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Troubleshooting
Before calling for service, check the information in this section to see if you can remedy any
problems yourself.
If you do need assistance, please call the phone number on the warranty card, the phone
number on the back cover of this manual, or contact your dealer.
Table 2. Troubleshooting problems
Symptom
There is no screen image
"No Connection,
Check Signal Cable" appears
"Sync. Out of Range" appears
The image is too light or too dark
The image is too large or too small
The colors are distorted with dark or
shadowed areas
The power indicator is amber blinking or
amber blinking
You need the monitor driver software
Appendix
• Check to see that both the monitor and the
computer are plugged in and turned on.
• Check the signal cable connections between the
computer and the monitor.
• Check the maximum resolution and the
frequency on the video port of your computer.
• Compare these values with the data in the
Display Modes Timing chart, on page 28.
• Adjust the Brightness or Contrast settings.
• Adjust the Size settings.
• Activate the Degauss feature.
• The monitor is using its power management
system. Check the power management utility on
your computer
• You can download the driver from the internet at
http: //www.samsung-monitor.com
http: //www.samsungmonitor.com (USA only)
English
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Corrective Actions
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