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TeleAlarm TA72 User Manual

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TA72 User Manual
TA72_UM_EN_V1.3_2018.03
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User Manual

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  • Page 1 TA72 User Manual TA72_UM_EN_V1.3_2018.03 User Manual...
  • Page 2 THIS PAGE IS LEFT INTENTIONALLY BLANK...

  • Page 3: Table Of Contents

    Local voice announcements from the unit ............14 4.4.3 Error messages ....................15 Installation ..............16 Installation recommendations ............16 Placing the TA72 ................17 Connecting the TA72 ..............18 5.3.1 PSTN connection .................... 18 5.3.2 External telephone connection (option) ............19 5.3.3...
  • Page 4 6.2.1 Maintenance button ..................24 6.2.2 Reset the TA72 ....................24 6.2.3 Restore the TA72 to default settings .............. 24 6.2.4 Enter Service mode ..................25 6.2.5 Exit Service mode ................... 25 Wireless transmitters 1 and 2 registration ........26 DHCP setting and IP address announcement ......
  • Page 5 TA72 User Manual | en Replacing the wireless transmitter battery ........39 Appendix ............... 40 10.1 TA72 technical specifications ............40 10.2 Licences ..................41 10.3 Conformity ..................42 10.4 Wall mounting ................42 TA72_UM_EN_V1.3_2018.03_Final © TeleAlarm SA...

  • Page 6: Safety

    Intended use Intended use means that the TA72 may only be operated within the limits of its technical specifications and in conformity with the information given in these instructions. Any other use will be regarded as misuse and can result in malfunctions and damage.

  • Page 7: Used Warnings And Symbols

    When unplugging the unit from the power outlet, never pull on the power cord but always grip the power adapter. – Connect the TA72 only to a professionally installed 230V AC /50 Hz power outlet with an up to 16 A fuse near the TA72. –...
  • Page 8 – Repairs should only be performed by an authorized service partner. – Be sure to allow the required space around the device. The TA72 must be easily accessible. – The wireless transmitter provided with the TA72 contains a button cell battery. If the button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death.

  • Page 9: Features

    The device has two basic operating modes: 1. The TA72 is part of a social alarm system that consists of an alarm receiving centre that can be reached at any time and the device itself. Calls are sent to this alarm receiving centre.

  • Page 10: Scope Of Delivery

    | Scope of delivery TA72 User Manual Scope of delivery 1. TA72 including pre-installed rechargeable backup battery 2. Quick user guide 3. Power supply unit 4. Phone cable with country-specific telephone plug and optional network cable 5. Necklace or bracelet 6.

  • Page 11: Product Description

    TA72 User Manual Product description | en Product description Unit description 1. Cancel / Action button 2. Emergency call button 3. Maintenance button Emergency call button If you require help, press the emergency call button to initiate a call. The call will be answered either by a person at the alarm receiving centre or a relative or other individual, according to the programmed destination.

  • Page 12: Cancel / Action Button (S Button)

    4.3.2 Take the first incoming call If your TA72 is delivered to you unprogrammed, this special function allows you to accept the first incoming call (PSTN connection only). ► Press the action button 3 times within 3 seconds.

  • Page 13: Action Button: Unit Status

    Press the Action button to announce the detected problem. Device indications 4.4.1 Light signals The TA72 has two indicator lamps that display the status of the unit. The symbols have the following meanings: Lamp shines bright Lamp shines dull Lamp blinks (0.5 s) Lamp flashes (0.1 s)

  • Page 14: Local Voice Announcements From The Unit

    | Product description TA72 User Manual Status Description or action Blue Speak Speak (indication for the hearing impaired). Listen Listen (indication for the hearing impaired). Repeated call When a call is repeated. Call activated If the call is not acknowledged, a new call will be sent.

  • Page 15: Error Messages

    TA72 User Manual Product description | en 4.4.3 Error messages Error messages are announced by the TA72 locally and/or by the telephone in phone protocols. When the TA72 is in synthetic speech disabled mode, error messages are only announced by beeps. Voice...

