an RF cable is optional. Connecting an antenna or basic cable Connect the TV to a wall antenna socket with an RF cable (75 ohm).
MAKING CONNECTIONS Connecting with a cable box Connect the TV to a cable box and the cable box to a wall antenna socket with 2 RF cables (75 ohm). CAUTION Make sure not to bend the copper wire of the RF cable. Copper wire Complete all connections instructions between devices, and then connect the power cord to the power outlet to prevent damages to your TV.
MAKING CONNECTIONS Connecting to a HD receiver, DVD, VCR player or Gaming device Connect a HD receiver, DVD, VCR player or Gaming device to the TV and select an appropriate input mode. HDMI connection HDMI is the best way to connect a device. Transmits the digital video and audio signals from an external device to the TV.
MAKING CONNECTIONS DVI to HDMI connection Transmits the digital video signal from an external device to the TV. Connect the external device and the TV with the DVI-HDMI cable as shown in the following illustration. NOTE If you do not use an optional external speaker, connect the PC to the TV with the supplied audio cable. DVI OUT AUDIO OUT DVD/ Blu-Ray / HD Cable Box /...
MAKING CONNECTIONS Component connection Transmits the analog video and audio signals from an external device to the TV. Connect the external device and the TV with the component cable as shown on the following illustration. To display images by using progressive scan, make sure to use the component cable. NOTE If cables are installed incorrectly, it could case the image to display in black and white or with distorted color.
MAKING CONNECTIONS Connecting to an audio system Use an optional external audio system instead of the built-in speaker. NOTE If you use an external audio device instead of the built-in speaker, set the TV speaker feature to off. Digital optical audio connection Transmits the digital audio signal from the TV to an external device.
MAKING CONNECTIONS Headphone connection Transmits the headphone signal from the TV to an external device. Connect the external device and the TV with the headphone as shown on the following illustration. *Not Provided Headphone...
REMOTE CONTROL Connecting to a USB Connect a USB storage device such as s USB flash memory, external hard drive, MP3 player or a USB memory card reader to the TV and access the USB menu to use various multimedia files. *Not Provided *Not Provided...
MAKING CONNECTIONS Connecting to a PC Your TV supports the Plug & Play* feature and has the built-in speakers with Infinite Surround that reproduces sound clearly with rich bass. * Plug & Play: This is the function that allows a PC to use the TV without installing a driver. NOTE It is recommended to use the TV with the HDMI connection for the best image quality.
MAKING CONNECTIONS HDMI connection Transmits the digital video and audio signals from your PC to the TV. Connect the PC and the TV with the HDMI cable as shown in the following illustrations. You should set PC as an input label to connect the PC to the TV with an HDMI connection.
MAKING CONNECTIONS DVI to HDMI connection Transmits the digital video signal from your PC to the TV. Connect the PC and the TV with the DVI to HDMI cable as shown the following illustrations. NOTE If you want to use HDMI-PC mode, you must set the input label to PC mode. If you do not use an optional external speaker, connect the PC to the TV with the supplied audio cable.
MAKING CONNECTIONS RGB connection Transmits the analog video signal from your PC to the TV. Connect the PC and the TV with the D-sub 15 pin cable as shown the following illustrations. NOTE If you do not use an optional external speaker, connect the PC to the TV with the supplied audio cable.
WATCHING TV WATCHING TV Turning the TV on for the first NOTE time For those countries without confirmed DTV broadcasting standards, some DTV features might not work, depending on When you access the TV for the first time, the the DTV broadcasting environment. initial setting screen appears.
REMOTE CONTROL REMOTE CONTROL The descriptions in this manual are based on the buttons of the remote control. Please read this manual carefully and use the TV correctly. To replace batteries, open the battery cover, replace batteries (1.5 V AAA) matching ends to the label inside the compartment, and close the battery cover.
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REMOTE CONTROL INFO ⓘ Views the information of the Q.MENU currently program and the Accesses the quick menus. screen. 3D SETTING(Only 3D Mode) View for 3D Mode setting. SETTINGS Accesses the main menus Navigation buttons or saves your input and exit Scrolls through menus or menus.
