Ordering Accessories; Guarantee And Service; Troubleshooting - Philips FC8952 Manual

Storage
1 Switch off the appliance and remove the mains plug from the wall socket (Fig. 22).
2 Press the cord rewind button to rewind the mains cord (Fig. 43).
Note: You can also pull the cord briefly to rewind it.
3 Insert the ridge on the nozzle into the parking slot to attach the nozzle to the appliance.
Store the appliance in horizontal position, with all wheels touching the floor (Fig. 23).
Do not store the appliance in vertical position. (Fig. 44)
4 Always put the TriActive nozzle in the carpet setting when you store it. Also prevent the side
brushes from becoming bent (Fig. 12).

Ordering accessories

To buy accessories or spare parts, visit www.shop.philips.com/service or go to your Philips
dealer. You can also contact the Philips Consumer Care Centre in your country (see the worldwide
guarantee leaflet for contact details).
- Washable Ultra Clean Air HEPA 13 exhaust filter.
Environment
- Do not throw away the appliance with the normal household waste at the end of its life, but
hand it in at an official collection point for recycling. By doing this, you help to preserve the
environment (Fig. 45).

Guarantee and service

If you need information or support, please visit www.philips.com/support or read the separate
worldwide guarantee leaflet.

Troubleshooting

This chapter summarises the most common problems you could encounter with the appliance. If
you are unable to solve the problem with the information below, visit www.philips.com/support for
a list of frequently asked questions or contact the Consumer Care Centre in your country.
1 The suction power is insufficient.
- Perhaps the dust bucket is full.
If necessary, empty the dust bucket.
- Perhaps the dust bucket lid is not placed correctly.
Place the lid correctly.
- Perhaps the filters need to be cleaned or replaced.
If necessary, clean or replace the filters.
- Perhaps the nozzle, tube or hose is blocked up (Fig. 46).
To remove the obstruction, disconnect the blocked-up part (hose or tube) and connect it (as well
as possible) the other way round. Switch on the vacuum cleaner to force the air through the
blocked-up part in opposite direction.
2 The sound produced by the vacuum cleaner suddenly changes while I am vacuuming.
- Perhaps the vacuum cleaner picked up a foreign object that is tumbling around in the dust
bucket. Empty the dust bucket.
3 The amount of water in the dust bucket is below the minimum level indication.
- The performance of the vacuum cleaner is not optimal. Fill the dust bucket with water. Make
sure the water level is between the minimum and maximum level.
ENGLISH
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