Dell Supportassist; Pc Check; Solution Station - Dell Alienware Series Manual

3 Reinstall the software or create a backup media for future use.

Dell SupportAssist

SupportAssist provides information about the Product, Model, Risk Notification, Service Tag, Express Service Code and Warranty details.
Some features include:
• Notifications—provide messages about the overall health of the system and offers self-help options to resolve issues.
• Checkup status—provides diagnostics information, tools and utilities to detect and fix system issues.
• System Info—provides complete information about the system software and hardware configuration.
• Support—provides Product Support information's such as: contact options, manuals, forums and more. The following links and Dell
Resources are available in the Support section
Downloading Dell SupportAssist
SupportAssist is already installed on all new Dell computers and tablets. To reinstall SupportAssist, download the application and run the
installation program.
Accessing SupportAssist
• Windows 10—Click or tap the Dell Help & Support icon on the Start screen.
• Windows 8.1— Click or tap the My Dell icon on the Start screen.
• Windows 7—Click Start > All Programs > Dell > My Dell > My Dell.

PC Check

NOTE: PC checkup is available only on selected models.
Use PC Checkup to check your hard‑drive usage, run hardware diagnostics, and track the changes made to your computer.
• Drive Space Manager—Manage your hard drive using a visual representation of the space consumed by each type of file.
• Performance and Configuration History—Monitor system events and changes over time. This utility displays all hardware scans, tests,
system changes, critical events, and restoration points of the system.
– Detailed System Information—View detailed information about your hardware and operating system configurations; access copies
of your service contracts, warranty information, and warranty renewal options.
– Get Help—View Dell Technical Support options, Customer Support, Tours and Training, Online Tools, Service Manual, Warranty
Information, FAQs, and so on.
– Backup and Recovery—Access system recovery tools that allow you to:
◦ Create a Dell Factory Image Restore file on your computer to restore your computer at a later point.
◦ Create a Backup and Recovery media.
– System Performance Improvement Offers—Acquire software and hardware solutions that help improve your system
performance.

Solution Station

Solution Station is a one stop shop for premium support services providing computer configuration and maintenance, networking setup and
support, home entertainment installation, and so on.
You can choose from one of the following support categories depending on your needs:
• phone support
• on‑site support (in-home support)
• online services.
Featured services include a free PC health check to optimize and speed‑up your computer, help with common errors and troubleshooting,
virus and spyware removal, wireless network setup, and more. You can also find articles and FAQs on the most common problems and
instructions on performing common tasks.
46 Software and Applications