CUSTOMIZING SETTINGS CUSTOMIZING SETTINGS Accessing main menus Press SETTINGS to access the main menus. Press the Navigation buttons to scroll to one of the following menus and press OK. Press the Navigation buttons to scroll to the setting or option you want and press OK. When you are finished, press EXIT.
USING THE USER GUIDE USING THE USER GUIDE Accessing user guide menu. Using the TV menu Press SETTINGS to access the main menus. Press the button to access the Customer Support menus. User Guide and press OK. Press the Navigation button to scroll to Press the Navigation buttons to scroll to the option you want and press OK.
3D IMAGING 3D IMAGING 3D Technology This TV can display in 3D via 3D broadcasting or when the TV is connected to a compatible device, such as a Blu-ray 3D Player. The viewer must wear compatible 3D glasses in order to see these images in 3D format.
3D IMAGING CAUTION Parents/guardians should TV children’s viewing of 3D images because they may not be used to the 3D viewing experience and lack knowledge on how to handle potential risks. When using 3D Glasses CAUTION Do not use the 3D glasses to replace your corrective glasses, sunglasses or protective goggles. Do not store the 3D glasses in hot or cold locations.
MAINTENANCE MAINTENANCE Cleaning Your TV Clean your TV regularly to keep the best performance and to extend the product lifespan. CAUTION Make sure to turn the power off and disconnect the power cord and all other cables first. When the TV is left unattended and unused for a long time, disconnect the power cord from the wall outlet to prevent possible damage from lightning or power surges.
MAINTENANCE Preventing “Image burn” or “Burn-in” on your TV screen If a fixed image displays on the TV screen for a long period of time, it will be imprinted and become a permanent disfigurement on the screen. This is “image burn” or “burn-in” and not covered by the warranty.
TROUBLESHOOTING TROUBLESHOOTING General The TV does not operate normally. Problem Resolution The remote control doesn’t work y Check to see if there is any object between the product and the remote control causing obstruction. Ensure you are pointing the remote control y Ensure that the batteries are installed with correct polarity ( y Ensure that the correct remote operating mode is set: TV, VCR, etc.
TROUBLESHOOTING Problem Resolution y Check that your HDMI cable is High Speed HDMI Cable. No picture when connecting HDMI If the HDMI cables are not High Speed HDMI Cable, flickering or no screen display can result. Please use the High Speed HDMI Cable. Audio Problems Problem Resolution...
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Install the product driver, which is provided with the product, or Did you install the driver? download it from the web site. (http://www.lg.com) y See if the plug & play function is supported by referring to the video card user’s guide.
TROUBLESHOOTING WHEN USING 3D MODE TROUBLESHOOTING WHEN USING 3D MODE I can see a swirling oil-like pattern on the TV when the TV is turned off. This is caused by the interference of external light in the air layer between the LCD surface and 3D filter. The pattern becomes almost invisible when you turn on the power again.
SPECIFICATIONS SPECIFICATIONS LCD Panel Screen Type 584.2 mm Wide (23 inch) TFT (Thin Film Transistor) LCD (Liquid Crystal Display) Panel. Visible diagonal size : 584.2 mm Pixel Pitch 0.265 mm (H) x 0.265 mm (V) Video Signal Max. Resolution 1920 × 1080 @ 60 Hz Recommended Resolution 1920 ×...
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SPECIFICATIONS Component supported mode RGB (PC) / HDMI (PC) supported mode Horizontal Vertical Horizontal Vertical Resolution Resolution Frequency(kHz) Frequency(Hz) Frequency(kHz) Frequency(Hz) 720 x 480 15.730 59.940 720 x 400 31.468 70.080 720 x 480 15.750 60.000 640 x 480 31.469 59.940 720 x 576 15.625...
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SPECIFICATIONS NOTE Avoid keeping a fixed image on the set’s screen for prolonged periods of time. The fixed image may become permanently imprinted on the screen. Use a screen saver when possible. There may be interference relating to resolution, vertical pattern, contrast or brightness in PC mode. Change the PC mode to another resolution or change the refresh rate to another rate or adjust the brightness and contrast on the menu until the picture is clear.
