Vtron Digicom Ark5000 User Manual

Multi-screen processor

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Summary of Contents for Vtron Digicom Ark5000

  • Page 2 This product may allow you to use third party software or upload, download the third party works, including articles, images, video or software, but VTRON does not provide or own such third party works. Your use of the above-mentioned third party works means that you agree to use such works without infringing or breaching he rights of the third party works holders, and VTRON does not assume any liability for your use.
  • Page 3 Digicom Ark5000 Series Multi-screen Processor User Manual Meaning of Symbols ■ Safety Instructions The following symbols are used in this manual and on the equipment, indicating the potential injuries to the user or other people and the risks of property damage, so that you can use the equipment safely and correctly. The instructions and their corresponding meanings are listed as the following.
  • Page 4 Digicom Ark5000 Series Multi-screen Processor User Manual Important Instruction Warning To ensure the personal safety and the reliable operation of the equipment, please observe the following instructions during the installation, operation and maintenance. Precautions for Installation ◆ Do not use this product in the following places: any places with dust, oily fume, conductive dust, corrosive gas and combustible gas;...
  • Page 5 Digicom Ark5000 Series Multi-screen Processor User Manual ground this product correctly. ◆ After completing installation and wiring, please remove the foreign objects immediately. Before connecting the power supply, please close the terminal cover on the product to avoid electric shock.
  • Page 6: Table Of Contents

    Digicom Ark5000 Series Multi-screen Processor User Manual Contents Chapter1 Overview ........................1 1.1 Main Features ............................2 1.2 Topological Diagram of the Processor System .................. 3 Chapter2 EP Cascade Processor ....................4 Chapter3 Ark5000 Overview ......................5 2.1 Front Panel ............................5 2.2 Rear Panel ............................
  • Page 7: Chapter1 Overview

    User Manual Chapter1 Overview The Digicom Ark5000 multi-screen processor is a brand new high quality processor developed by VTRON. Ark5000 adopts hardware-based architecture, featuring an advanced modular design, ultra-wideband digital signal stream transmission technology, and real-time intelligent exchange transmission (RIET) technology, which allows it to realize true, real-time signal display.
  • Page 8: Main Features

    User Manual 1.1 Main Features  Ultra-high speed bus, real-time display Thanks to ultra-wideband digital signal stream transmission technology, the Digicom Ark5000 is able to realize unparalleled display speed.  Hardware-based embedded architecture The Ark5000 system utilizes an advanced hardware-based embedded architecture as well as real-time intelligent exchange transmission (RIET) technology.
  • Page 9: Topological Diagram Of The Processor System

    Digicom Ark5000 Multi-screen Processor User Manual 1.2 Topological Diagram of the Processor System...
  • Page 10: Chapter2 Ep Cascade Processor

    Digicom Ark5000 Multi-screen Processor User Manual Chapter2 EP Cascade Processor The EP cascade processor has the following features. 1) A 10-channel Digicom Ark 3300EP supports up to 10 groups of extension, i.e. 10 signal processors extension. 2) The signal extension processor takes 8-in and 8-out as one group of switching 3) The signals are extended with high speed signal transmission cable, which is up to 5m.
  • Page 11: Chapter3 Ark5000 Overview

    User Manual Digicom Ark5000 Multi-screen Processor Chapter3 Ark5000 Overview The following front and rear panels are for reference only. In actual use, the appearance of the panels may be different from those introduced in this manual due to different order for the configuration.
  • Page 12 User Manual Digicom Ark5000 Multi-screen Processor ① LED indicators There are 4 LED indicators on the front panel, including POWER, FAN, TEMP and ALARM. All of them are bi-color LEDs(red and green). LED indicator Function Normal operation Abnormal situation Indicate the operating status of...
  • Page 13: Rear Panel

    User Manual Digicom Ark5000 Multi-screen Processor 2.2 Rear Panel Interfaces on rear panel include signal input and output ports, system power switch, power input ports, and chassis grounding screw. The interfaces mentioned above are all in the respective boards. The following description shows you the details of the interfaces and the boards.
  • Page 14 User Manual Digicom Ark5000 Multi-screen Processor ① Slot 1 and slot 2—HDMI signal input board Interface: 4 HDMI inputs/board The board has operating status indicator and alarm indicator functions.
  • Page 15 User Manual Digicom Ark5000 Multi-screen Processor ② Slot 3 and slot 4—HDMI 4K signal input board Interface: 2 HDMI inputs/board The board has operating status indicator and alarm indicator functions. ③ Slot 5 and slot 6—DVI signal input board Interface: 4 DVI-D inputs/board The board has operating status indicator and alarm indicator functions.
  • Page 16 User Manual Digicom Ark5000 Multi-screen Processor ⑪ Slot 23—Audio signal output board Interface type: 8 RCA ports /board The board has operating status indicator and alarm indicator functions. ⑫ Slot 24—4K signal output board Interface type: 2 XFP ports /board The board has operating status indicator and alarm indicator functions.
  • Page 17: Chapter4 Technical Specifications

