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LIMITED WARRANTY
Vestil Manufacturing Corporation (Vestil) warrants E-CART model Traction-Drive Carts, to be free of defects in
material and workmanship during the warranty period. Our warranty obligation is to provide a replacement for a
defective original part (a part that used to make the product as shipped to the warrantee) after we receive a
proper request for warranty service. "Proper request" means that we must receive: 1) a photocopy of the
Customer Invoice from Vestil (or authorized distributor) that displays the shipping date; AND 2) a written request
for warranty service. Send requests by any of the following methods:
Mail
Vestil Manufacturing Corporation
2999 North Wayne Street, PO Box 507
Angola, IN 46703
In the written request, list the parts you believe are defective and include the address where replacements
should be delivered.
After Vestil receives your request, an authorized representative will contact you to
determine whether your claim is covered by the warranty (also see "What will Vestil do to correct defects"
below). Before providing warranty service, Vestil may require you to send the entire product or the defective
part or parts to its facility in Angola, IN.
Who may request service?
Only the warrantee may request service. You are a warrantee if you purchased the product from Vestil or from
an authorized distributor AND the product is fully paid for.
What is covered under the warranty?
The warranty covers the following original drive components: drive motors, electronic controllers, and switches.
It also covers original parts that wear under normal usage conditions ("wearing parts"): bearings, wheels, seals,
motor brushes, batteries, and the battery charger. The warranty period for drive and lift components is 1 year.
For wearing parts, the warranty period is 90 days. Both warranty periods begin on the date when Vestil ships
the product to the warrantee. If you purchased the product from an authorized distributor, the periods begin
when the distributor ships the product, which extends the warranty by up to an additional 30 days.
If a defective part is covered by the warranty, what will Vestil do to correct the problem?
Vestil will provide an appropriate replacement for any covered part. An authorized representative of Vestil will
contact you to discuss your claim and to arrange warranty service.
What is not covered by the warranty?
1. Labor costs;
2. Any of the following automatically void the warranty:
•
Product misuse;
•
Negligent operation or repair;
•
Corrosion or use in corrosive conditions;
•
Inadequate or improper maintenance;
•
Failure to exercise good judgment;
•
Damage sustained during shipping;
•
Accidents involving the product;
•
Unauthorized modifications: Do NOT modify the product IN ANY WAY without first receiving
written authorization from Vestil. Modifications may render the pallet truck or stacker unsafe
to use or might cause excessive and/or abnormal wear.
Do any other warranties apply to the ladder stand?
Vestil Manufacturing Corp. makes no other express warranties. Any warranty implied-by-law is limited in
duration to the warranty period.
Fax
(260) 665-1339
Serial No. __________________
Model: ____________________
Email
sales@vestil.com
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