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SPECIFICATIONS 3D video input format supported. Signal Resolution Horizontal Vertical Playable 3D video format Frequency Frequency (kHz) (Hz) 720p 1280 x 720 Top & Bottom, Side by Side 89.9 59.94 HDMI Frame Packing 37.5 Top & Bottom, Side by Side HDMI Frame Packing 1080i 1920 x 1080...
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OPEN SOURCE SOFTWARE NOTICE Make sure to read the Safety Precautions before To obtain the source code under GPL, LGPL, using the product. MPL and other open source licenses, that is Keep the Owner’s Manual (CD) in an accessible contained in this product, please visit http:// place for future reference.
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Press GUIDE button. [In Digital mode only] Obtains information about programs and airtime. Checks the broadcasting time of the desired program and scheduled viewing.
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To set up the channels automatically ❐ SETTINGS ➾ CHANNEL ➙ Auto Tuning Memorizes automatically the channels being broadcast. ✎ The channels will not be memorized properly if the antenna/cable is not installed correctly. ✎ Auto Tuning memorizes the channels that are currently being broadcast. ✎...
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To set up the channels at manually ❐ SETTINGS ➾ CHANNEL ➙ Manual Tuning Adjusts channels manually and saves the results. For digital broadcasting, signal strength, etc. can be checked.
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To edit the channels ❐ SETTINGS ➾ CHANNEL ➙ Channel Edit Edits the saved channels.
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SETTINGS ➾ PICTURE ➙ Aspect Ratio Selects the screen aspect ratio. • 16:9: Resizes the image ratio to fit 16:9 screen. • Just Scan: Displays high-quality image without loss. ✎ Select the original at the input of DTV/Component/HDMI/DVI (720P or higher).
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• Cinema Zoom: Formats an image to the cinemascope ratio (2.35:1) and zooms in on the ratio. ✎ While viewing an external device, these cases may result in image burn: - a video with stationary caption (such as network name) - 4 : 3 aspect ratio mode for an extended period Take caution when using these functions.
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To adjust pictures in PC input mode ❐ SETTINGS ➾ PICTURE ➙ Screen (RGB-PC) Adjusts picture in RGB-PC mode. • Resolution: Sets the desired resolution. ✎ Options may only be selected when the PC resolution is set to 1024X768 / 1280X768 / 1360X768, 1280X960 / 1440X900 / 1600X900 or 1400X1050 / 1680X1050.
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To set PC resolution ❐ 1 Right-click on the PC’s desktop and select 「Properties」. 2 Click on 「Settings」 and refer to the supported format to set the resolution. 3 Select 「Advanced → Monitor → Monitor Setup」 on the setup window. Refer to the supported formats to select the optimal vertical frequency.
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[Depending on model] Press AV MODE button. Optimizes the TV’s Picture/Audio for different AV modes. • Off: Views with the value set at the PICTURE/AUDIO Menu. • Cinema: Optimizes picture and audio settings for movies. • Sport: Optimizes picture and audio settings for sports. •...
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To set Auto Volume ❐ SETTINGS ➾ AUDIO ➙ Auto Volume Sets Auto Volume and volume output from channel to channel is automatically adjusted for convenient TV watching when clicking through different channels. To adjust Clear Voice ll function ❐ SETTINGS ➾...
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To use TV speakers ❐ SETTINGS ➾ AUDIO ➙ TV Speaker [Depending on model] When listening to the speakers on external audio devices connected to TV such as home theater, TV speaker may be turned off. When there are SIMPLINK connected home theater devices, selecting TV Speaker will automatically...
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To use Digital Audio Out ❐ SETTINGS ➾ AUDIO ➙ Digital Audio Out [Depending on model] Sets up Digital Audio Out. Item Audio Input Digital Audio output MPEG Dolby Digital Dolby Digital Auto Dolby Digital Plus Dolby Digital HE-AAC Dolby Digital...
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SETTINGS ➾ Multi Audio Multi Audio means stereo and multiple language broadcast from the channel provider. ❓ Case of digital broadcast Select multiple languages depending on multi-language signals from the TV station. For default language, set up at SETTINGS ➾ OPTION ➙...
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❓ Case of analog broadcast • Mono: The sound mode is in mono while the sound comes out of both left and right speakers. Select this menu to listen in Mono mode regardless of broadcast state. Set up while listening in stereo mode. Select Mono in poor reception areas (e.g., areas with weak or erratic signals) or when multi audio...