  • Page 16: Installation

    Construction materials affect the range of the device. For example, reinforced concrete walls hamper the radio signal more than a brick wall. – Location of the TA72 affects the range of the transmitter. The best place to locate it is a central room. NOTICE When multiple media (PSTN, LAN) are used during the alarm call sequence, multiple paths are used to transmit the alarm.

  • Page 17: Placing The Ta72

    Placing the TA72 Placing on a surface The TA72 is designed for use at home. Many items of furniture are coated with a variety of paints, varnishes and plastics. The feet of the TA72 may leave marks on furniture as a result of chemical processes.

  • Page 18: Connecting The Ta72

    5.3.1 PSTN connection 1. Insert the plug of the telephone cable into the socket (1) on the TA72. Feed the cord through the cable channel and through the opening on the back of the unit. 2. Fit the plug of the telephone cable into the socket of the telephone outlet.

  • Page 19: External Telephone Connection (Option)

    5.3.2 External telephone connection (option) 1. Insert the plug of the external telephone cable into the socket (2) on the TA72. Feed the cord through the cable channel and through the opening on the back of the unit. 2. Fit the other end of the external telephone cable into your telephone.

  • Page 20: Ethernet (Lan) Connection

    5.3.3 Ethernet (LAN) connection 1. Insert the plug of the network connection cable into the socket (3) on the TA72. Feed the cord through the cable channel and through the opening on the back of the unit. 2. According to your installation, fit the other end of the network connection cable into your router outlet or switch.

  • Page 21: Power Connection

    5.3.4 Power connection 1. Insert the plug of the power adapter into the socket (4) on the TA72. Feed the cord through the cable channel and through the opening on the back of the unit. 2. Plug the power adapter into the power outlet.

  • Page 22: Switch Off

    | Installation TA72 User Manual Switch off To switch the TA72 off without battery operation, remove the power plug from the socket (4). INFO If you remove the power adapter from your power outlet, the unit announces 'power failure'. The unit will switch to battery operation.

  • Page 23: Programming

    TA72 User Manual Programming | en Programming Before you program the TA72 you must be familiar with all of the unit's functions. Programming is specifically intended for trained and authorized personnel only. NOTICE Correct programming of the TA72 is highly important for the full function of the unit.

  • Page 24: Special Key Functions

    1. Press the Maintenance button for 0.5 to 2 seconds and then release it. 2. The unit beeps and reboots. 6.2.3 Restore the TA72 to default settings 1. Press the Maintenance button for at least 20 seconds. 2. The unit announces <Setup reset>.

  • Page 25: Enter Service Mode

    The TA72 automatically exits the Service mode after performing feature 1, 2 or 3. Press any button on the TA72 to exit feature 4. INFO If no button is pressed for eight seconds, the TA72 will automatically exit the Service mode. TA72_UM_EN_V1.3_2018.03_Final © TeleAlarm SA...

  • Page 26: Wireless Transmitters 1 And 2 Registration

    1. Press the Maintenance button and use feature 1 or 2. ► If needed see section 6.2.4 Enter Service mode, page 25. ► It is possible to assign up to 2 wireless transmitters to the TA72 (the first with feature 1 and the second with feature 2).

  • Page 27: Wireless Transmitter Range Test

    Programming | en Wireless transmitter range test It is possible to set the TA72 into test mode in order to test the radio range of the wireless transmitter. By pressing the wireless transmitter button the TA72 plays an acoustic signal without starting an alarm.

  • Page 28: Additional Devices

    1. Press the button on the wireless transmitter. ► The indicator lamp lights up once as confirmation. ► The TA72 announces <Radio button x> (x is the number of the wireless transmitter) and the call sequence starts. An emergency call made by mistake can be cancelled during the pre-alarm by pressing the Action button on the TA72.

  • Page 29: Necklace Installation

    TA72 User Manual Additional devices | en Necklace installation 1. Insert the thin wire in the hole of the ring. 2. Pass the necklace cord in the loop formed by the thin wire. 3. Pull the necklace cord until the thin wire is passed around the ring.

  • Page 30: Shortening The Necklace's Cord

    NOTICE Do not tie knots in the cord. Wireless detectors Up to 10 wireless transmitters can be registered to your TA72. They must be paired to your device to work correctly. For more information, refer to the Reference Manual. © TeleAlarm SA...

