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Troubleshooting
If you are experiencing video loss, verify that all cables are properly and securely connected to the DVR.
• Check your Network Connection
• Check your Username and Password
• Restart the DVR if you have trouble connecting.
Main Menu > Shutdown > Enter Username & Password > Click "Reboot"
To reset your DVR to factory settings, refer to the User manual.
For more information about your product, please download the User Manual from "wisenetlife.com".
2_ English
Need Help?
Contact our Technical Supprt Team
844-WISENET
(844-947-3638)
Open 7 days a week, 9AM - 9PM EST
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