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SETTINGS ➾ PICTURE ➙ Energy Saving Saves electric power by adjusting screen brightness. • : Turns off the Energy Saving. • Minimum/Medium/Maximum : Applies the pre-set Energy Saving. • Screen Off : Screen is turned off and only sound is played. Press any button on the remote control to turn the screen back on.
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SETTINGS ➾ PICTURE ➙ SUPER Energy Saving You can save energy by adjusting backlight and brightness according to the picture's brightness. • Off: Disables SUPER Energy Saving. • On: Enables SUPER Energy Saving; you can save energy with this energy- efficiency function.
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PIP Setting ❐ SETTINGS ➾ Option ➙ You can watch TV on the sub-screen in PC mode. • Mode: Shows or hides the sub-screen. • Position: Adjusts the position of the sub-screen. • Size: Adjusts the size of the sub-screen. •...
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To use Sleep Timer ❐ SETTINGS ➾ TIME ➙ Sleep Timer Turns off the TV after a prescribed number of minutes. To deactivate the Sleep Timer, select Off.
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To set current time ❐ SETTINGS ➾ TIME ➙ Clock Checks or changes the time while watching TV. • Auto : Synchronizes the TV clock to the digital time information sent by the TV station. • Manual : Sets the time and date manually if the auto setup does not correspond to the current time.
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To turn on/off the TV ❐ SETTINGS ➾ TIME ➙ On Time / Off Time Sets On/Off time. To deactivate the On/Off time function, select on Repeat. ✎ To set On/Off time, set the current time correctly. ✎ When the TV is turned on using the On Time function, it will be turned off automatically if no buttons are touched within 120 minutes.
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To set password ❐ SETTINGS ➾ LOCK ➙ Set Password Sets or changes TV password. ✎ The initial password is set to 「0000」.
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To lock system ❐ SETTINGS ➾ LOCK ➙ Lock System Locks the selected channel or external input. First set Lock System to On. • Block Channel : Blocks programmes with content inappropriate for children. Programmes can be selected but the screen is blank and the audio is muted. To watch a locked programme, enter the password.
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• Rating : Blocks the movies that are only broadcasted on the TV and contain inappropriate contents. Blocking Off : (General audiences) All ages admitted 10 and above : (Parental guidance suggested) Some material may not be suitable for children 12 and above : (Patents strongly cautioned) Some material may be inappropriate for children under 12 14 and above : (Restricted) Under 14 requires accompanying parent or adult...
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To use Key Lock ❐ SETTINGS ➾ LOCK ➙ Key Lock Locks control buttons on TV. ✎ Key Lock function remains intact even in case of power outage or when the power cord is removed from the wall socket. ✎ Key Lock function can only be set by remote control, and not by the button on the TV.
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SETTINGS ➾ OPTION ➙ Language You can select the language of the menu displayed on the screen and digital sound broadcasting. • Menu Language : Selects a screen menu language. • Audio Language [In Digital mode Only] : Selects the desired language when watching digital broadcasting containing several voice languages.
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SETTINGS ➾ OPTION ➙ Caption View captions when the TV station provides captioned programing. Program captions work only on digital/analog broadcasts or external input. Change Caption and select caption settings. • Mode CC 1-2 (Closed Captioning) / Text 1-2 : Displays the audio portion of a TV program as text on the TV screen.
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To set up Power Indicator ❐ SETTINGS ➾ OPTION ➙ Standby Light Turns on/off the standby light in the front panel of the TV.
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To change TV mode ❐ SETTINGS ➾ OPTION ➙ Mode Setting Selects Home Use Store Demo. When in use in home, please select Home Use. Store Demo mode is for store display.
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To return to initial settings ❐ SETTINGS➾ OPTION ➙ Initial Setting Returns to initial default mode by deleting all optional setup. Once initialization is completed, the TV will turn off and on by itself. ✎ When Lock System is in place, a pop-up window appears and asks for password.
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To view 3D images ❐ 3D imaging is a technology that utilizes the slight difference in left/right eyes to make the images on TV appear just like the real life 3-dimensional space. 1 Replay a 3D image title or turn to a 3D channel. 2 Put on 3D glasses.
