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Error
Displayed
Code
Error Text
J0012.10 Failed to connect.
Retry.
J0012.11 Failed to connect.
Retry.
J0012.12
Phone not allowed
+
on T-Mobile
network.
J0013.0
Network Busy.
Retry
J0013.1
Failed to connect.
Retry.
J0013.2
Failed to connect.
Location not
allowed
J0013.3
Phone not allowed
on T-Mobile
network.
196
Meaning
How to fix it
Network
connectivity
failed.
Network
connectivity
failed.
The network is experiencing
congestion, try at a later time.
Network
The wireless router through which
connectivity
the phone is trying to use UMA
failed.
service is not allowed on the
network. Trying to access the
service through another network
should fix the problem.
Network
Connections from the current
connectivity
location are not allowed to go
failed.
through. Using the service at a
different location should fix the
problem.
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