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Armature plate must be mounted to door using the rubber washer sandwiched between the metal washers
provided. Do not excessively tighten bolt. Armature must float on door. Screw locking agent should be used
on each screw.
Magnetic locks have no internal moving parts and require a minimum amount of maintenance. If a buildup of
dirt or grime accumulates on the surface of the lock or armature plate it is recommended that they be wiped
clean with a non-abrasive cloth.
The armature plate bolt and the hex head screws holding the magnet to header plate should be checked
every three months to ensure a safe and secure installation.
Symptom
Insufficient holding force
Door does not lock
Armature Plate Hardware Installation Diagram
Care and Maintenance
Trouble Shooting Guide
Incorrect input voltage
Low input voltage
Misalignment of armature plate
Armature plate screwed tight to door
Wrong hardware assembly
No power to door
Cause
Solution
Check voltage jumper position for
correct voltage setting
Check power supply voltage
Wire gauge incorrect for wire run
Armature plate must cover all
magnetic poles of lock
Armature plate must rock on door to
align with lock
A metal washer, rubber washer and
metal washer must be between door
and armature plate
Check power directly at lock
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