Table of Contents
Advertisement
Your driver's license number
Pen and paper to write down your new
Sprint PCS Phone Number
During this call, a Sprint PCS Customer Advocate
your information as well as help you select your Sprint PCS
Service Features and a calling plan. Once you've made all your
selections, they'll guide you through the activation process.
How to unlock your phone.
If you received your phone in the mail or if a Sprint PCS Sales
Representative activated your phone when you purchased it, you
need to unlock your phone before you can begin making calls.
Just follow these simple steps:
1. Press
to turn on the phone.
2. Enter the four-digit lock code you selected when you placed
your order. (If you can't recall your code, try using the last
four digits of your Sprint PCS Phone Number or the last
four digits of your social security number or tax ID number.
If that doesn't work, you will have to take your phone to
the nearest Sprint PCS Center
Customer Care
SM
cannot assist you over the phone because
your phone will have to be reprogrammed.)
2
SM
will collect
SM
for assistance. Sprint PCS
How to get help.
If you need help with this or anything else, we hope you'll
call Sprint PCS Customer Care at 1-888-211-4PCS (4727).
In Southern California, call 1-800-455-4551. You can also press
from your activated Sprint PCS Phone
(in Southern California, press
). A Sprint PCS Customer Advocate will answer (24 hours
a day) and be happy to assist you.
Oh, one more important detail: Our services are provided to you
under certain terms and conditions – all of which are listed in
the brochure included in the box your phone came in.
3
Advertisement
Table of Contents