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To adjust details of 3D images ❐ Press the 3D OPTION button. Changes options on 3D image viewing. • 3D Picture Correction : Flips left/right images. Select a better 3D screen. • 3D Depth : Adjusts depth between the object and surroundings. •...
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Warning when viewing 3D images ❐ ✎ 3D images may not be viewed correctly with shutter-type glasses that require recharging. ✎ If a future 3D broadcasting format that is not supported by this TV becomes the standard, an additional device such as a set-top box may be required.
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Warning when using 3D glasses ❐ ✎ Do not use the 3D glasses as a replacement for your own corrective glasses, sunglasses, or protective goggles. Improper use of 3D glasses may cause eye injuries. ✎ Do not store 3D glasses in extreme conditions. Exposure to excessively high or low temperatures may deform the lenses.
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Easily and Conveniently replays content stored in USB (external HDD, USB Memory) directly on TV. To connect USB ❐ Connect USB storage device to the TV’s USB IN terminal. The connected USB storage device is available for immediate use. To remove the USB device ❐...
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Warning when using USB storage device ❐ ✎ USB storage devices with a built-in auto recognition program or its own driver may not work. ✎ Some USB storage device may not work or may work improperly. ✎ Use only those USB storage devices formatted with FAT32 or NTFS File System provided by Windows.
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✎ It is recommended to use USB Memory Stick with 32 GB or less and USB HDD with 1 TB or less. ✎ If a USB HDD with power-saving function does not work properly, turn the power off and on. For more information, refer to the user manual of USB HDD.
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To use My Media ❐ SETTINGS ➾ MY MEDIA ➙ All Media / Movie List / Photo List / Music List Select desired file from the list. Watch the chosen file. Sets play related settings by checking option during disk playback.
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To set up My Media ❐ SETTINGS ➾ OPTION ➙ My Media Setting • DivX VOD Registration : Checks DivX Reg. Code for replaying DivX protected videos. Register at http://vod.divx.com. Use Registration Code to rent or purchase movies at www.divx.com/vod. ✎...
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My Media supporting file ❐ Maximum data transfer rate: 20 Mbps (Mega bit per second) External supported subtitle formats: *.smi, *.srt, *.sub (MicroDVD, SubViewer 1.0/2.0), *.ass, *.ssa, *.txt (TMPlayer), *.psb (PowerDivX) Internal supported subtitle formats: XSUB (Supports internal subtitles generated from DivX6)
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❓ Available video file Maximum: 1920 x 1080 @30p (only Motion JPEG 640x480 @30p) .asf, .wmv [Video] VC-1 Advanced Profile, VC-1 Simple and Main Profiles [Audio] WMA Standard .divx, .avi [Video] DivX3.11, DivX4, DivX5, DivX6, XViD, H.264/AVC, Motion JPEG [Audio] MPEG-1 Layer I, II, Dolby Digital, MPEG-1 Layer III (MP3) .mp4, .m4v, .mov [Video] H.264/AVC, MPEG-4 Part 2, XViD [Audio] AAC, MPEG-1 Layer III (MP3)
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.mkv [Video] H.264/AVC, XViD, MPEG-4 Part2 [Audio] HE-AAC, Dolby Digital, MPEG-1 Layer III (MP3) .ts, .trp, .tp [Video] H.264/AVC, MPEG-2 [Audio] MPEG-1 Layer I, II, MPEG-1 Layer III (MP3), Dolby Digital, Dolby Digital Plus, AAC .vob [Video] MPEG-1, MPEG-2 [Audio] Dolby Digital, MPEG-1 Layer I, II, DVD-LPCM .mpg, .mpeg, .mpe [Video] MPEG-1 [Audio] MPEG-1 Layer I, II...
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❓ Available music file File type : mp3 [Bit rate] 32 Kbps - 320 Kbps [Sample freq.] 16 kHz - 48 kHz [Support] MPEG1, MPEG2, Layer2, Layer3...
