Troubleshooting; General - LG DM2350D Owner's Manual

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TROUBLESHOOTING

TROUBLESHOOTING

General

The TV does not operate normally.
Problem
The remote control doesn't work
Power is suddenly turned off
Video Problems
Problem
No picture & No sound
Picture appears slowly after
switching on
No Color, poor color, or poor picture
Horizontal / vertical bars or picture
shaking
Poor reception on some channels
Lines or streaks in pictures
y Check to see if there is any object between the product and the
remote control causing obstruction. Ensure you are pointing the
remote control
y Ensure that the batteries are installed with correct polarity (
to ).
y Ensure that the correct remote operating mode is set: TV, VCR, etc.
y Install new batteries.
y Is the sleep timer set?
y Check the power control settings. Power interrupted.
y If the TV is switched on and there is no input signal, it will switch off
automatically after 15 minutes to save the power consumption.
y When a broken file was played in the USB mode, the TV may turn off.
Please check the file in your usb storage.
y Except the screen off mode of the energy saving menu.
y Check whether the product is turned on.
y Try another channel. The problem may be with the broadcast.
y Is the power cord inserted into wall power outlet?
y Check your antenna direction and/or location.
y Test the wall power outlet, plug another product's power cord into the
outlet where the product's power cord was plugged in.
y This is normal, the image is muted during the product startup
process. Please contact your service centre, if the picture has not
appeared after five minutes.
y Adjust Color in menu option.
y Keep a sufficient distance between the product and the VCR.
y Try another channel. The problem may be with the broadcast.
y Are the video cables installed properly?
y Activate any function to restore the brightness of the picture.
y Check for local interference such as an electrical appliance or power
tool.
y Station or cable product experiencing problems, tune to another
station.
y Station signal is weak, reorient antenna to receive weaker station.
y Check for sources of possible interference.
y Check antenna (Change the direction of the antenna).
Resolution
Resolution
to ,