    Digicom Ark5000 Series Multi-screen Processor User Manual Chapter4 Technical Specifications Digicom Ark5000 multi-screen processor Number of outputs: Up to 36 Output resolution: 1024× 768@60Hz~1920× 1080@60Hz DVI output 2.5GB DDR3 graphic memory (Expandable) Color depth: 24 bits Output interface: DVI-D Number of outputs: Up to 8...
  • Page 18  The number of the inputs and outputs is subject to the specific project. The actual product configuration and performance depend on the user’s order. For more details, please contact VTRON or its distributor.  To maximize the hardware resources of the system, the user may need to purchase additional peripherals for specific projects.
  • Page 19: Chapter5 Installation

    The onsite installation shall be performed by the trained and qualified technicians. Please turn to the after-sales service or agent of VTRON for technical instruction before installation. For safety, at least two technicians are needed to perform the installation onsite.
  • Page 20: Installation Environment

    3 ohms). Besides, when installing the Digicom Ark5000 processor in the high-rise building, the equipment shall be connected to the true earth through the dedicated safe grounding system and kept away from the lightning protection system of the building.
  • Page 21: Installation

    Digicom Ark5000 Series Multi-screen Processor User Manual during the use of the equipment. 5.2 Installation When shipped from factory, the Ark5000 processor is provided to the user as a whole unit. For installation, all you need is just to install the processor into the rack. The following description will show you the details about the rack mounting.
  • Page 22 Digicom Ark5000 Series Multi-screen Processor User Manual Fix the cables connected to the rear side of the processor.
  • Page 23 Digicom Ark5000 Series Multi-screen Processor User Manual...
  • Page 24: Connection With Peripherals

    5.3 Connection with Peripherals  Connection with display equipment Use the signal cable delivered with the product to connect the output interface of the Digicom Ark5000 multi-screen processor to the corresponding input interface of the display equipment or processor. Note: ...
  • Page 25 Digicom Ark5000 Series Multi-screen Processor User Manual  Connection with signal source Connect the CVBS input channels on the Ark5000 processor to the output channel on the CVBS signal sources with the CVBS video signal cables delivered with the product. Connect the VGA signal input channels on the Ark5000 processor to the output channels on the DVI signal sources with the DVI signal conversion cables delivered with the product.
  • Page 26 Digicom Ark5000 Series Multi-screen Processor User Manual network. Therefore, in actual application, the user needs to connect the Ark5000 processor with the network through switching equipment, that is, to use network cables to connect the switching equipment with the Ethernet interface. The Ethernet interfaces to be connected depend on the onsite network availability.
  • Page 27 Digicom Ark5000 Series Multi-screen Processor User Manual  Connection with power cord The power socket of the Ark5000 processor is located at the bottom left corner of the rear panel of the equipment. This is shown in the following figure.
  • Page 28  System grounding The Digicom Ark5000 has 2 grounding points: the built-in grounding wire connecting point of the 3-core power cable, and the enclosure grounding stud of the system. To ensure the safety and stability of the equipment as well as the safety of the operator, the equipment must be properly and securely grounded.
  • Page 29 Digicom Ark5000 Series Multi-screen Processor User Manual System grounding screw...
  • Page 30 Therefore, when installing the Digicom Ark5000 processor, you need to fully consider the grounding measures of the whole system environment, including whether the power supply has the grounding measure (e.g., adopting the certified three-core power cable and power socket).
  • Page 31: Chapter6 Vwas

    User Manual Chapter6 VWAS VWAS(VTRON Display Wall Administration System)is the application system developed by VTRON for the development, design, and the production of the display wall system and its multi-screen processing system. It is mainly used to control and manage the hardware in the display wall system (e.g., the display unit, the multi-screen processor, and other peripherals), so as to realize the management and control of the signal windows and application windows shown on the display wall.
  • Page 32: Chapter7 Daily Maintenance

    Do not add or change any of the equipment’s mechanical parts or electrical circuits. If you do so, VTRON will assume no liability for the results thusly caused. When replacing the equipment modules, be sure to take proper antistatic measures. For example, wear antistatic clothes, antistatic shoes, antistatic helmet, or an antistatic wrist strap.
  • Page 33: Daily Inspection And Maintenance

    User Manual Digicom Ark5000 Series Multi-screen Processor Daily Inspection and Maintenance (1) The operating environment of the equipment needs to be kept free of dust, be dry, and have good ventilation. (2) Operating temperature: 0 º C - 40 º C, Relative humidity: 10% - 90%, no condensation.
  • Page 34: Chapter8 Troubleshooting

    User Manual Digicom Ark5000 Series Multi-screen Processor Chapter8 Troubleshooting Problem Solution  The POWER indicator on the host does not Make sure the power cord is correctly connected and the light up. power switch is turned on.  There is a warning sound from the system...
  • Page 35 User Manual Digicom Ark5000 Series Multi-screen Processor  Make sure the power supply ground wire is in good condition.  Obvious static electricity can be felt when Make sure the grounding stud on the host machine is touching the metal parts of the host machine.
  • Page 36: Chapter9 Contact Us

    User Manual Digicom Ark5000 Series Multi-screen Processor Chapter9 Contact Us About after sales service matters please contact after sales department of VTRON GROUP CO.,LTD. VTRON GROUP CO.,LTD. No. 233 Kezhu Road, Guangzhou Hi-Tech Industrial Development Zone (Guangzhou Science City), Guangzhou 510670, China...

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