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❓ Available photo file Category : 2D(jpeg, jpg, jpe), 3D(jps) [Available file type] SOF0: baseline, SOF1: Extend Sequential, SOF2: Progressive [Photo size] Minimum: 64 x 64 Maximum: Normal Type: 15360 (W) x 8640 (H) Progressive Type: 1920 (W) x 1440 (H) Category : 3D (mpo) [Available file type] mpo [Photo size] 4:3 size: 3,648 x 2,736 / 2,592 x 1,944 / 2,048 x 1,536...
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Video Replay Issues ❐ ✎ Some subtitles created by users may not work properly. ✎ The video and subtitle files should be placed in the same folder. Assign the same names to the video and subtitle files for proper display. ✎...
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SETTINGS ➾ Customer Support ➙ Software Update Uses Software Update to check and obtain the latest version. If not updated, certain functions may not work properly. It is also possible to check manually for available updates. • Software Update : Set it to On. When an update file is detected, the file is automatically downloaded.
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✎ The latest version can be obtained via digital broadcast signals or internet connections. ✎ Changing the channel while downloading the software via digital broadcast signal interrupts the download process. Returning to the initial channel allows downloading to resume. ✎ If software is not updated, certain functions may not work properly.
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If the following symptoms occur, recheck the system. It may not be malfunction. Operational problem ❐ ꕢ Cannot view certain channels. • Adjust the location or orientation of the antenna. • Save the desired viewing channels on Auto Tuning Channel Edit.
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Image problem ❐ SETTINGS ➾ Customer Support ➙ Picture Test Conducts Picture Test first to verify that image signal output is normal. When the test image is normal, check connected external devices or broadcast signal. ꕢ Images from the previously viewed channel or other channels linger or the screen shows annoying lines.
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ꕢ Vibrating horizontal/vertical lines and fishnet patterns appear momentarily. • Such a problem may happen when there is strong electronic interference. Turn off other electronic devices such as mobile phones, power tools and other small electrical appliances. ꕢ The screen display freezes or does not work properly during digital broadcast.
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ꕢ Digital broadcast cannot be seen though the cable is connected. • Verify subscription and/or signal with cable operator. (Depending on the subscription, digital broadcasting may not be supported.) ꕢ Display is not on or unclear when connected to HDMI. • Check the HDMIⓇ cable specifications. Failure to use genuine HDMIⓇ cable may cause images to fade in and out or not be displayed properly.
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Sound problem ❐ SETTINGS ➾ Customer Support ➙ Sound Test Try Sound Test to verify that sound signal output is normal. When the test sound is normal, check connected external devices or broadcast signal. ꕢ Screen display is on but no sound. • Check other TV channels. • [Depending on model] Make sure the TV Speaker is set to On.
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ꕢ For analog broadcast, stereo is not clear or sound comes from one speaker only. • In a poor reception area (areas with weak or unstable signal) or if multi audio is unstable, select Mono Multi Audio. • Adjust the Balance with the Navigation Button. ꕢ TV sound is not in sync with the lips or the sound breaks up occasionally. • If it occurs only with a certain TV channel, that station’s broadcast signal may have a problem.
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ꕢ Each channel’s volume is different. • Depending on the channel, there can be differences in volume. • Please set Auto Volume to On. ꕢ On certain channels, sound does not come out or only the background music plays. (If it is a program created for overseas viewers) • On Language, set Language ➙ Audio Language to the desired language.
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ꕢ There is no sound when connected to HDMI/USB. • Verify that the HDMIⓇ cable is high speed. • Check that the USB device and cable is version 2.0 or higher. • Use only regular music (*mp3) files.
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PC connection problem (Only for models supporting PC ❐ connection) ꕢ The screen display is not on after connecting to the computer. • Check that the computer and TV are securely connected. • Check if the resolution is correctly set for PC input. • To use the TV as a secondary monitor, check that the connected desktop or laptop supports dual monitor displays.
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ꕢ When connected to the computer, the display is partially cut off or shifts to one side. • Set up the resolution supporting PC input. (If it does not work, reboot the computer.) • Select Screen (RGB-PC) and adjust Position Size / Phase.
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Problem with replaying movies in My Media ❐ ꕢ I cannot view the files on the Movie List. • Check if the file on the USB storage device can be read on a computer. • Check that the file extension is supported. ꕢ...