  • Page 31: Operation

    The communication is then established in full duplex. INFO If key 7 is not pressed on the phone, the TA72 hangs up after playing its message, then continues the call sequence. 6. Once the call has been accepted, the following features are available (see table in section 8.3 Key functions on a landline telephone, page 32.

  • Page 32: Key Functions On A Landline Telephone

    Interrupts all messages played by the TA72 and switches to duplex mode (two way operation). 8+8 + Cancel the repeated call function for the call by pressing 8 then 0 twice respectively. Reject the call and terminate. The TA72 dials the next number on the list. © TeleAlarm SA TA72_UM_EN_V1.3_2018.03_Final...

  • Page 33: Taking Phone Calls

    INFO This feature is only available on PSTN connection. The TA72 can be programmed in order to answer phone calls using the emergency call button on the unit or using the wireless transmitter. For this, the programming step "Incoming call recognition" must not be set to 0. Refer to the Reference Manual.

  • Page 34: Test Instructions

    Make sure you perform a test regularly, by sending a manual test alarm with the wireless transmitter. This will test the wireless connection between the wireless transmitter and the TA72. It will also test the connection of the TA72 to the alarm receiving centre. WARNING! Risk to the person in need of assistance from failed emergency calls.

  • Page 35: Maintenance

    ® – If a liquid is spilled into the loudspeaker holes or the buttons of the TA72, simply hold the unit upside down to remove the liquid from the unit. Gently shake if necessary. Perform a test to check proper speech function (see section 8.5 Test instructions).

  • Page 36: Replacing The Backup Battery

    TA72 User Manual Replacing the backup battery The backup battery of the TA72 has a limited lifetime and should be replaced after three years, or if the device announces the error <Unit battery empty>. Replace the battery even if the TA72 is powered all the time by the main power.
  • Page 37 TA72 User Manual Maintenance | en 2. Unscrew the four screws on the bottom of the device and remove the back cover. 3. Disconnect the plug of the backup battery from the device. 4. Lever off the battery with a screwdriver and release it from the two braces. Pull it out gently from its location.
  • Page 38 8. Place the cover back on the device and screw in the four screws. 9. Reconnect all the plugs to the unit, as explained in section 5.3 Connecting the TA72. 10. Perform a test as explained in section 8.5 Test instructions.

  • Page 39: Replacing The Wireless Transmitter Battery

    TA72 User Manual Maintenance | en Replacing the wireless transmitter battery The battery of the wireless transmitter should be replaced when the integrated LED flashes three times when the button is pressed. NOTICE The wireless transmitter should be serviced by trained and authorized personnel only.

  • Page 40: Appendix

    869.2125 MHz RF Receiver Complies with class 1 as specified in EN 300220-1 V3.1.1 Ingress protection class – TA72: IP32 (IP30 wall mounting) – Wireless transmitter: IP67 Environmental class Class 1 as specified in EN 50134-3 Max. number of wireless...

  • Page 41: Licences

    10.2 Licences The TA72 firmware contains a library, called lwIP, which is licensed under the BSD licence: Copyright © 2001-2004 Swedish Institute of Computer Science. All rights reserved. The lwIP library redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.

  • Page 42: Conformity

    All connected parts must meet the electrical insulation requirements of TNV3, EN 60950. The TA72 is designed for operation on the public analogue telephone network and Ethernet network. The wireless transmitter that is supplied with the unit uses the frequency specially reserved for social alarm calls in Europe.
  • Page 43 TA72 User Manual Appendix | en THIS PAGE IS LEFT INTENTIONALLY BLANK TA72_UM_EN_V1.3_2018.03_Final © TeleAlarm SA...
  • Page 44 TeleAlarm SA Rue du Pont 23 2300 La Chaux-de-Fonds Switzerland www.telealarm.com © Copyright TeleAlarm SA, 2018 TeleAlarm Europe GmbH Hertzstraße 2 04329 Leipzig Germany Contact in UK Tel: +44 (0) 333 0124392 info-uk@telealarm.com...

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